Manasij Ganguli

CEO

New Delhi, Delhi, India23 yrs 9 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Founded and sold a successful SaaS startup.
Expert in customer success and SaaS development.
Innovative leader in tech and product management.

Stackforce AI infers this person is a SaaS entrepreneur with deep expertise in customer success and tech innovation.

Contact

Skills

Core Skills

Customer SuccessB2b SaasTech InnovationSaas DevelopmentStartup DevelopmentProduct ManagementSolution ArchitectureSoftware Engineering

Other Skills

AIB2B SoftwareBig DataBlockchainChurn ReductionCloud ComputingCustomer ExperienceData AnalyticsEnterprise ProjectsJavaLAMPMobilityPre-salesRevenue GrowthRoR

About

“I am on a journey where the only currency that matters is happiness” Remember that feeling of crushing a big goal? Yeah, I had that. After building, scaling, and selling my SaaS startup (ThreadSol) for a bazillion bucks, I was chilling with a bank account that had as many digits as a phone number. Life was great. No more red-eye flights, endless meetings, or stressing about payroll. But something was missing. Turns out, living in first class can get kinda... stale. I missed the rush, the chaos, the "holy crap are we gonna make it?!" feeling that only a startup can give you. So, I decided to stay in the fast-lane - as a hand-on operator at startups forever. Life is messy, it is intense, it is sometimes terrifying, but it is never boring. And that is happiness! If you wish to discuss how we can help your business or just have a fun chat about SaaS, startups, or life, feel free to shoot me a DM. Always fun to connect with great minds :) Oh, and if you need some tips on building empires without breaking the bank, check out my book, "The Economy Class Founder." It's like a roadmap for crazy dreamers like us. The link is in the bio.

Experience

Zapscale

Co-founder and CEO

Feb 2022 – Present · 4 yrs 1 mo · Delhi, India

ZapScale, a Customer Success Platform is built out of my personal experience of running my last B2B SaaS Startup (exit in 2019). In my last startup, we had some homegrown recipes for CS that delivered 1.5% YoY churn and 35% upsell revenue. Enshrining all those learnings into ZapScale to make a killer CS solution for the B2B SaaS community...

Customer SuccessB2B SaaSChurn ReductionUpsell Revenue

B2b stealth saas

Founder and Dreamer

Aug 2020 – Feb 2022 · 1 yr 6 mos

Coats digital

Senior Director Tech Innovation (Continued after my Startup ThreadSol's Acquisition)

Jan 2019 – Aug 2020 · 1 yr 7 mos · New Delhi

After having build and sold my start-up ThreadSol to Coats in Dec 2018, took up the responsibility to run the tech innovation division of Coats Digital (Digital and Software arm of $1.5 Billion Coats PLC, UK)
Responsible for building innovative products using AI, Blockchain, Big Data, Mobility through SaaS for Coats Digital

AIBlockchainBig DataMobilitySaaSTech Innovation+1

Threadsol - challenge the present

Founder & Chief Executive

Jan 2012 – Jan 2019 · 7 yrs · Singapore, New Delhi

founded ThreadSol and served as the CEO for 6 years
raised multiple rounds of VC money for the business
made 3 products for the $1 Trillion sized apparel industry
scaled the business to 100+ associates, 16 countries, 150+ customers in 6 years
scaled revenues at a CAGR of 170% over the 6 years
delivered profitable growth (30% EBIDTA) and then with VC money delivered stronger growth
sold the business to $1.5 Billion Coats PLC UK
delivered high returns to the investors of ThreadSol
delivered the first apparel tech start up exit in India / Asia

Startup DevelopmentProduct ManagementVC FundraisingRevenue Growth

Terracotta

Solution Architect

Dec 2009 – Jun 2012 · 2 yrs 6 mos · New Delhi, San Francisco

Terracotta was a deep tech start-up from San Francisco
Worked on high density in-memory data analytics products as a solution architect
Acquired by Software AG, Germany for $80 Million
Looked after tech, pre-sales and customer solution designing

Data AnalyticsSolution ArchitecturePre-sales

Impetus technologies

Lead Software Engineer

Aug 2006 – Nov 2009 · 3 yrs 3 mos · New Delhi Area, India

Worked on core Research and Development unit of Impetus
Involved in the Cloud Computing based Intellectual Property Product, SaaS, LAMP, RoR along with leading the Enterprise Java Group

Cloud ComputingSaaSLAMPRoRJavaSoftware Engineering

Csc

Senior Software Engineer

Jun 2005 – Aug 2006 · 1 yr 2 mos · New Delhi Area, India

Worked as a Senior Software Engineer for Sun Micro Systems
Glimpsed the highly used Sun Micro System's download center using which people download installers, circulation binaries, white papers et al

JavaSoftware DevelopmentSoftware Engineering