Nikhil Nagpal

Business Development Manager

Mumbai, Maharashtra, India12 yrs 3 mos experience

Key Highlights

Led digital transformation initiatives across diverse sectors.
Secured significant business development achievements in renewable energy.
Demonstrated strong leadership in managing cross-functional teams.

Stackforce AI infers this person is a Business Development and Digital Transformation expert in the B2C and Renewable Energy sectors.

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Skills

Core Skills

Product ManagementBusiness StrategyBusiness DevelopmentCustomer Experience ManagementSoftware Engineering

Other Skills

Brand and range rationalisationBusiness expansionCX transformation projectsChannel developmentClient communicationCustomer Experience AnalysisCustomer Experience DesignCustomer Experience excellenceDashboard developmentDigital transformationExpansion planningFeedback tool developmentGTM strategy formulationJavaMiddleware maintenance

Experience

Croma

2 roles

General Manager - Merchandising

Promoted

Apr 2025 – Present · 11 mos

Range & assortment planning across stores for different categories
Brand and range rationalisation
Store inventory management- ensuring improvement in inventory effectiveness

Range & assortment planningBrand and range rationalisationStore inventory managementProduct ManagementBusiness Strategy

Business Development, ZipCare

Oct 2024 – Mar 2025 · 5 mos

Zipcare is the electronics value added services business / brand with Croma Retail.
My area of focus - ZipCare business expansion to channels outside Croma Retail ecosystem (general trade, service channel, marketplaces etc.)

Business expansionChannel developmentBusiness Development

Tata digital

Group Product Manager, App Commerce

Feb 2023 – Sep 2024 · 1 yr 7 mos

Product Management

Tata sons limited

2 roles

Senior Manager, Group Digital

Promoted

Apr 2021 – Feb 2023 · 1 yr 10 mos

The Group Digital function was set up to promote digitization within the Tata companies. The Tata companies are in diverse sectors and this group actively works on accelerating projects critical to business together with the company management.
Key focus areas within digital transformation -
1. Customer Experience (CX) excellence across B2C sectors
2. CX transformation projects
3. CX benchmarking & audits
4. Social media excellence

Digital transformationCustomer Experience excellenceCX transformation projectsCustomer Experience Management

Manager, Group Digital

Feb 2020 – Mar 2021 · 1 yr 1 mo

Tata motors

Deputy General Manager | Electric Vehicles BU

Oct 2018 – Feb 2020 · 1 yr 4 mos · Mumbai Area, India

Led the business development for Maharashtra with a team of 8 members across multiple
dealerships in 3 cities

Business developmentTeam leadershipBusiness Development

Tata international limited

Business Development Manager | Solar Renewables Division

Jul 2017 – Oct 2018 · 1 yr 3 mos · Mumbai, Maharashtra, India

1. Secured order book of INR 650mn i.e. 200+MW in H1 FY19 with a potential bottom line of INR 35mn
2. Nurtured relationship with 20+ customers (EPC & IPP), added 4 new clients including the largest
EPC company (domestic)
3. Formulated GTM strategy for TIL in solar rooftop; developed OPEX & CAPEX financial models
4. Secured the 1st rooftop solar project of capacity 275 KW (DC) order book - INR 14 mn
5. Recognized for contribution towards business development & business excellence by TIL leadership:
FY18

Business DevelopmentGTM strategy formulation

Tata trusts

TAS Probationer | Livelihood Team

Jan 2017 – Mar 2017 · 2 mos

Formulated the expansion plan for rainwater harvesting for the trust across 9 villages in Vidarbha region,
Maharashtra

Expansion planning

Tata administrative services (tas)

TAS Manager

Jun 2016 – Jun 2025 · 9 yrs

Diverse stints across multiple group companies at Tata group -
1. Business Development- Zipcare at Croma
2. Product - Commerce - Tata Digital
3. Group Digital, Tata Sons - Sr. Manager Digital transformation & Digital initiatives
4. Electric Vehicle BU, Tata Motors - Business development
5. Solar Renewables, Tata International - BD and Strategy
6. Passenger Cars Business, Tata Motors (Institutional Sales)
7. Rain Water Harvesting - Tata Trusts
8. Group corporate communications, Tata Services

Business DevelopmentDigital transformationStrategy formulationProduct Management

Tata consultancy services

TAS Management Intern

Apr 2015 – Jun 2015 · 2 mos · Pune, Mumbai

Executive Dashboard for an Australian Power Generation Client
Awarded Pre Placement Offer by TAS

Dashboard development

Atos

Software Engineer

Dec 2013 – Jun 2014 · 6 mos · Gurugram, Haryana, India

Worked for a third largest communications and networking client. Project was related to maintenance of a middle-ware platform on a production environment 24*7.
Major responsibilities:
1. Led a sub-team of 5 members spread across 3 different cities.
2. Resolution of High priority (P-1) issues within short time constraints.
3. Formalized the client communication process and mentored team members with the whole process.
4. Conceptualized automation of manual tasks; Ensured faster & effective report generation
Achievement: Awarded Certificate of Excellence from NOKIA for smooth transition of complex middleware platform

Middleware maintenanceClient communicationSoftware Engineering

Accenture

Software Engineering Analyst

Dec 2011 – Dec 2013 · 2 yrs · Mumbai, Delhi, Chennai

Joined Accenture as the very first company after engineering and worked with one the biggest clients in telecommunication. Trained in Java and other languages.
A few initiatives :
Conceptualize a Proactive Monitoring Guide;
Spearheaded the application side in relocation of Dallas systems;
Developed a feedback tool Skip Connect enabling senior executives to fetch indirect feedback of managers
Achievements: Recognized for Outstanding Performance during Green Field training by Senior Director,Accenture

JavaFeedback tool developmentSoftware Engineering