Murali Krishna Manchikanti ☁️ — Founder
CEO & Founder of ValueText and DialForce — two 100% native Salesforce communication solutions redefining how companies connect with their customers. ☁️ After more than a decade in the Salesforce ecosystem, I noticed a recurring challenge: communication was scattered across different tools, slowing teams down and breaking data visibility. That’s why I built ValueText — to make SMS, WhatsApp, and automation work seamlessly inside Salesforce. No integrations. No sync issues. Just fast, secure, native communication. 🚀 ValueText became the first solution to bring WhatsApp natively into Salesforce, empowering over 250 organizations in 40+ countries — including Yamaha, Fujifilm, HTK, and Legrand — to stay connected directly within their CRM (Salesforce). But messaging was only half the story. The next challenge was voice — bringing calls, routing, and analytics into the same native environment. 👉 That’s what led to DialForce — the first-ever Salesforce-native solution to enable WhatsApp Business Calling. Built fully on Salesforce Lightning, DialForce unifies voice, routing, analytics, and WhatsApp Business Voice into one seamless workspace — giving sales and support teams a single, connected communication experience. 🎯 Our mission: To take Salesforce communication to the next level — one native, secure, and truly unified platform for SMS, WhatsApp, and Voice. If your team is ready to modernize how it communicates inside Salesforce, let’s connect. Visit: valuetext.io | dialforce.io
Stackforce AI infers this person is a SaaS expert specializing in Salesforce-native communication solutions.
Location: Hyderabad, Telangana, India
Experience: 14 yrs 9 mos
Skills
- Salesforce Development
- Communication Solutions
- Messaging Solutions
- Salesforce Architecture
- Process Automation
Career Highlights
- Pioneered WhatsApp integration in Salesforce for seamless communication.
- Automated business processes, enhancing operational efficiency.
- Led two successful Salesforce-native communication solutions.
Work Experience
DialForce Pvt Ltd
Founder & CEO (5 mos)
ValueText
Founder & CEO (10 yrs 2 mos)
PK
Salesforce Architect (3 yrs)
Persistent Systems
Salesforce Developer (2 yrs)
Education
Master of Business Administration - MBA at Vignan's Foundation for Science, Technology & Research
BSc - Bachelor of Science at PNC & KR COLLEGE