Harsh Rathore

Operations Associate

Noida, Uttar Pradesh, India6 yrs 9 mos experience

Highly Stable

Key Highlights

Over 10 years of hospitality experience.
Strong leadership and team management skills.
Expertise in operations and customer satisfaction.

Stackforce AI infers this person is a seasoned professional in the Food and Beverage industry with strong operational and leadership capabilities.

Contact

felicita.harshghaziabad@gmail.com LinkedIn

Skills

Core Skills

Operations ManagementLeadership

Other Skills

Channel SalesCoachingCommunicationCustomer Relationship Management (CRM)Customer SatisfactionCustomer ServiceFood Cost AnalysisFood SafetyFood and Beverage OperationsKPI MonitoringMarketing CampaignsP&L reviewPeople ManagementProblem SolvingQuality Management

About

Hospitality professional, offering over 10 years of experience. Holding credentials of working efficiently in QSR, All day dining restaurant, and Indian speciality restaurants. Exemplary leadership qualities and professionalism which promotes enthusiasm and team work, excelling in supervising, mentoring and training the staff.

Experience

Ekaagra ostalaritza private limited

Area Manager

May 2025 – Present · 10 mos · Delhi, India · On-site

Tim hortons india

Area Manager

Oct 2023 – May 2025 · 1 yr 7 mos · Delhi, India · On-site

Kfc india

Restaurant General Manager/ Area Manager

Jun 2019 – Oct 2023 · 4 yrs 4 mos · Noida, Uttar Pradesh, India · On-site

Maintain and monitor the patch store KPI's, increasing regional store sales and profit, organising and carrying out marketing and promotion campaigns and identifying trends and opportunities.