Utkarsh Garg

Head of Growth

Bengaluru, Karnataka, India9 yrs 5 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Led growth initiatives at Jar, impacting financial habits.
Revamped pricing strategies at Flipkart, boosting margins.
Spearheaded user retention strategies across multiple companies.

Stackforce AI infers this person is a Fintech growth leader with a strong focus on user retention and revenue optimization.

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Skills

Core Skills

Product StrategyRevenue & Profit Growth

Other Skills

Business PlanningBusiness StrategyCritical ThinkingData AnalyticsLeadershipProblem SolvingTeam Building

About

Growth doesn’t happen by accident. It happens when product, data, intuition, and relentless execution come together. Over the past 8+ years, I’ve been fortunate to lead growth, retention, and revenue initiatives across some of India’s most dynamic consumer companies — from Ola to Flipkart, Bounce, and now at Jar, where we’re building financial habits for Bharat, starting with something everyone trusts: gold. At Jar, I’ve had the opportunity to: Build and lead the growth function end-to-end — product, lifecycle, monetization, retention Drive user-first experiments rooted in behavior, not just metrics Build systems that don’t just acquire users, but keep them Create a culture where no-degrowth is the only acceptable baseline My approach blends deep data instinct with consumer empathy — especially for users who’ve never invested digitally before. If you're building in fintech, consumer products, or solving for Bharat with a trust-first mindset, I’d love to exchange notes. Always up for jamming on growth loops, retention stories, or how to build habits that actually stick. Let’s connect.

Experience

Jar

2 roles

VP Growth- Product & Business

Promoted

Jun 2025 – Present · 9 mos · Bengaluru, Karnataka, India

Problem SolvingCritical ThinkingTeam BuildingRevenue & Profit GrowthProduct Strategy

Head of Growth- Product & Business

Feb 2022 – Jun 2025 · 3 yrs 4 mos · Bengaluru, Karnataka, India

Problem SolvingCritical ThinkingTeam BuildingRevenue & Profit GrowthProduct Strategy

Flipkart

Senior Manager

Dec 2020 – Feb 2022 · 1 yr 2 mos · Bengaluru, Karnataka, India · On-site

Revamped pricing strategy, increasing portfolio margin from 4-5% to 9.4% through innovative product categorization.
Developed a Pricing Index to monitor competitiveness across five cities, enhancing market responsiveness.
Reduced liquidation inventory loss from 25% to 10%, achieving monthly savings of approximately ₹1.5 Cr.
Improved top-line orders by 10% month-over-month through strategic marketing initiatives and optimized product offerings.

Problem SolvingCritical ThinkingRevenue & Profit GrowthProduct Strategy

Bounce

2 roles

Senior Manager

Promoted

Apr 2020 – Dec 2020 · 8 mos · On-site

Spearheaded pricing optimization initiatives, resulting in a 23% increase in revenue per kilometer.
Designed and executed experiments analyzing supply-demand variances across Bangalore.
Achieved a cost management target of INR 0.6/km CM3 while reducing burn rates from 15% to 6%.

Problem SolvingCritical ThinkingTeam BuildingRevenue & Profit GrowthProduct Strategy

Manager- Revenue & Growth

Jun 2019 – Mar 2020 · 9 mos · On-site

Spearheaded initiatives to enhance ride volume and GMV for Bounce in Bangalore, achieving a 3x increase in daily rides & 4.5x in GMV by optimising the pricing rules
Optimized demand-supply dynamics, resulting in a 36% improvement in bike searches within 300m, basically the good searches which optimizes the conversions
Implemented personalized offerings that boosted week-over-week retention by 14%.

Problem SolvingCritical ThinkingTeam BuildingRevenue & Profit GrowthProduct Strategy

Ola (ani technologies pvt. ltd)

3 roles

Program Manager

Promoted

Apr 2018 – Jun 2019 · 1 yr 2 mos · On-site

Spearheaded the design and implementation of customer surveys to enhance the Net Promoter Score (NPS) across multiple markets.
Collaborated with cross-functional teams to identify and address customer pain points, improving overall customer experience.
Achieved annual savings of INR 30 Cr. by optimizing Car Acquisition Costs through policy revamps and forecasting models.

Problem SolvingCritical ThinkingProduct Strategy

Associate Program Manager

Apr 2017 – Mar 2018 · 11 mos · On-site

Revamped the investigation process for SRT cases, achieving a 90% SLA compliance rate.
Developed an escalation matrix and ticket closure guidelines to streamline operations.
Implemented a training program for ~40K drivers, resulting in a 30% reduction in safety complaints.

Problem SolvingCritical Thinking

Management Trainee

Jul 2016 – Mar 2017 · 8 mos · On-site

Achieved a 30% reduction in customer complaints by enhancing the Driver Performance Engine.
Developed automated dashboards to monitor complaint percentages based on partner actions.
Utilized CRM, DRM, and Microstrategy tools to analyze key business metrics.
Gained hands-on experience with SQL for data extraction from Qubole and MySQL databases.

Problem SolvingCritical Thinking

Indian institute of management, bangalore

Data Analyst

May 2014 – Jul 2014 · 2 mos · Bengaluru Area, India

Worked with Association of Democratic Reforms (ADR) under the guidance of Prof. Trilochan Sastry at IIM Bangalore.
Analysed various complex information in various reports of Associaton of Democratic Reforms (ADR) which includes financial and criminal background of candidates and presented it in the form of tables, charts and graphs using MS Excel.

Critical Thinking

Indian institute of management, ahmedabad

Research Analyst

May 2013 – Jul 2013 · 2 mos · Ahmedabad Area, India

Worked in Ravi J Matthai Centre For Educational Innovation (RJMCEI) under the guidance of Prof. Rajeev Sharma at IIM Ahmedabad.
Succesfully achieved the objective of this exercise which was to facilitate teaching and learning process at a school known as 'Hunar Ghar', located in a village in Sirohi district of Rajasthan.

Critical Thinking