Dhiraj Jain

CEO

Bengaluru, Karnataka, India26 yrs 1 mo experience
Most Likely To SwitchAI Enabled

Key Highlights

  • Co-founded an AI-driven eCommerce platform.
  • Led global Retail & Consumer Goods initiatives.
  • Transformed customer experience in retail solutions.
Stackforce AI infers this person is a MarTech and Retail expert with a focus on AI-driven solutions.

Contact

Skills

Core Skills

Ai ApplicationsEcommerce GrowthRetailConsumer GoodsRetail ProductsOmni-channel SolutionsSolution DesignCustomer ExperienceBusiness DevelopmentRelationship ManagementProgram ManagementDelivery TransformationProject ManagementEtl/bi

Other Skills

Account ManagementBusiness Relationship ManagementContract NegotiationDemand GenerationGlobal DeliveryIT Service ManagementIT StrategyLarge DealsLeadershipManagementMarketingOffshoringOutsourcingPhygital transformationPre-sales

About

Bogey golfer, gourmet chef and eCommerce/Marketing tech entrepreneur enjoying every moment of this fascinating journey. After 2 decades of global tech experience in Retail & Consumer Goods industry, started dotkonnekt to help drive organic growth to Retailers and Brands by combining Content, Community and Commerce. We have built an AI powered bolt-on solution to boost organic ecommerce growth by creating a ton of shoppable programmatic collection pages and more for every relevant search term. Strongly believe in the power of storytelling and solving customers’ spoken and unspoken needs by connecting the dots of process & technology, creating innovative solutions through Collaborative Disruption. Always excited to have a chat with innovative brands, passionate technologists, creative storytellers and smart investors looking to create a dent in the eCommerce universe. Let’s konnekt!

Experience

Bazic foods studio

Advisor

Jun 2022Present · 3 yrs 9 mos

Dotkonnekt

Co-Founder & CEO

Apr 2022Present · 3 yrs 11 mos · Singapore

  • Enterprises know that ignoring AI means obsolescence. Yet most are stuck in endless POCs and pilots, unable to scale due to the lack of production-ready solutions.
  • DotKonnekt is changing that. We’ve built a full-stack platform that enables enterprises to design, customize, and deploy production-grade Agentic AI applications in weeks—not years. Already trusted by 20+ global brands, our solutions power high-impact use cases in Marketing, Merchandising, Customer Experience and other business functions.
  • With 150+ years of combined enterprise tech experience, our founding team is on a mission to take the complexity out of AI and make adoption practical, scalable, and outcome-driven.
AI applicationseCommerce growthMarketingCustomer Experience

Nasscom

Mentor NASSCOM DeepTechClub

Jan 2022Present · 4 yrs 2 mos

Stealth startup

Co-Founder

Nov 2020Mar 2022 · 1 yr 4 mos · India

  • Evangelizing Commerce Cloud

Tech mahindra

Senior Vice President & Vertical Head - Retail & Consumer Goods

Mar 2018Nov 2020 · 2 yrs 8 mos · Bengaluru, Karnataka, India

  • Passionately leading the Retail & Consumer Goods business globally at Tech Mahindra developing deep capabilities and creating innovative solutions along with the partner eco-system to deliver compelling value proposition in driving Phygital transformation for our customers’ business in Stores, Online, Supply Chain through targeted business solutions.
RetailConsumer GoodsPhygital transformation

Tata consultancy services

Retail Products Business Leader

Jul 2014Mar 2018 · 3 yrs 8 mos

  • Leveraging the depth and width of our exceptional experience working with leading retailers globally, TCS has built innovative products for the rapidly changing needs of retailers that's not addressed by traditional retail products. I am excited to offer our one of a kind product suites that is empowering retailers to differentiate in this hyper competitive omni-channel world.
  • Check out OmniStore at http://www.tcs.com/industries/retail-consumer-products/retail/Retail-Products/pos/Pages/default.aspx
Retail productsOmni-channel solutions

Wipro technologies

2 roles

Global Head – Retail Solution Design and Pre-Sales

Promoted

Jan 2012Jul 2014 · 2 yrs 6 mos

  • Responsibilities included leading teams for driving Solution Design, Demand Generation and Customer Experience for Retail customers globally.
  • Won several ground breaking deals – overachieved Order Booking targets by a big margin. 2 of the large deals recognized as the Top 5 deals of the entire organization in FY13.
  • Transformed the Customer Visit Experience from being a ‘deal inhibitor’ to ‘deal accelerator’ by inculcating several innovative ideas and institutionalizing the best practices – all of this on a lean budget
  • End to end ownership for deal closures including contract negotiations.
  • Groomed a high performance team that delivered outstanding and record breaking results in a challenging environment.
Solution DesignDemand GenerationCustomer Experience

Client Partner

Apr 2008Jan 2012 · 3 yrs 9 mos

  • Managed multi-million dollar delivery and large programs, managing and grooming a large team across multiple locations
  • Responsible for Business Development and Relationship Management at Wipro’s Retail customers in US Midwest region
  • Led and managed significantly large multimillion dollar bids for Retail and Transportation customers and prospects
  • Anchored key Delivery Transformation initiatives for the business unit to enable the delivery organization to adapt to the changing delivery paradigms
Business DevelopmentRelationship Management

Igate global solutions

Program Manager

Dec 2005Apr 2008 · 2 yrs 4 mos

  • As a Program Manager, managed a large team of 100+ members and successfully grew a diverse project portfolio worth multi-million USD
  • Delivery Transformation produced outstanding customer satisfaction and improved profitability and growth for the organization
  • Formed COEs to transform and standardize processes
  • Developed deep relationship with senior level client executives
  • Motivated the team and institutionalized high performance work culture
Program ManagementDelivery Transformation

Infosys technologies limited

Programmer Analyst

Mar 2000Dec 2005 · 5 yrs 9 mos

  • As a Project lead and Architect, successfully delivered critical and highly visible projects under tight deadlines for Retail, Banking, Insurance and Hi-Tech verticals customers.
  • Successfully transitioned the maintenance of a critical ETL/BI product – Sagent Data Flow, from the founding development team of 40 techies.
  • Won Most Valuable Player award and lead a team that won Best Team award
Project ManagementETL/BI

Education

Jadavpur University

BE — Industrial Production

Jan 1995Jan 1999

Stackforce found 100+ more professionals with Ai Applications & Ecommerce Growth

Explore similar profiles based on matching skills and experience