Jul 2020 – Present · 5 yrs 8 mos · Madrid, Community of Madrid, Spain

Mar 2020 – Present · 6 yrs

• Management of relationship development and complex client situations across the Automotive sector
• Funnel creation, realizing and closing opportunities
• Focus on convergence deals, large deals, proactive offers and deal creation
• Contribute to margin, bookings, revenue and accuracy in forecast

Nov 2018 – Jun 2020 · 1 yr 7 mos

• Leading strategic deals (>$4M) for the Spain Business Unit.
• Driving the bid team and the business to develop compelling winning propositions that comply with the customers' requirements.
• Managing all bidding activities according to the Bidding Best Practices, from initial customer contract through to contract signature including the development of bid strategy, plan and budget to enable submission of bid responses to cost, time and quality standards.

Jul 2017 – Nov 2018 · 1 yr 4 mos · Madrid Area, Spain

• Leading a strategic European transformation program for a 20,000+ onshore / offshore organisation.
• Responsible for overseeing all areas of the business, implementing operational changes and delivering measurable improvements.
• Leading the Analytics, Automation / Robotics and Lean program.
• Leading the Digital Transformation program and the implementation of the new Delivery model.
• Intercontinental travel to lead the engagement with the Indian and Philippines capabilities.

Apr 2017 – Jul 2017 · 3 mos · Madrid Area, Spain

• Managing a business of $40M revenue and associated profit.
• Accountable for the delivery of all APPS, BPO and ITO services within the Financial Services and Automotive Industries to Client contractual, cost, schedule and quality targets.

May 2016 – Apr 2017 · 11 mos

• Managing a business of $40M revenue and associated profit.
• Accountable for the delivery of all APPS, BPO and ITO services within the Financial Services and Automotive Industries to Client contractual, cost, schedule and quality targets.

Nov 2015 – May 2016 · 6 mos

• Managing a business of $15M revenue and associated profit.
• Accountable for the delivery of all APPS services within the Financial Services and Automotive Industries to Client contractual, cost, schedule and quality targets.

Sep 2015 – Nov 2015 · 2 mos

• Managing a business of $4M revenue and associated profit.
• Responsible for the delivery of contracted operations commitments to time, cost, quality and SLA achievement.
• Responsible for Services Assurance and BCP processes.

Mar 2014 – Aug 2015 · 1 yr 5 mos

• Staff leadership role for a team of 7 people and responsible for delivering a number of contractual obligations, policies and procedures and corporation deliverables.

Dec 2013 – Jan 2014 · 1 mo · Sheffield, Reino Unido

Dec 2012 – Apr 2014 · 1 yr 4 mos

• Working as a member of the CSI team taking forward various types of activities such as reporting and conducting quarterly business reviews. Other activities included defining the future strategy of HP and maintaining a good working relationship with the client.

Dec 2012 – Jun 2013 · 6 mos

• Tasks included collecting requirements from different teams in order to organise internal and external training. A full project plan was successfully delivered.

Oct 2012 – Jan 2013 · 3 mos

• Incident Analyst for a public sector client. This role involved assessment and resolution of incidents in order to restore the normal service operation as quickly as possible.

Sep 2012 – Oct 2012 · 1 mo

• As part of the HP UK ADM Graduate Programme:
• 1 month on-boarding including ITIL v3 Foundation training and certification, a project management course from The George Washington University and the enhancement of presentation and communication skills.

Nov 2010 – Jul 2011 · 8 mos · Salamanca

• Desarrollo Web profesional: HTML, PHP, JavaScript, AJAX, CSS, SQL.
• Desarrollo de una herramienta de administración para www.ledbox.es en PHP.
• Marketing online: SEO, SEM - campañas CPC, SMM - Marketing en Redes sociales.
• Traducciones en Español e Inglés de páginas web.
• Llamadas a otros países (Corea, China, Francia, Italia, etc.)

Sep 2010 – Nov 2010 · 2 mos · Salamanca, España

• B2B/B2C
• Desarrollo de un simulador de pasarelas de pago (CECA, SERMEPA, PASAT4B y PayPal) en PHP.
• Desarrollo de un blog con CakePHP Framework.