Apr 2024 – Present · 1 yr 11 mos · Bengaluru, Karnataka, India · On-site

Dec 2023 – Mar 2024 · 3 mos

May 2023 – Dec 2023 · 7 mos

• Set another 0-1 business successfully - This is e-commerce in 30 minutes. Built categories like Home, Kitchen improvement, small electronics & household gadgets, toys & stationery through a darkstore model and took the business to PMF success metric. During this phase, we grew 800% in a period of 6 months. Built a team of 10 management professionals, 6 engineers, 1 product manager and 1 designer.
• Later merged with Swiggy Instamart and we entered the e-commerce space.

Nov 2021 – Aug 2023 · 1 yr 9 mos

• Built Swiggy Instamart business grounds up and scaled the business 100X in 2 years, Joined the business when it was a concept on paper - launched the first set of stores in 2 cities, took a city to EBITDA profitability before we obtained the go-ahead for scale-up.
• Subsequently scaled the business to 26 cities, 400+ dark stores and the largest quick commerce player in India. In the very first month, we clocked a revenue of 3 Cr and took it to 600 Cr/month in 2.5 years.
• Built one of the largest fresh business in India processing 300-350 Tons of fruits and vegetables on daily basis. Vertically integrated the value-chain by setting-up 20 collection centers, 5 processing centers handling almost 6L packets per day and operated the business at a net margin of 20%+ (post wastage) - Probably the best across the country.
• Manage product, business, operations, CX, growth of Instamart with a team-size of 500+. Worked with a dedicated team of 80+ engineers and 15 product managers and developed, managed and executed the full product roadmap including supply products, warehouse management products, fulfilment products,forecasting and replenishment products, storefront and customer experience including growth, AOV. Scaled-up the ad-revenue charter to ~4% of revenues, again the leader in the industry.

Aug 2020 – Oct 2021 · 1 yr 2 mos

Apr 2018 – Jul 2020 · 2 yrs 3 mos · Mumbai, Maharashtra, India

• Scaled up the monthly run-rate to 4X within 2 years - Fastest growing company in the industry
• Set-up Pan-India Gx / Pharma wholesale Sales Channel - Appointed 50+ super-stockists across india and a network of 4000 sub-stockists. Today it contributes to more than half the business
• E-commerce business tripled and expanded into Marketplace, E-Grocery, E-Pharma, B2B E-Pharma etc, experimented with multiple tech startups on D2C models and rolling out largest chemist digital loyalty program in India at 40k chemists
• Expanded MT presence - More than 600+MT doors, Travel retail (WH, Smith, 24X7), Grocery retailers (D-Mart, Big Bazaar etc), B2B retailers (Metro, Walmart, Reliance), Pharma MT (Wellness, Apollo, Medplus, Planet Health, Guardian)
• Expanded distribution to 400+ One-Lakh -plus towns in India - Presence of 800+ distributors in OLP+ towns
• Managed on-roll attrition at less than 5% y-o-y and drove a very highly motivated team
• Scaled-up Cough brand (4X) in 2 years - Fastest growing in the category, predominantly driven by distribution as ND increased by 300% during this tenure
• Grew a beverage brand by 40% y-o-y through distribution expansion and multi-channel launch

Sep 2016 – Apr 2018 · 1 yr 7 mos · Mumbai, Maharashtra, India

• Value enhancement of a large accessories and jewelry retailer in India (12 months) - Worked across media, sales, retail operations, organization structure etc
• GTM set-up for a large edible oil player who was moving from 'Commodity Selling' to 'Brand selling'
• Media strategy and cost efficiency of a large personal care player in India and Bangladesh
• Media strategy and cost efficiency of OTC player in India
• Supply chain cost optimization of a alcoholic beverage player in India

Apr 2016 – Sep 2016 · 5 mos

• Program Management of Supply Chain Reinvention, one of the largest supply chain redesign and implementation programs of Mondelez. Worked in China (Suzhou) for 6 months, Indonesia, Malaysia, Vietnam and Australia
• Promoted in a record time of 11 month for exemplary performance - Awarded 'Exceeds Expectations' in Year-1.
• Managing an overall program spend of 1 Bn USD+ and driving productivity in supply chain through :
• 1) Definition of strategic roadmap of ISC across 4 categories
• 2) Designing and defining projects that leads to sweating the 'Advantaged Assets' and exit of 'Non-Strategic Assets'
• 3) Lean-sizing the organization through automation and leveraging technology / Lines of Future
• 4) Program management of multiple projects - Managing geographically spread teams that deliver the project on-ground
• 5) Weaving and stitching a cross-functional teams including Engineering, R&D, Customer Service & logistics, Factory operations, ISC HR, Corporate Affairs, Legal etc
• 6) Defining internal and external communication agenda including detailed messaging for Employee Relations, Industry Relations, managing labor unions
• 7) Leadership updates including AMEA Leadership team, Country Managing Directors, Category presidents and ISC Leadership (Regional and global level)
• 8) Defining CXO level dashboards for category and ISC leadership

Apr 2015 – Mar 2016 · 11 mos

• Program managing and developing the strategy for supply chain projects in Asia Pacific. Led multiple projects to to deliver 160 bps improvement in profitability for the region (Delivered 30 bps in Year-1 and exceeded Targets by 20%).
• Program Management of one of the biggest bets of Mondelez - Launching 'Milka' chocolate in China. Managed a cross-functional team and managed the overall program for developing the ISC Footprint and CS&L footprint in China. Included set-up of factory in Suzhou, managing direct reportee in China, working with cross-functional teams from China (Sales, Marketing, R&D, Engineering, HR)
• Led the project for designing the biscuit footprint in South East Asia - Included deep understanding of manufacturing environment in Malaysia, Indonesia, Vietnam.
• Delivered 7+ projects across Indonesia, Australia, 3 projects in China, 2 projects in India.
• Led a team of 3-4 program managers across the region for delivery of projects and managed an overall spend-base of $600MM+

Jul 2012 – Aug 2014 · 2 yrs 1 mo

Jul 2010 – Jun 2012 · 1 yr 11 mos

Jun 2008 – Jun 2010 · 2 yrs

Jul 2004 – Jun 2006 · 1 yr 11 mos

• Senior Applications Engineer, Oracle Financials (Accounts Payable PQE and Development Support)
• Developed Procurement Card Module of Oracle Payables 12.0
• Expert in Performance Related Issues
• Worked on Forms 6.0, Reports 6.0, Oracle, OA Framework

Jan 2004 – Jun 2004 · 5 mos · Bangalore

• Published a paper on Improving Encryption Technology of Mobile Adhoc networks in Eurosis 2005