Saurav Singh — Operations Associate

Insurance domain professional with 6 years of experience spanning Healthcare, Property & Casualty (P&C), and Life Insurance lines of business. Skilled in policy administration, claims processing, underwriting support, compliance management, and customer service operations. Strong expertise in end-to-end insurance processes, including US Healthcare (claims, prior authorization, benefits & eligibility), P&C insurance (policy issuance, endorsements, billing, and claims), and Life & Annuities (policy servicing, retirement products, and annuity administration). Proficient in business analysis, requirement gathering, data analysis, and reporting with hands-on knowledge of SQL, MS Excel, Power BI, and insurance applications (e.g., Facets, V3locity, Guidewire, and Policy Admin Systems). Adept at collaborating with cross-functional teams, ensuring process efficiency, compliance with regulatory standards (HIPAA, NAIC, IRDAI), and delivering customer-centric solutions. Recognized for analytical problem-solving, stakeholder management, and process improvement initiatives that enhance operational efficiency and customer satisfaction.

Stackforce AI infers this person is a Healthcare and Insurance domain expert with strong analytical and process improvement skills.

Location: Ranchi, Jharkhand, India

Experience: 6 yrs 7 mos