Navneet Duggal

Operations Associate

Gurgaon, Haryana, India18 yrs 1 mo experience

Most Likely To SwitchHighly Stable

Key Highlights

15+ years in Risk Management and Data Analytics
Expert in end-to-end project transitions
Certified Analytics Professional and Privacy Professional

Stackforce AI infers this person is a Risk Management and Data Analytics expert in the Consulting and Financial sectors.

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Skills

Core Skills

Risk ManagementData Analytics

Other Skills

Agile MethodologiesAgile Project ManagementArtificial Intelligence (AI)Artificial Intelligence for BusinessBPOBankingBrain TrainingBusiness AnalysisBusiness DevelopmentBusiness EthicsBusiness StrategyCRMCall CentersCertified Information Privacy ProfessionalChange Management

About

- Expertise in Risk Management and Data Analytics professional with 15+ years of experience. - Experienced in the Consulting firm, International Banking, Insurance, Health Care and Financial sector(s) - Geographies handled are India, UK & UK market. - Key areas of expertise include Data Analytics, Risk Management & Compliance modelling, Operational Risk, Risk Appetite Framework, Second Line of Defense functions, Enterprise Risk Management framework. - Earned the Certified Analytics Professional (CAP) and the Certified Information Privacy Professional (CIPP/US) credentials, demonstrating my proficiency in data analytics and privacy best practices. - Handle the complete end-to-end transition of the projects, from contract reviews, onboarding, data transfer requirement, BAU activities, risks and controls mitigation, decommissioning, ensuring quality, governance, and regulatory requirements are adhered. - Strong grip on data analysis, dashboard creation, gap analysis, Stake holder and client management, public speaking. - Handled end to end escalation process, performed the tasks of setting up governance process from ground level on multiple Business function wise. - Diverse experience which spans across Multinational Banks, Consulting companies, customer service and Start Ups. - Worked in culturally diverse teams spanning multiple geographies.

Experience

Kpmg global services (kgs)

Assistant Manager

Mar 2018 – Present · 8 yrs · Gurgaon, India

Working with KPMG since 2018, handle complete end to end transition of the project which includes Sentinal request, contract reviews, creating risk logs, mitigating risks, define controls, perform spot checks, create and review guides and BoW, perform decommissioning when the project ends. Perform review of guides, frameworks, process steps on business level and client level. Perform analysis on the top risks using upto date platforms, create dashboards, share the gap analysis with the stake holders and clients. Run awareness sessions and workshops in the business on Risk culture

Risk ManagementData AnalyticsDashboard CreationStakeholder ManagementGovernance

Barclays shared services

Quality Coach

Mar 2010 – Mar 2018 · 8 yrs · Noida, Uttar Pradesh

Worked in this organisation for 8 years with 2 lateral and 2 vertical movements, Worked in 6 different business areas in the entire tenure. The LOB's covered in the entire tenure are Personal Banking, Business Banking, International accounts, Fraud, L&S, Chat and Stocks

Intelenet global services

Senior Customer Service Representative

Jan 2009 – Mar 2010 · 1 yr 2 mos · Gurgaon, Haryana

Was working in the US collections process. The role was to collec the debt from the customer's who are using the services from the company. Gor one promotion in the tenure and also awarded for highest colections