Minolta D'souza — Operations Associate
Business Operations Associate. Aspiring Product Manager. Working in one of the biggest company in the industry. Providing quality support to over 350+ customers globally. Experience in handling customer queries, providing assistance in troubleshooting and fixing issues based on website management and networking for global customers. Have handled many complex projects and provided excellent service while also being able to resolve escalated customer concerns from multiple agents/leaders. Highly dedicated towards work with a good team spirit.
Stackforce AI infers this person is a SaaS Operations Specialist with strong customer support and product management skills.
Location: Bengaluru, Karnataka, India
Experience: 8 yrs
Skills
- Technical Support
Career Highlights
- Dedicated support for over 350+ global customers.
- Expertise in troubleshooting and issue resolution.
- Experience in managing complex projects effectively.
Work Experience
Accenture
Business Operations Associate (1 yr 2 mos)
Senior Communications Associate (6 mos)
GrowthSchool
Product Management Fellow (1 yr 5 mos)
iCOVER
Senior Verification Processing Associate (2 yrs 5 mos)
Accenture
Senior Process Associate (9 mos)
Concentrix
Senior Web Advisor (1 yr 3 mos)
GlowTouch Technologies
Technical Administrator (1 yr 10 mos)
Education
Bachelor of Engineering - BE at Sahyadri College of Engineering & Management
