Jyosthana Kumbhar — Operations Associate

As a dedicated and hardworking Customer Service Associate, I believe in putting my all into every task I undertake. My honesty and strong work ethic drive me to provide exceptional service and support to every customer I interact with. I am a naturally talkative person, which helps me engage with customers effectively and understand their needs. I find great satisfaction in resolving issues and ensuring that customers leave with a positive experience. My problem-solving skills and empathetic approach have consistently resulted in high customer satisfaction ratings. I firmly believe in the importance of continuous learning. Every day brings new opportunities to learn and grow, whether through formal training or everyday interactions. This commitment to learning has allowed me to stay updated with the latest customer service techniques and best practices. In my current role at Zepto, I have achieved significant improvements in customer response times and satisfaction rates. I am adept at using CRM systems and other tools to enhance service delivery and streamline processes. Outside of work, I enjoy Dancing, Tracking and Reading Books etc. I look forward to connecting with fellow professionals and exploring new opportunities.

Stackforce AI infers this person is a Customer Service professional with a strong focus on client engagement and satisfaction.

Location: Mumbai, India

Experience: 4 yrs 1 mo