Rick Pollock

Director of Engineering

Chicago, Illinois, United States31 yrs 7 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

PMP-certified IT professional with extensive leadership experience.
Expert in managing global teams and innovation initiatives.
Proven track record in SAP implementation and product management.

Stackforce AI infers this person is a SaaS and Technology Innovation expert with extensive experience in product management and implementation.

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Skills

Core Skills

Program ManagementInnovationTechnology InnovationProduct ManagementInnovation ManagementProduct DevelopmentGlobal Team ManagementPos Software DevelopmentSoftware DevelopmentSap Implementation

Other Skills

AgileBusiness AnalysisBusiness Process ImprovementConsultingCross-functional Team LeadershipImplementation of SAPIntegrationManagementPMPPre-sales consultingProject ManagementSoftware product management

About

A PMP-certified IT professional with experience including executive leadership, innovation, product management, sales, client services, implementation, testing, training, and support. Have built and managed global internal teams and managed 3rd party consulting firms to provide solutions to varied internal and external clients. Fast learner and able to work effectively with customers from senior management to clerical staff. MBA from Northwestern’s Kellogg School of Management and CPA. Specialties: Implementation of SAP, pre-sales consulting, project management, software product management, innovation, prototyping, Agile

Experience

Capgemini

Director, Innovation

Aug 2017 – Present · 8 yrs 7 mos · Chicago

As part of a strategic contracting deal, RDI was purchased by Capgemini to manage all development, testing, support, and deployment activities for McDonald’s restaurants globally.
Responsible for continuation of role from McDonald's/RDI and expanded responsibility including process definition and oversight of an innovation fund created through the contracting deal.

Program ManagementManagementBusiness AnalysisConsultingIntegrationBusiness Process Improvement+3

Mcdonald's

Director, Technology Innovation & Seed Stores

Dec 2016 – Aug 2017 · 8 mos

Responsible for leveraging technology to benefit our customers, crew, and business. Activities include new concept development, prototyping, testing, user acceptance, and piloting solutions in a live restaurant. Product focus are customer and crew facing transactional systems - including mobile, kiosk, POS, kitchen video systems, and customer order display.

Technology InnovationProduct Management

Rdi software

2 roles

VP, Innovation

Jun 2012 – Aug 2017 · 5 yrs 2 mos

Manage internal innovation program to solicit product improvements or product extensions. Launch new initiatives, such as a 30-restaurant pilot of an integrated mobile offers solution that was fully integrated into the restaurant POS system.

Innovation ManagementProduct Development

Vice President, Centers of Excellence

Dec 2007 – Jun 2012 · 4 yrs 6 mos

Manage the global teams that provide localized development, testing, and support services to the POS software used worldwide at McDonald's.

Global Team ManagementPOS Software Development

Verety llc

Executive Program Director, Program Management

Jun 2005 – Dec 2007 · 2 yrs 6 mos

Manage the software development priorities - including feature development, requirements gathering, development, testing, and deployment plans - for the software used to support our remote ordering service to fast-food restaurant drive thru customers.

Program ManagementSoftware Development

Daugherty business solutions

Sr. Consultant

Feb 2001 – Jun 2005 · 4 yrs 4 mos

Hartford computer group

eBusiness Product Manager

Jan 1999 – Jan 2001 · 2 yrs

Ccai consulting

SAP Senior Consultant

Jan 1997 – Jan 1999 · 2 yrs

Implemented the financial modules of SAP (FI/CO) for a $100MM hearing aid manufacturer.
Led effort to develop and deliver training to client’s finance department.
Engaged users at all levels of the organization to identify the system requirements.

SAP Implementation