Uttam Jha ๐ฎ๐ณ โ DevOps Engineer
At Google Operations Center, my team and I enhance the Google Workspace environment, ensuring robust security and efficient user management. Our collaborative efforts focus on user account modifications, email security, and document sharing settings, maintaining compliance with strict data protection regulations. With a Bachelor's degree in Computer Science from Osmania University and Microsoft Azure certification, my foundational knowledge in technology is continually applied to safeguard Google's systems. Previously as a Senior Associate, I developed a specialized incident management process to address Google account abuse escalations. My analytical skills, bolstered by proficiency in SQL and data analysis, enabled me to significantly improve our abuse detection system. This role sharpened my communication skills, which are essential in conveying policy updates and conducting quality improvement sessions with frontline agents.
Stackforce AI infers this person is a SaaS security specialist with expertise in user management and incident response.
Location: Hyderabad, Telangana, India
Experience: 8 yrs 9 mos
Skills
- Google Workspace
- Cloud Computing
- Fraud Detection
- Incident Management
- Risk Analysis
- Communication
Career Highlights
- Expert in enhancing Google Workspace security.
- Developed incident management processes for abuse detection.
- Strong analytical skills in data analysis and SQL.
Work Experience
Google Operations Center
Cloud Support Engineer (2 yrs 4 mos)
Senior Associate (3 yrs 4 mos)
Genpact
Process Developer (3 yrs 1 mo)
Education
Bachelor's degree at Osmania University
at Telangana State Board of Intermediate Education
at Board of Secondary Education, Telangana (BSET)