Akhil Varma

Business Development Executive

Greater Toronto Area, Canada6 yrs 6 mos experience

Highly Stable

Key Highlights

Generated over 60% of team revenue at Michael Page.
Achieved 182% NRR as Client Success Manager at Avanti.
Signed OYO's first flagship deal in the city.

Stackforce AI infers this person is a SaaS Account Management expert with a strong focus on tech startups.

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Skills

Other Skills

Business PlanningCustomer Relationship Management (CRM)EnglishEvent ManagementHuman ResourcesInternational Business DevelopmentInternational Business StrategyInternational Sales & MarketingLogisticsManagementMarket ResearchMarketingMicrosoft ExcelMicrosoft OfficeNegotiation

About

I started my career in the exciting world of tech startups by managing key accounts for Snapdeal, a unicorn e-commerce company. Here, I successfully ran a pilot program that helped create a new effective approach for the Account Management team. I got promoted and managed relationships with international accounts that contributed 6-figure revenues. Later as an Account Executive at OYO, another unicorn in the hospitality space, I signed OYO's first flagship deal in the city. I also developed a new product category for OYO which boosted the region's sales by 30%. After 2 wonderful stints at unicorn start-ups, I set out to explore the world of "corporate" MNCs as an Account Manager for Michael Page. My relationship with tech startups continued as I managed relationships with startup cofounders, CTOs and HR Heads. I generated over 60% of the team's revenue and later got promoted to lead a team of 2 exceptional Account Manager who went on to become top performers. In the middle of the pandemic, I decided to move to Toronto and joined Adecco to help tech startups in Canada build a strong technology team and also grow Adecco's reach within the startup space. To sum it all up, I enjoy generating revenue for my employers by working with clients as partners, managing their relationships, and consulting them on how they can leverage our product/service to gain a competitive advantage in their respective industries.

Experience

Docebo

Account Manager

Oct 2024 – Present · 1 yr 5 mos · Toronto, Ontario, Canada · Remote

Avanti software inc.

3 roles

Team Lead - Account Management

Apr 2024 – Sep 2024 · 5 mos · Toronto, Ontario, Canada · Remote

Senior Account Manager

Promoted

Oct 2023 – Apr 2024 · 6 mos · Toronto, Ontario, Canada · Remote

Top Performer. Book of $2M. NRR 120%.
Leading a team of AMs while owning their training, client escalations and outcomes.
Focussing on generating upsell, cross-sell and renewal revenue.
Identifying risks and opportunities to improve customer satisfaction and internal processes using data.

Client Success Manager

Sep 2021 – Oct 2023 · 2 yrs 1 mo · Toronto, Ontario, Canada · Remote

Top performing CSM at Avanti.
Upsold cloud contracts to on-prem clients worth $700K with NRR of 182%.
100% annual quota attainment in just 7 months of 2022 & 9 months in 2023.
Helped turn customers into advocates and built strong customer relationships with C-suite executives to nurture long-term growth and confidence in the product.

Adecco

Consultant - Technology

Sep 2020 – Sep 2021 · 1 yr · Toronto, Ontario, Canada

I was hired at the Toronto Professionals Branch in the Technology practice at Adecco. Here I was helping tech start-up clients in Toronto hire quality tech talent across the entire software development life cycle. I was responsible for key account management, generating recurring business and onboarding new client relationships. I also conducted meetings and presentations with C-suite stakeholders to sell Adecco’s services and retain clients.
I decided to move out of the recruitment industry in 2021 soon after I achieved the 2021 fiscal year's quota by the end of Q3.

Michael page

2 roles

Senior Account Manager (Team Lead) - Technology

Dec 2019 – Mar 2020 · 3 mos

Was promoted after exceeding revenue targets (160+% quota attainment for consecutive quarters), building a steady book of business, and identifying potential team members for the Technology team.
Got an opportunity to hire, train and manage 2 Account Managers in the Technology team.

Account Manager - Technology

Sep 2017 – Nov 2019 · 2 yrs 2 mos

I was hired as the first Account Manager in the Technology practice in India. Here I built Michael Page's footprint in the startup ecosystem to make it the go-to partner for tech talent. I enjoyed consulting C-suite decision-makers to use Michael Page's services in their recruitment strategy.
Q1 2018: 186% of Quota
Q2 2018: 100% of Quota
Q4 2018: 113% of Quota
I was 1 of 2 people (team of 25) to overachieve quota for 3 Quarters in a year.
Q1 2019: 120% of Quota
Q3 2019: 160% of Quota
Q4 2019: 173% of Quota
I was 1 of 4 people (team of 33) to overachieve quota for 3 Quarters in a year.

Oyo

Account Executive

Feb 2016 – Sep 2017 · 1 yr 7 mos · Cochin Area, India

OYO was a true fast paced startup environment where the targets and KPIs were very dynamic according to the competitor and industry landscape. I had fun selling customized engagement contracts to hotel owners and remember closing deals right after a competitor’s presentation with the owners.
Here, I got the opportunity to introduce a completely new product category, OYO Houseboats, which was indigenous to my region. Solving operational challenges and working with the software development team to design a customized way for customers to book these boats online is something that I am still proud of.
I also lead a team of 6 for the peak season buy-out in my region. Doubled the occupancy and successfully occupied 87% of the bought-out rooms through online and offline channels.

Snapdeal

2 roles

Senior Key Account Manager

Dec 2015 – Feb 2016 · 2 mos

Managing brands like P&G, Stanley and Black & Decker among various other key accounts for the north India region.
Strategic consulting, analysing data on competition pricing, new product launches, product movement, devising pricing, and sales strategies to improve profitability.
Driving special centralized projects with various teams to improve the customer and seller experience of the website while increasing sales and the number of customer transactions.

Key Account Manager

Jul 2014 – Nov 2015 · 1 yr 4 mos

Client Relationship Management, analysing data with respect to in-house metrics and recommending methods to increase sales.
Lead the pilot run, under the supervision of the Vice President, for region wise Account Management. Increased sales by 60% and decreased ‘out of stock seller cancellation’ from 18% to
3% in 3 months for the Kerala region.
Coordinating with on-ground staff to provide adequate training, coordinating with warehousing staff, planning with the marketing team to create awareness about latest products.
Creating reports, analyzing clients' data with respect to in house metrics and generating reports to identify and help improve their businesses.