Agam Upadhyay

CTO

United States28 yrs 9 mos experience
Highly Stable

Key Highlights

  • Expert in leading large-scale digital transformations.
  • Proven track record in managing global diverse teams.
  • Strong background in Cyber Security and Disaster Recovery.
Stackforce AI infers this person is a strategic leader in Digital Transformation and Cyber Security within the Healthcare and Finance sectors.

Contact

Skills

Other Skills

Business ContinuityBusiness ProcessBusiness Process ImprovementBusiness StrategyCRMCloud ComputingData CenterDisaster RecoveryERPEnterprise ArchitectureEnterprise SoftwareIT ManagementIT Service ManagementIT StrategyITIL

About

Results-focused strategic leader with experience in large scale Digital transformation to meet fast evolving business needs, built and managed high performing global diverse teams with utmost focus on execution. Extensive experience in Architecture, designing and managing complex Tech, Cyber Security and Business Platforms in large global environment with domain expertise in health life science, Finance and Consulting sectors. Hands-on experience in negotiating large and complex supplier contracts. Leader that drives sense of urgency, change agent, critical thinking and drive operational excellence along with large scale innovation. Setting up the visionary technology roadmap and delivering it for the organization. Proven ability to manage teams through evolving organizational changes while maintaining high levels of service. Drive the cost efficiency and labor optimization through automation and elimination of work. Ability to adjust and manage multiple demands, priorities and event escalations. Managed large mission critical 24x7 global data centers operational tasks in the incorporation of ITIL methodologies along with managing massive Disaster Recovery and Cyber Security events. Implemented Dev/Ops and Agile operating model. Extensive experience with offshore vendors and resource management to outsource or co-source services. Numerous years of experience in building service based, customer centric culture. Outstanding management, financial, organizational and decision-making skills with a focus on creating enterprise vision and delivering new services to enhance technology offerings for business growth while reducing operational costs. Extensive experience in merger and divestiture including building a playbook. Agile approach in solving business problems, build best in class operating model and Org.

Experience

Vertex pharmaceuticals

SVP and Chief Digital & Information Officer

Jun 2025Present · 9 mos · Boston, Massachusetts, United States

  • Leading digital and tech organization to drive business transformation to discover, develop and deliver transformative medicines to our patients.

Data dynamics

Board Member

Jun 2022Present · 3 yrs 9 mos · New Jersey, United States

  • Provide strategic guidance to CEO and the management team

Gsk

SVP, Chief Technology Officer

May 2019Jun 2025 · 6 yrs 1 mo · Greater Philadelphia Area

  • As a CTO and head of Global Product & Technology group, responsible for providing strategic direction for technology landscape and leadership for the GSK Technology organization globally across the Pharma, Vaccine and Consumer Healthcare businesses. Responsible for all technologies and Platforms: Tech Infrastructure & Cloud Hosting Services, Global Network Services, Enterprise Service management and Operations, Digital Workplace Services, Enterprise Architecture, Enterprise Data & Analytics Platforms and Enterprise Application Platforms with CICD tooling/processes, Global ERP and Enterprise Corporate functions (GSF).
  • Responsible for driving Digital transformation along with implementing Enterprise Data & Analytics platforms, Creating comprehensive Cloud strategy and implementation to drive business growth, implementation of ServiceNow platform to drive enterprise service management and automation, consistent excellent user experience, API enabled developer portal and transformed identity & access management platform. Driving superior Operational Excellence and cost optimization. Focus on integration and leading CH separation team to help in building two world class companies.

Eli lilly and company

Chief Technology Officer

Aug 2018Apr 2019 · 8 mos · Indianapolis, Indiana Area

  • Responsible for providing strategic direction for technology landscape and leadership for the Global Information Services organization including: IT infrastructure and Operations, Digital Workplace Services, Enterprise Applications including global SAP environment, Data and Information Services, Enterprise IT Architecture, Global Services functions IT (e.g. HR, Legal, Finance, etc.) and oversight of IT external vendor relationships.

Johnson & johnson

2 roles

Vice President - Global Head of Engineering, IT Infrastructure Services

Promoted

Jun 2013Aug 2018 · 5 yrs 2 mos · Raritan, NJ

  • Part of the IT Infrastructure Services & Chief Technology Officer (CTO) Organization, responsible for the global design, engineering and deployment of all infrastructure technologies. Covering Enterprise Network (WAN, LAN, Voice, Video, Telephony, Remote Access, for B2B, B2C and Wireless technologies), End User Solutions (Desktop H/W and S/W technologies, Mobile Devices and Mobile Device Management), Collaboration (Unified Communication and Collaboration Technologies, Email, Social and Team technologies) of the Johnson & Johnson's family of companies.
  • Also responsible for the engineering and provisioning of storage (Arrays, SAN, NAS), Server (UNIX, WINDOWS, LINUX, VMware), Cloud Computing, Data Protection (Backup, Recovery, DR) and Application Platforms (ERP, CRM, Web, Integration and Database) of the Johnson & Johnson's family of companies.
  • Responsible for the end-to-end design and execution for strategies outlined by the Architecture group. This includes Network, End-User and Collaboration Technology Domains, Server, Storage and Application Platforms Technology Domains and lead the transformation to the desired end state.

Senior Director of IT - Server, Storage, Enterprise Management & Cloud Compuing Engineering

May 2012Jun 2013 · 1 yr 1 mo · Raritan, NJ

  • Managed and led the global organization with global accountability for the architecture, design and engineering of technology services covering Storage (Arrays, SAN, NAS), Server (UNIX, WINDOWS, LINUX, VMware), Cloud Computing, Data Protection (Backup, Recovery, DR) and Enterprise Management Systems. Created and executed strategies for the Server, Storage and Enterprise Management Technology Domains and led the transformation to the desired end state. Responsible for execution of portfolio programs and projects to drive forward transformation and aligns base business activities to support the current and future deployed standards.
  • Acted as an advisor to the Chief Technology Office (CTO) for all strategic initiatives and multi-year, multimillion dollar projects focused on transforming current storage, server and enterprise management landscapes.
  • Provided consultancy and guidance to teams within the Engineering, CTO and IT organizations on the appropriate use of Storage and Server technologies and how to best integrate with the application platforms such as ERP, CRM, R&D, HR, Oracle, SQL Server, Exchange, Web Platforms and Sharepoint. Drive best practices through Architecture and Strategy and through to the Business GOC Architects on the use of Server and Storage Standards.
  • Owned the Service Catalogue and associated roadmaps for Servers and Storage. Tracked the total cost of ownership of all services and ensure all services meet the requirements for OLAs and SLAs as per J&Js ITIL adoption. Executed against the release management plan to keep standards up to date and ensure Operational Organizations are able to consume release deliveries. Worked with the Operational organizations to collect feedback on current services for planning the future release.

Bny mellon

Global Head of Enterprise Storage, VP

Feb 2011May 2012 · 1 yr 3 mos

  • Responsible for managing storage and backup services for BNY Mellon globally. Managed budget over $80 million for BNY Mellon’s storage cost pool for both Opex and Capex.. Responsible for end to end services including architecture, engineering and operations of mainframe and distributed systems SAN, NAS storage and backup services. Extreme focus on technology and resource cost optimization. Responsible for large global team of engineers that engineered solutions and performed daily operation of 34 petabyte (PB) of storage capacity and a 15,000+ SAN ports globally.
  • Significant Contributions
  • Developed and implemented a structured process for product and vendor selection. Objective and transparent approach driven through business requirements and financial gains
  • Successfully implemented the Tech refresh migration factory to refresh the leased equipment in timely manner to avoid the heavy penalties
  • Worked very closely with procurement team to streamline certain purchasing processes and gained better price performance and stronger vendor partnership along with developing clear service level agreements
  • Program managed the storage optimization and consolidation initiative to help drive up storage utilization by implementing the Thinprovisioning, FAST, Dedup etc.
  • Restructured the storage organization to align with the products/services and business needs
  • IT Transformation – Participated in the ILMG and Strategic Sourcing initiatives and drove storage piece of the program
  • Created an enterprise vision, established technical direction, defined goals and directed team to achieve success and become a service oriented organization
  • Implemented the extensive service management metrics

Ernst & young

Associate Director

Oct 2000Feb 2011 · 10 yrs 4 mos

  • Leading and providing direction to the following Global Engineering teams for Global Data Centers:
  • o Storage Resource Management (SRM) – Enterprise SAN Storage and Tape Backup
  • o Enterprise UNIX Engineering - HPUX, Solaris and Linux
  • o PeopleSoft Middleware Application - Finance and HR
  • o SiteMinder Identity Management – SSO

Hcl hewlett packard

Sr. Engineer

Jun 1995Oct 1998 · 3 yrs 4 mos

Education

Dayalbagh Educational Institute

Engineering — Electrical

Jan 1991Jan 1995

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