Prakash Arya

Operations Associate

Gurugram, Haryana, India11 yrs 9 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 11 years of experience in food and beverage operations.
Proven track record in driving sales growth and operational efficiency.
Expert in team handling and customer service excellence.

Stackforce AI infers this person is a Food and Beverage Operations Manager with expertise in multi-outlet management and sales growth.

Contact

prakasharya808@gmail.com LinkedIn

Skills

Core Skills

Operations ManagementInventory ControlBusiness PlanningCustomer ServiceInventory ManagementStaff DevelopmentProduct Marketing

Other Skills

Business AnalysisBusiness ProcessCost ControlData AnalysisExcellent sales and negotiation skills.Food Service OperationsFood and Beverage OperationsGuest Handling at RestaurantOnline Platform Optimization (Zomato/Swiggy)Operational EfficiencyOperations AdministrationOrder Management SystemOutlet Expansion & LaunchP&L ManagementPerformance Reporting (DSR etc.)

About

Operations Manager with over 11 years of experience in the food & beverage and restaurant industry, currently leading multi-outlet operations at The Kachori Story. Operations Manager with hands-on experience in managing multi-outlet food operations at The Kachori Story. Skilled in team handling, sales growth (online & offline), inventory control, vendor coordination, and SOP implementation. Focused on operational efficiency, customer experience, and consistent business performance..

Experience

11 yrs 9 mos

Total Experience

2 yrs 3 mos

Average Tenure

5 yrs 4 mos

Current Experience

The kachori story

Operations Manager

Apr 2024 – Present · 2 yrs 1 mo · Delhi NCR

Leading daily operations across multiple outlets, ensuring smooth coordination between kitchen, delivery, and FOH teams.
Driving online and offline sales growth by monitoring platform performance (Zomato, Swiggy), optimizing menu, and introducing local marketing ideas.
Managing inventory, vendor coordination, and cost control to maintain profitability.
Implementing SOPs and training staff to ensure consistent quality and customer experience.
Successfully launched new outlets and improved operational efficiency through data-driven planning and team alignment.

Business ProcessOperations AdministrationStandard Operating Procedure (SOP)Outlet Expansion & LaunchOrder Management SystemPerformance Reporting (DSR etc.)+4