Apr 2024 – Aug 2024 · 4 mos · Bengaluru, Karnataka, India · Hybrid

• Conducted comprehensive research on software licensing strategies, focusing on optimizing entitlements and usage data to improve compliance and reduce audit risks across the organization’s software portfolio.
• Performed detailed analysis of actual software usage against licensing entitlements, identifying over-deployment and excess software usage. Recommended cost-effective bundling solutions to better align software procurement with actual needs, thereby reducing unnecessary expenditures.
• Led in-depth Effective License Position (ELP) audits, collaborating with cross-functional teams to conduct gap analyses and uncover compliance discrepancies. Proposed corrective actions, including consolidating licenses and adjusting usage practices, which contributed to significant cost savings through optimized licensing strategies.
• Facilitated data cleaning and quality assurance efforts, ensuring the accuracy and consistency of software usage and entitlement data. This was crucial for generating reliable reports and ensuring compliance data was actionable and up-to-date.

Jan 2022 – May 2023 · 1 yr 4 mos

• Led a cross-functional team in the successful design and implementation of a data-driven solution aimed at empowering relationship managers with a holistic view of customer portfolios across key retail banking segments, including deposits, credit cards, personal loans, mortgages, and investment products.
• Conducted comprehensive requirement gathering by collaborating with global stakeholders such as process owners, regional retail heads, and country-level champions to capture nuanced customer behavior insights, regulatory considerations, and product variations across markets.
• Performed deep-dive descriptive analytics on transactional data, customer demographics, and behavioral trends to understand customer lifecycle stages, identify churn risks, and uncover high-potential cross-sell and upsell opportunities for the sales team.
• Streamlined delivery through Agile methodology by establishing structured sprint cycles, daily stand-ups, and regular backlog reviews—significantly enhancing the responsiveness and timeliness of customer insights delivery.
• Acted as the strategic liaison between business and technology, translating complex business needs into precise, actionable technical specifications. Facilitated smooth collaboration between business users, developers, and QA teams to improve delivery efficiency and reduce turnaround time.
• Led the User Acceptance Testing phase by preparing test cases, coordinating with business users across regions, and validating system readiness. Ensured seamless integration with downstream systems, including CRM tools, sales dashboards, and campaign management platforms.
• Recognized with an internal award for demonstrating strong ownership, stakeholder management, and excellence in execution throughout the entire project lifecycle—from initial discovery and analysis to solution rollout and optimization.

Dec 2020 – Jan 2022 · 1 yr 1 mo

• Designed and deployed a robust ETL workflow architecture to support accurate and scalable revenue tracking across key retail banking segments, including loans, deposits, and investment products. The solution enabled consistent aggregation and transformation of data from multiple upstream systems into a unified reporting layer.
• Led the end-to-end development of data pipelines using Dataiku, employing recipes, scenarios, datasets, and custom plugins to automate and orchestrate complex workflows. This included designing a complicated pipelines across various products in retail domain, and establishing error-handling mechanisms to ensure stability and maintainability.
• Transformed data management practices by replacing fragmented, manually executed processes with a fully automated pipeline—enhancing data freshness, integrity, and accessibility across business units.
• Modernized a legacy SAS codebase, migrating core components into modular workflows within Dataiku that could dynamically adapt to different product lines and reporting needs. This initiative significantly reduced the reliance on siloed teams and manual reconciliation processes.
• Streamlined operations by consolidating responsibilities that were previously distributed across multiple teams into a centralized, automated process—improving cross-functional collaboration and reducing delivery timelines for financial reports and insights

Jun 2018 – Jul 2018 · 1 mo · Chennai, Tamil Nadu

• Significantly improved website performance by reducing page load time by approximately 85% through front-end optimization techniques such as asset minification, image compression, lazy loading, and script deferral.
• Increased SEO score by 54% by optimizing HTML structure, improving site accessibility, cleaning up unused CSS/JS, and ensuring adherence to core web vitals and search engine best practices.
• Directly implemented UI improvements across multiple pages to enhance usability, visual consistency, and responsiveness—ensuring smooth performance across devices and browsers without reliance on design handoffs or wireframes.
• Collaborated closely with backend and DevOps teams to align front-end improvements with overall site architecture and deployment processes, contributing to a faster, cleaner, and more engaging user experience.
• Regularly monitored site performance using tools like Lighthouse, PageSpeed Insights, and browser developer tools, applying data-driven fixes to maintain high standards of performance and UX.

May 2018 – Jun 2018 · 1 mo · Jaipur, Rajasthan, India

• Developed an Inventory Management Software to automate and digitize toner requirement processes, simplifying stock tracking and replenishment requests.
• Used Advanced Java and MySQL to build the backend, utilizing servlets for handling user requests, updating inventory levels, and managing data retrieval.
• Implemented a simple database structure to store and retrieve toner inventory information, ensuring smooth operations and data consistency.
• The project aimed at reducing manual work and improving the efficiency of the toner requisition process by creating a straightforward digital solution.