Jun 2022 – Jan 2024 · 1 yr 7 mos

Feb 2022 – Jun 2022 · 4 mos

Jan 2022 – Feb 2022 · 1 mo · Bangalore, India

Oct 2019 – Oct 2021 · 2 yrs · Slough, England, United Kingdom

• Assisting in recruitment operations, updating job descriptions and managing the school job postings
• Assisted with coordination and scheduling of interviews
• Supervised onboarding for newly hired employees including distribution of all paperwork
• Monitored employee attendance on a day to day basis
• Managed confidential and personal employee records
• Collaborated with various departments to gain information on project productivity, plan improvements
• and gauge effectiveness and update projects to meet company’s long term goals
• Created employee wellness surveys to gather feedback from employees
• Implemented employee engagement and development activities, presentations and training to
• maximise productivity

Oct 2013 – Nov 2018 · 5 yrs 1 mo · Slough, United Kingdom

• Carry out performance assessments to determine the skills gap between current and desirable learner
• skill levels
• Enrolling learners on appropriate courses using the Atlas system
• Supporting learners with online learning using Learndirect’s LMS system
• Conducting progress reviews and updating session records
• Coaching and mentoring learners through one-one sessions and classroom delivery
• Maintaining confidential paperwork of learners
• Assisting with employee inductions and onboarding
• Handled employee conflicts effectively while following all company procedures
• Managed all HR related paperwork including new hire letters, employee contracts, company policies
• and procedures
• Maintained records of personnel documents including leave notifications, payroll forms
• Evaluated staff performance at multiple centres and suggested trainings to upskill the employees

Sep 2013 – Nov 2013 · 2 mos

• Guiding and supporting the learners all through the learning process.
• Setting up and configuring laptops for the learners
• Helping the main mentors with the learner’s Individual Learning Plan (ILP’s)

Jun 2012 – May 2013 · 11 mos · Slough, United Kingdom

• Setting up learners on relevant assessments and exams
• Providing induction training to new learners
• Delivering ICT & Employability training programmes to clients either in e-learning, group classroom setting, and virtual learning or on a one-to-one basis.
• Delivering workshops to learners in order to help them achieve ECDL qualification.
• Updating the internal CMS regularly on the learner status
• Maintaining and updating learner’s folders
• Conducting progress reviews with the learners
• Assisting in designing hand-outs, training manuals and exercises’.
• Experience of floor walking and handling learner’s queries on a regular basis.
• Substantially assist in the preparation of the training curriculum
• Liaising with the managers and other instructors to determine the training needs on a day-to-day basis.
• Organizing learner certificates and issuing them appropriately

Oct 2011 – Jun 2012 · 8 mos · Slough, United Kingdom

• Guiding and supporting learners through the learning process.
• Helping the main mentors in maintaining the learner’s records.
• Maintaining Moodle accounts of the learners and mentors.
• Setting up learning material on moodle an online learning site.
• Answering learner’s queries through Moodle.
• Involved in general administration duties of the council.

Jul 2008 – Jan 2009 · 6 mos · Bangalore, India

• Involved in requirements gathering from various stake holders
• Preparing project related documents like application specifications and checklists to meet quality standards
• Developing code and conducting peer reviews
• Testing code and ensuring that it meets the standards of the company
• Interacting with clients and ensuring their requirements are met

Dec 2005 – Jun 2008 · 2 yrs 6 mos · Bangalore, India

• Involved in delivering corporate training sessions as a junior trainer
• Involved extensively in migrating data into SAP using the Legacy System Migration Workbench
• Delivering training on SAP’s tools
• Possess a good knowledge of the software training life cycle
• Responsible for conducting 1-1 session with the trainees to ensure that the learning process is smooth
• Responsible for giving feedback of the trainee to the project manager
• Developing code, testing and checking for quality of code
• Actively involved in preparing client presentations and delivering them with ease to Senior stakeholders