Nov 2017 – Mar 2025 · 7 yrs 4 mos · San Francisco Bay Area · On-site

•  Consult closely with Hi-Tech Management & Technology team to help them analyze shift in business due to servitization of their business and develop technological solutions including changes in their enterprise application, product engineering, platforms and infrastructure.
•  Provide Subject matter expertise for Capgemini Global Capability center of excellence in building and scaling new technology captive centers.

Jun 2009 – May 2017 · 7 yrs 11 mos · Boston MA, Toronto Canada

•  Manage senior management relationships and program management of business with GICs and Captive centers for global clients.
•  Effectively liaison with organizations to drive strategic projects in a hybrid model. Work includes but not limited to identification of opportunity, understanding business drivers, socializing solution roadmap, identifying gaps, presenting statement of work, identifying risk areas, managing resourcing, tracking project progress, invoicing and contracts.
•  Orchestrate an ecosystem of relevant horizontal and vertical capabilities to help the client achieve their project/ program goals.
•  Partner with clients to identify alternate source methodology and socialize solution approaches with the aim of delivering robust (risk mitigation), better, cheaper and faster results.
•  Manage operations for the Canadian geography with focus on Banking and Financial services.
•  Pursue and manage relationships with senior executives with a view to socializing relevant solutions using the global sourcing deployment.
•  Effectively communicate with various internal teams about client business problems, build focus groups to address the problem and orchestrate end-to-end business from proposal to contract negotiations.
•  Work with clients to mature the engagement model by incorporating elements of managed services and outcome-based model.
•  Manage a multivendor work environment and ensure that Syntel plays a strategic role in delivering to the business stakeholders.

Feb 2006 – May 2009 · 3 yrs 3 mos · Toronto, Canada Area

•  Part of the consulting team infuse cultural change in doing pure play like outsourcing business. Counsel with the client teams to look beyond the high margin consulting business to annuity ADM deals. Tie the client organization with the Global Sourcing organization and lead the change. Liaison with leadership and client teams to provide intelligence on pure-play strategy and demonstrate knowledge of offshoring marketplace, trends and processes.
•  Provide advice to Clients and internal Client Team on strategic use of IT Outsourcing and present business cases. Recommend solution based on current IT environment and opportunities of infusing elements of better, cheaper and faster. Manage end to end execution of Outsourcing process and communicating effectively with Executive leadership for funding, capability and capacity planning, delivery operating model and governance structure.

Aug 2003 – Feb 2006 · 2 yrs 6 mos · Toronto, Canada Area

•  As part of the Regional BU leadership liaison effectively with the vertical business unit and horizontal competency unit in bringing the right capability for growing business and achieving annual revenue target.

Apr 2000 – Jul 2003 · 3 yrs 3 mos · Orange County, California Area

•  Create new business opportunities in Product, Engineering and Application outsourcing space.
•  Clients managed: Broadcom, Microsoft, AMD, Intel, PeopleSoft, KLA, Microchip, Juniper
•  Partnered with Packet video & Real Networks to build dedicated Offshore Development center to provide Engineering services of 100+ FTE and meet Time to Market and Innovation agenda for the client.
•  Spearheaded 500 FTE Joint Venture with a large Enterprise Solution company – Peoplesoft
•  Manage and grow relationship with a large Financial Services company on the West coast
•  Manage relationship with CIOs and CTOs organization and increase global-sourcing mindshare
•  Seed ODC concept to partner with client to create IT & Technology team at low-cost geography.

Jul 1997 – Apr 2000 · 2 yrs 9 mos · Mumbai Area, India

•  Develop new business for Enterprise Resource planning and other consulting services in the areas of Warehouse Management, Customer Relationship Management and Factory automation. Orchestrate with internal technology/domain champions to suggest turnkey solutions. Manage relationship with partners (SAP, Baan, Sun and Microsoft).