Suraj Singh

Product Manager

Bangalore Urban, Karnataka, India7 yrs experience
Highly Stable

Key Highlights

  • Achieved 17% increase in loan disbursals.
  • Launched operations in 50+ universities.
  • Established key partnerships with financial institutions.
Stackforce AI infers this person is a Fintech and Food Tech professional with strong product management and operations expertise.

Contact

Skills

Core Skills

Product ManagementApi IntegrationsOperations ManagementSales & OperationsBusiness Development

Other Skills

API DevelopmentAPI DocumentationAPI TestingAgile MethodologiesAnalyticsBusiness Alliance DevelopmentBusiness-to-Business (B2B)CommunicationCross-Functional CollaborationDashboardsData AnalysisData AnalyticsData StructuresDeviceConnectEmbedded Credit

About

Quick Introduction: Dynamic and results-oriented professional with over 7 years of experience across fintech, health, and food tech, specializing in product management, operations, and strategic partnerships. I have a proven track record of leading end-to-end product journeys, optimizing operational workflows, and establishing impactful partnerships, all backed by data-driven insights. Currently, Product at M2P Fintech, designed to simplify and enhance the end-to-end loan lifecycle for financial institutions, fintech companies, and businesses offering embedded finance solutions. It provides robust APIs and customizable modules for lenders to streamline processes such as loan origination, credit assessment, disbursal, repayment, and collection. Key Features: LOS, LMS, MFI, BNPL At Finbox, I spearheaded the personal loans LOS journey, achieving a 17% increase in loan disbursals through Agile sprints and seamless API integrations. My strategic roadmap planning and alignment with market demands helped reduce turnaround time by 2 weeks. Leveraging SQL dashboards and Excel reporting, I defined critical success metrics. I improved KYC conversion rates by 15%, with key partnerships forged with NBFCs and banks to ensure compliance and regulatory standards. In my role at Pristyn Care, I managed key stakeholder relationships with hospitals and doctors, contributing to enhanced sales performance and customer satisfaction. My focus on lead conversion and operational efficiency through collaboration with sales and operations teams was instrumental in streamlining processes across India. During my time with Swiggy, I managed alliances with stakeholders and key account managers, driving growth and retention. As a leader of the Swiggy launchpad program, I expanded operations to 50+ universities in India and oversaw the food court pilot at Bangalore International Airport, resulting in ~550 daily orders. My work in developing performance reports and analyzing business metrics enabled data-informed decisions and project success, supporting visibility for over 400 restaurants. Key Skills: Product Management & Strategy Product roadmap API Integrations Data Analysis Stakeholder Management Cross-Functional Collaboration Sales & Operations Reach out to me at: surajsingh7217@gmail.com

Experience

M2p fintech

Product Manager

Nov 2024Present · 1 yr 4 mos · Bengaluru, Karnataka, India

Product ManagementAPI Integrations

Finbox

Associate Product Manager

Sep 2021Nov 2024 · 3 yrs 2 mos · Bangalore Urban, Karnataka, India

  • Orchestrated end-to-end journey for personal loans LOS, leveraging Agile sprints and seamless API and webhooks integrations to optimize the process. Achieved a 17% increase in loan disbursals by aligning product features with customer needs and market demands.
  • Established partnerships with external key stakeholders, NBFCs, and banks, ensuring strategy alignment, the product roadmap with their requirements, and compliance with regulatory standards.
  • Owned the user LOS journey and facilitated the integrations for Tata Digital Ltd, Aditya Birla Finance Ltd and Khatabook for a seamless onboarding flow for the digital loan using microservices and API integration.
Loan OriginationAgile MethodologiesAPI IntegrationsData AnalysisStakeholder ManagementProduct Management

Pristyn care

Business Development Manager

Mar 2021Oct 2021 · 7 mos · Gurugram, Haryana, India

  • Simplifying surgery experience
  • Pristyn Care ensures that the patient’s experience right from the discovery of the right doctor, to booking an appointment at the clinic, getting a detailed diagnosis done, booking tests at a diagnostic centre, getting insurance paperwork done, commute from home to the hospital & back on the day of the surgery, admission-discharge processes at the hospital, and follow-up consultation after the surgery - is hassle-free and care-filled.
  • Understanding patient profiles & accordingly curating them about the benefits and services being offered.
  • Working closely with well-experienced doctors across the country, city hospital, city teams & ops team to ensure smooth flow of operations.
  • Directly impact revenue generation, thereby closing accord with patients (B2C) Worked with cross functional team (MIS/Data analytics) in order to drive growth.
Business DevelopmentStakeholder ManagementCross-Functional CollaborationOperations ManagementSales & Operations

Swiggy

Business Development Associate

Jan 2019Dec 2020 · 1 yr 11 mos · Bengaluru, Karnataka, India

  • Launched Campuses under Swiggy Launchpad
  • Launch executive under Swiggy Launchpad.
  • Launched 50+ universities across India e.g- LPU, IIT Kharagpur, BIT Sindri, NIT Rourkela,NIT Kurukshetra, etc.
  • Coordinated with the management of sales, vendor, catalog, marketing, operations for the smooth launch of campuses.
  • Conducted inductions for Campus CEO's under Swiggy Launchpad.
  • Build relationships with universities for effortless launch and marketing inside the campus.
  • Business Operations under Non-delivery use case at Bangalore Airport
  • Partnered with vendors and suppliers for developing business growth and increase retention rates.
  • Implemented daily operations plans such as vendor assistance, delivery of the product, routes of delivery executives employee assignments and promotional strategies.
  • Directed day-to-day operations focused on the attainment of key business metrics, continuous improvement initiatives and 5 member management teams with related direct reports.
  • Represented the company to vendors and other external stakeholders across BLR airport under Swiggy food Court project.
  • Managed all aspects of supplies, marketing, advertising, and new product development.
  • Supported and supervised a team of 5 fleet managers.
Business DevelopmentOperations ManagementRelationship BuildingSales & Operations

Education

DIT UNIVERSITY

Bachelor of Technology - BTech — Civil Engineering

Jan 2014Jan 2018

Kendriya Vidyalaya

PCM

Jan 2003Jan 2014

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