Tuhina Das

Business Analyst

Kolkata, West Bengal, India2 yrs 9 mos experience

Key Highlights

  • Detail-oriented Data Analyst with 2+ years experience
  • Proficient in Power BI, SQL, R, and Excel
  • Certified in Bloomberg Market Concepts and Six Sigma
Stackforce AI infers this person is a Data Analyst with expertise in analytics and business intelligence in tech and finance sectors.

Contact

LinkedIn

Skills

Core Skills

Customer SupportData Analysis

Other Skills

Analytical SkillsBusiness AnalysisCommunicationCritical ThinkingData ManagementData ScienceHigh Level Of AccuracyLeadershipMicrosoft ExcelMicrosoft OfficeMicrosoft Power BIRStudioResearch SkillsSatisfied ClientsTeamwork

About

I’m a detail-oriented Data Analyst with 2+ years of experience in data mapping, cleansing, and analytics. I’ve worked with cross-functional teams at Amazon and Datamatrix Technologies, applying tools like Power BI, SQL, R, and Excel to drive insight and business decisions. I hold a Bachelor's degree in Data Science (8.7 CGPA) and am currently pursuing an MBA in Business Analytics to strengthen my leadership and strategic thinking. I’m certified in Bloomberg Market Concepts and Six Sigma Descriptive Statistics, and I love combining business knowledge with technical acumen to solve real-world problems. Actively seeking opportunities in Data Analytics / Business Intelligence / Business Analytics roles in tech, finance, or consulting domains. 📫 Let’s connect and collaborate!

Experience

Amazon

Customer Service Specialist

May 2023 – Aug 2024 · 1 yr 3 mos · Kolkata, West Bengal, India · Remote

  • ● Resolved 70+ daily customer and driver queries with 98% satisfaction
  • ● Trained new joiners and optimized knowledge base documentation
  • ● Used Excel for internal reporting and ticket tracking
Customer SupportMicrosoft ExcelCommunication

Datamatrix technologies inc.

Data Analyst

Jul 2021 – Jan 2023 · 1 yr 6 mos

  • ● Cleaned and structured datasets (1M+ rows) across departments
  • ● Automated reports and dashboards using Excel and R
  • ● Collaborated with tech leads to streamline database architecture
Data AnalysisData ManagementRStudioMicrosoft Excel

Education

Manipal University Jaipur

Master of Business Administration - MBA

Jan 2025 – Dec 2026

MAKAUT (WB)

Bachelor's Degree — Computer Science and Engineering (Data Science)

Aug 2021 – Jul 2024

West Bengal State Council of Technical & Vocational Education and Skill Development (WBSCT&VE&SD)

Diploma — Computer Science and Technology

Aug 2018 – Jul 2021

Stackforce found 100+ more professionals with Customer Support & Data Analysis

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