Dec 2020 – Aug 2022 · 1 yr 8 mos · Hyderabad, Telangana, India

• Global leadership of Cloud Engineering, SRE, DevOps functions of multi-cloud environment of one of the fastest growing SaaS unicorns.
• Icertis is the leading SaaS provider of contract life-cycle management solutions. Icertis Contract Management (ICM) is an innovative, easy-to-use AI and Blockchain based platform and solutions portfolio that is highly configurable and continually adapts to complex business needs. The ICM platform is growing rapidly and manages 5+ million contracts, 2+ million users, in 90+ countries and 40+ languages.

Jul 2017 – Dec 2020 · 3 yrs 5 mos · Hyderabad Area, India

• Responsibility of ensuing reliability of one of the largest CRM & BI platforms on the planet, Dynamics 365, to influence the trust & confidence of customers & shareholders across the globe. D365 engineering teams are situated across North America, Europe & India, while the product footprint/Data centers spread across the world, in over 10 geographies, serving over 30,000+ enterprise customers. Role involved great deal of interaction & partnership with Product Engineering, PM, Customer Care & Senior Leadership on continuous basis with teams spread globally working 24x7 with extreme sense of urgency and accountability.

Jan 2017 – Present · 9 yrs 2 mos · Non-Profit Community Impact Initiative

• Icon Academy creates & executes seminars & coaching sessions across colleges & schools in order to equip & empower thousands of youth & students to gain access to critical academic & career know-how. Icon Academy provides students & working professionals with key concepts, ingredients in career, job & life coaching to create their own success story, by empowering themselves with proven concepts, resources to be able to set right goals and go on to achieve them.
• During past 5 years, the group travelled across multiple states to interact and provide critical skills to scores of youth. In collaboration with Industry, Academic and educational expects, conducted number of offline & online programs.

Jul 2015 – Jun 2017 · 1 yr 11 mos · New Delhi Area, India

• As Head of Technology, was directly responsible for Production Systems, Network, Storage, SRE & Security functions to enable company's SaaS offerings across the world at a large scale. Apart from production, was also responsible for internal IT, security and communications groups to enable companies employees in 6 countries as well as Sales & Marketing force in many other remote locations to seamlessly function and perform their core functions.
• Defined and executed Technology strategy for the company by leveraging Cloud First, Mobile & Open platforms. Reporting to CIO, helped Cvent's SaaS offerings win in US and 5 other international locations.
• Sponsored organizational wide initiatives in areas of Employee Engagement, Leadership, Managerial effectiveness to build most efficient and agile organization
• By being part of Senior Leadership of Cvent, worked with company's top leadership to strategise and make company wide decisions in the best interest of Shareholders, Customers & Employees.

Jul 2012 – Jul 2015 · 3 yrs · Hyderabad Area, India

• Built state of the art Azure Network Operations team that monitors & supports internet scale core network of Microsoft that includes 2M+ servers, 100K+ network & security devices across globe.
• Built SRE team to support Edge Cache & Global Traffic Management with the goal of minimizing round trip times for Microsoft Online Services.
• Implemented next-gen operational best practices, streamlined processes for improving efficiency, reducing the cost.

Jul 2004 – Jul 2012 · 8 yrs · Bangalore

• Built and managed mission critical SRE teams with full stack/DevOps capabilities to support $B revenues for Yahoo! Media Group, consisting of over 30+ data centers & 100K+ servers, 24x7 globally.
• Drove Service Engineering teams that supported Alternative Home page with over 30 Million active users & partners.
• Built Service Engineering for Y! publishing & feed platforms that form key part of Media Business Unit.
• Group wide horizontal efforts to drive operational excellence and best practices at multiple areas for improved operability and control over production. Included monitoring, measuring, reporting and re-calibrating fundamental ways of operating
• As additional responsibility, drove Ops analytics team build company-wide real-time dashboards, ad-hok analysis tools to support executive decision making and automating periodic report delivery.

Sep 2003 – Jun 2004 · 9 mos · Masqaţ, Oman

• As a key Storage, High-Availability & Cluster computing architect, responsibilities included analyzing existing customer infrastructure and design solutions that improves productivity and profitability of organizations.
• Installations included Enterprise Storage of HP & Dell, High Performance computing (Linux clusters, Oracle RAC, Citrix), High-Availability (Clusters), DR and Information Security.- As a key Storage, High-Availability & Cluster computing architect, responsibilities included analyzing existing customer infrastructure and design solutions that improves productivity and profitability of organizations. - Installations included Enterprise Storage of HP & Dell, High Performance computing (Linux clusters, Oracle RAC, Citrix), High-Availability (Clusters), DR and Information Security

Apr 2002 – Aug 2003 · 1 yr 4 mos · Chennai, Tamil Nadu, India

• Responsibilities included managing complex Sun Solaris based infrastructure and capacity planning for one of the largest financial & online brokerage company (Credit Suisse & BNY).
• Created and implemented Information Security strategy across the organization at early stage to drive adoption of best practices
• Led a project to setup Production Support Center (NOC) in India (Chennai) to create a command center to monitor & support production environment of BNY- Responsibilities included managing complex Sun Solaris based infrastructure and capacity planning for one of the largest financial & online brokerage company (Credit Suisse & BNY). - Created and implemented Information Security strategy across the organization at early stage to drive adoption of best practices - Led a project to setup Production Support Center (NOC) in India (Chennai) to create a command center to monitor & support production environment of BNY

Oct 1997 – Apr 2002 · 4 yrs 6 mos · Bengaluru, Karnataka, India

• One of the top RISC/Mainframe Engineers in the country for HP-UX, Sun Solaris, IBM OS-400 implementations at a largest scale. Practical business implementation with large banks, nuclear power stations & airports with large scale Windows NT, Novell Netware, Sco Unix, Unixware, Operating Systems with applications and business readiness.
• Technology Architect to design, implement & support compute & network solutions major baking, manufacturing, transport and government organizations across the states of Karnataka & Goa. This role involved extensive travel & Level 3/4 support for mission critical installations.