Muhammad Shayan Shafique — Associate Consultant

As a Functional Consultant (Business Analyst) specializing in Microsoft Dynamics 365 CRM and Power Platform, I focus on bridging the gap between business needs and technical solutions. My role involves gathering and analyzing business requirements, translating them into functional specifications, and working closely with cross-functional teams to design and implement CRM solutions that drive operational efficiency and improve customer engagement. With hands-on experience in Dynamics 365 and Power Platform, I ensure that every solution aligns with business goals and enhances user adoption. My approach is rooted in clear communication, attention to detail, and a deep understanding of CRM processes and customer journeys. Beyond business analysis, I am passionate about data analytics. I leverage analytical tools and techniques to uncover insights from data, support strategic decision-making, and identify opportunities for process optimization and business growth. I also hold a post-graduate degree in finance, which equips me with a strong foundation in financial principles and business operations. This background enables me to approach problems from a well-rounded perspective and align CRM and analytics solutions with broader financial and strategic objectives.

Stackforce AI infers this person is a Business Analyst specializing in CRM and data analytics within the SaaS industry.

Location: Bengaluru, Karnataka, India

Experience: 8 yrs 4 mos