Dec 2023 – Mar 2025 · 1 yr 3 mos · Bengaluru, Karnataka, India · On-site

• Overseeing engineering functions to ensure compliance with RBI digital lending guidelines.
• Led the development of unified platform capabilities, including a business rule engine, collections, and KYC to support multi-vendor and multi-product portfolios. These capabilities interim eliminated manual recon completely and reduced the dev effort by 80%.
• Established the tech strategy roadmap in collaboration with business, product, and key stakeholders. Represented team in IT strategy committee and board meetings.
• Led transformation from non-compliance to full compliance for the middle layer(>1000 cr), significantly improving product and process efficiency.

Nov 2022 – Dec 2023 · 1 yr 1 mo · Bengaluru, Karnataka, India · Remote

• Responsible for overseeing the customer incentive vertical at Gojek. Managed multiple teams and managers of incentive management and targeting platforms.
• Led multiple new product initiatives and conceptualized self-serve targeting incentive targeting platform capability to set up campaigns with demand optimization through ML models.
• Onboarded 20+ product groups across multiple geographies at Gojek on the new platform, resulting in a reduction in campaign setup time from earlier 1.5 days to a few minutes.

Sep 2021 – Nov 2022 · 1 yr 2 mos · India · On-site

• Core Banking Platforms: Led core banking operations, including the Loan Management System and collections, with a team of 30+ engineers.. Achieved 100% bureau compliance mandatory for regulatory excellence. Went above and beyond my role to increase the adoption of the collection portal from 40% to 80%.
• Credit Underwriting: Transformed underwriting by introducing a self-serve credit policy manager. This reduced development effort for credit business rules by 90%, optimizing resource utilization and streamlining processes for business stakeholders.
• Operational Excellence: Led org-wide efforts to streamline 3rd party integrations and operational excellence initiatives. Evangelised best practices in software development life cycles (SDLC) across the organization.

Jan 2017 – Sep 2021 · 4 yrs 8 mos

• Product Listing Ads (PLA): Led the PLA charter as part of the Ad-tech platform team. Spearheaded the re-architecture of existing platform components to enhance scalability and enable seamless serving and redemption across multiple data centers.
• DevOps and Data Platform: Led DevOps and batch processing teams within the Flipkart data platform (FDP). Implemented DevOps best practices and led the successful migration from Hadoop 2 to Hadoop 3 for a massive 3000+ nodes cluster. Designed platform constructs to empower Flipkart teams to execute their workloads within their preferred frameworks (e.g., Spark, MapReduce, Tez) on top of the data lake.
• Trust & Safety Charter: Drove the development of a recommendation platform to identify potential fraud at various transaction touchpoints, scaling it to handle complex scenarios. Collaborated extensively with product, operations, data science, and engineering teams across Flipkart, facilitating the growth of the trust and safety team from 8 members to 23 members.

Jul 2014 – Feb 2017 · 2 yrs 7 mos

• Managed user authentication and account services, focused on scaling for high-traffic events like the Big Billion Days.
• Re-arched authentication and user management into a multi-tenant system, enabling seamless use across various Flipkart functions.
• Built mobile first login capabilities which have contributed to user base growth from 30M to 150M.

Sep 2011 – Jul 2014 · 2 yrs 10 mos

• As the first engineer on the Flipkart payments team, I led the development of payment microservices, laying the foundation for Flipkart's payment infrastructure.
• Led the design and development of key payment features, including the Payzippy wallet and saved cards.
• Drove PCI-DSS certification lifecycle, ensuring a secure and convenient payment experience for users.

May 2009 – Aug 2011 · 2 yrs 3 mos

• Development of web based obligation management system in Java, J2EE, which streamlines the contract management cycle. System will be used to organize and manage the obligations and store agreements in secure repositories, which will involve clients from different domains and time zones

Jul 2008 – Dec 2008 · 5 mos · Pune, Maharashtra, India · On-site

• Developed a Graphical User Interface (GUI) using Perl language and various tools and packages like driver verifier, Portlistner, Win32-GUI, Win32-GUItest, Net: FTP, etc. for testing the build acceptance and stability of the Point Product.