May 2020 – Aug 2024 · 4 yrs 3 mos · India

• Various Product Management Roles:
• 1) ZTNA & Security: Zero Trust model has become an essential security measure for modern organizations looking to secure access to their resources. With ZTNA, access to sensitive information is granted only to authorized users, devices, and applications.
• Responsible for driving the implementation of Zero Trust Network Access (ZTNA) client app across mobile platforms ( Android and iOS) as part of the MS Defender solution stack in the security space
• Ensuring timely delivery of milestones, collaborating with cross-functional, cross geo teams and managing the product roadmap to meet customer needs.
• 2) Azure Pre-production quality initiative: Developing a platform for shifting quality left for Azure components.
• Drove the growth story for adoption, scale and trust of the platform to take the quality bar of software components to the next level.
• Created clarity in helping define the initial vision as well as operationalize the platform for software component regression prevention scenarios.
• Demonstrated strong customer empathy and understanding in developing the self-serve onboarding experience for the customers on the platform via UI Portal that tracks the E2E journey of the customer across the platform.

Sep 2018 – May 2020 · 1 yr 8 mos · Pune/Pimpri-Chinchwad Area

• STL Network Software (Network startup Elitecore acquired by STL) offers data management & Analytics platform to telecom operators for full-stack analytics use cases.
• Delivered Intellza - a next-generation AI-ML driven big data analytics platform on cloud. Data
• ingestion, data management, analytics workbench & self-service BI dashboard in this
• platform empowers telcos to bring deep personalization for their customers, reduce
• churn, comply with regulators, generate data monetization opportunities and bring in
• network operational cost efficiencies with this single platform.
• Impact: 3 PoCs with global Tier 1 early adopters done in a span of 50 days.
• Led evaluations for ventures focused on data lake/analytics and Ad-Tech
• Drove customer engagement to champion best practices in analytics
• projects.
• Achievements: Patent pending innovation in Marketing campaign analytics through
• the use of machine learning.
• Awards: Spot Performance Award 2019 for delivering analytical insights project to India's largest Telcom operator (Jio)

Jan 2016 – Aug 2018 · 2 yrs 7 mos · Pune/Pimpri-Chinchwad Area

• Firstcry.com is Asia's largest and the most popular portal for baby & kids products.
• Responsible for search roadmap (UX/design and functionality) on all platforms - desktop, mobile site and mobile apps
• Responsible for ad management through DFP across all platforms.
• Designed & developed a Virtual Assistant platform - Jenna through the use of machine learning & natural language processing
• Impact: New dimension of innovation in retail experience- Has delighted customers, increased satisfaction & hence footfalls (4X traffic increase)
• Support for venture evaluation and acquisition
• Focused on using data science & analytics as platforms to lead product innovation and pilot high impact projects:
• Data driven personalization projects like clustering analysis, email campaign analytics, proprietary intent mapping engine, brand churn-customer loyalty analytics
• Impact: Faster business decisions
• Major improvement in the algorithms and design of product selling widgets (you may like and frequently bought together widgets)
• Impact: 3X improvement in click through rates and conversion and hence direct revenues
• Awards & Recognition: Best Innovation Award

Mar 2014 – Jan 2016 · 1 yr 10 mos · Chennai

• Uniphore is an IIT-M startup in core tech of Speech Analytics, Virtual Assistant & Voice Biometrics.
• As a product manager, managed the product roadmap & lifecycle right from product definition to release and beyond. This included developing product designs through wire-frames and proto-typing, designing features, product positioning and product road-mapping.
• Drove product releases & successfully launched auMina - the company's flagship Speech analytics product
• Applied analytics to big speech data to design business rules for the system.
• Efforts in speech-to-text and NLP helped the company extract customer sentiments, predicting intents & measuring 'Customer Engagement' using metrics like CSAT, NPS and CES.
• Mentored a team of 10 (including developers, core tech engineers and UI designers).
• Achievements: Acquired 16 enterprise customers in the first two months of launch. Valuations of the startup rose to 5X in a year due to the product capabilities and the impact it created for customers.
• Star Performer Award: Q3 FY' 15

Jun 2012 – Mar 2014 · 1 yr 9 mos · Pune/Pimpri-Chinchwad Area

• ZigTraka - Pune based tech startup venture focused on providing solutions for engineering industries (RFID) & high-end retail sector (NFC based Android app)
• The app gave a rich interactive user experience and also helped the retailer get in-store analytics and real-time BI data that helped improve customer footfalls and reduce efforts for sales team
• My responsibilities:
• Led definition, strategy, delivery and launch of enterprise grade RFID software and system.
• Led engineering sprints and technical product management for the NFC Android app.
• Experience in hiring, leading and mentoring new talent.
• Successful in selling my startup venture after pilot projects with customers.
• Leadership: Led a team of 5 to release and launch the app successfully for our customers.
• Achievements: Acquired two MNC customers within the first month of product launch.
• Product showcase at PuneConnect2013, TechSparks2013 and featured on yourstory.in

Jan 2011 – Apr 2012 · 1 yr 3 mos · Plantation, Florida

• Sr. Software Engineer RF Radio Solutions.
• Module lead for Smart Battery communications for the Next-Gen two-way radios for Government and Public Safety- A Special Apps project.
• Experience in managing and developing cutting-edge technology products and showing intense customer focus.
• Six Sigma trained.
• Earned ‘Moment Award’ in the organization for outstanding product development and delivery challenge.

Apr 2010 – Jul 2010 · 3 mos · Plantation, Florida

• Data mining and Automation Project: The task involved developing scripts in Perl for Software Audit Records Team for automating and streamlining work-flow. This has improved the overall efficiency of the team and organizational productivity thereby achieving the target of Lean Six Sigma.

Oct 2007 – May 2009 · 1 yr 7 mos · Pune/Pimpri-Chinchwad Area

• Optimized subroutines and developed new stored procedures in RDBMS to improve performance of critical legacy applications supported by the company.
• As a programmer, I added value to our BFSI clients by automating application health check processes saving time and resources in manual check; thus demonstrating strong client relationship.