May 2021 – May 2025 · 4 yrs · Bengaluru, Karnataka, India · On-site

Aug 2018 – May 2021 · 2 yrs 9 mos · Bengaluru Area, India

• Marketplace specialist :
• Managing online marketplaces like Amazon, Flipkart and Paytm.
• Driving Marketplace Growth for Private labels, Own brand products. Integrating with the
• marketplaces to stabilize the growth.
• End to End service in all marketplaces.
• Listing of products in Amazon, Flipkart & Paytm.
• Initialization of FBA process, Got Prime visibility to all products.
• Interacting with various teams for stock procurement and on-boarding.
• Creating Amazon & Flipkart paid ads.
• Optimizing the ads to defeat the competition.
• Competitor Analysis.
• Communication with the buyers.
• Establishing and Launching the new products in Marketplaces.
• Warehouse inventory control, management and sales forecasting for seamless operations.
• Customer correspondence and complaint resolutions via email, tele-calling

May 2011 – Jul 2018 · 7 yrs 2 mos · Bangalore, Pune, Chennai, Mysore

• Key Result Areas
• Responsible in setting up India’s first retail store for aero-modelling and Drone related hobby
• Managed Brick and Click operations with over 5000+ SKU’s
• Managing day to day and business operations with-in allotted budget across retail locations
• Adapting best practices to reduce operational cost, developing SOP for day-to-day operations
• Recruiting, training, and supervising staff for all business location
• Driving website traffic and increasing online sales with co-ordination with digital marketing teams
• Responsible for maintaining stock registers, debit vouchers, delivery orders, GRN’s and Cashbooks
• Organizing promotional activities for increasing footfalls in retail and e-commerce sales
• Managed merchandise levels, store up-keep and planograms activity in all retail units
• Managed customs clearance for stock emerging from ocean, and airfreights
• Handling of legal compliances with labor, electrical, revenue inspectorates
• Responsible for setting up pricing strategy, MER, MRP, reducing dead stocks for products
• Remediated out-sourced business operations and moved them in-house for higher operational efficiency and lowering costs
• Highlights
• Setting up retail store with click and collect concept in Chennai, Pune and Mumbai Locations
• Setting up of warehouse for handling ecommerce sales and increasing margins per-order
• Seamless handling of e-commerce sales and retails sales for 5000+SKU’s with real time inventory control procedures
• Reduced Shrink from 1.2% to 0.3% by adopting merchandising and inventory control procedures
• Increased profits by 10% YoY from inception by restructuring business line
• Introduced lay-by concept and increased average transaction value by 20% YoY

Jun 2009 – Feb 2011 · 1 yr 8 mos · Bengaluru Area, India

• Complete responsible for store profit and loss
• Accountable for stocks and sales
• Handled a team of 10 people
• Taking care of catchment analysis
• Involved in boosting the sales in many marketing activity