Puneeth C Kashyap

Operations Associate

Bengaluru, Karnataka, India5 yrs 4 mos experience

Highly Stable

Key Highlights

Expert in regulatory complaints management and process optimization.
Proven track record in fraud detection and risk assessment.
Strong cross-team collaboration skills enhancing operational efficiency.

Stackforce AI infers this person is a Regulatory Compliance and Fraud Detection Specialist in the Fintech industry.

Contact

Skills

Core Skills

Risk ManagementProject ManagementFraud Detection

Other Skills

Agile MethodologiesAnalytical SolutionsBusiness AcumenBusiness DevelopmentCross-team CollaborationCustomer ServiceData AnalysisEmployee TrainingEngineeringMicrosoft ExcelProblem SolvingProcess OptimizationProduct StrategyProduct development processProductivity Tracking

Experience

Stripe

Regulatory Complaints Associate

Nov 2023 – Present · 2 yrs 4 mos · Bengaluru, Karnataka, India · On-site

As a Regulatory Complaints Associate at Stripe, I specialize in managing and resolving regulatory complaints while streamlining and optimizing the complaints process. My role focuses on setting productivity goals, improving workflows, and ensuring compliance with regulatory standards.
I collaborate closely with program managers to align on case management strategies and facilitate effective communication across teams. Additionally, I oversee team reporting, including productivity tracking and goal-setting, while identifying opportunities to enhance operational efficiency.
I am dedicated to driving continuous improvement and building a high-performing team to handle complex regulatory challenges effectively.

Regulatory Complaints ManagementProcess OptimizationProductivity TrackingCross-team CollaborationRisk ManagementProject Management

Amazon

Investigations Specialist

Nov 2020 – Nov 2023 · 3 yrs · Bangalore Urban, Karnataka, India

As an Investigation Specialist, I have honed my skills in conducting thorough investigations to detect and prevent fraudulent activities. I have a keen eye for detail and the ability to analyze complex data sets to uncover potential risks and patterns of suspicious behavior. Through collaboration with cross-functional teams, I have developed effective strategies to minimize transactional fraud and protect company assets.
My role extended beyond conducting thorough investigations to detect and prevent fraudulent activities. I also took on the responsibilities of a project manager, utilizing my honed skills to coordinate with cross-functional teams in implementing effective strategies to minimize transactional fraud and protect company assets.
Another crucial aspect of my role as an investigation specialist was risk assessment and mitigation. I applied this skill to project management by proactively identifying potential risks and developing mitigation strategies. By anticipating and addressing risks early on, I ensured that projects stayed on track and minimized any potential negative impacts.

Fraud DetectionData AnalysisRisk AssessmentProject ManagementCross-team CollaborationRisk Management