Sep 2024 – Present · 1 yr 8 mos

Jun 2024 – Present · 1 yr 11 mos · Remote

• 1. Worked on a project to double Country Delight's Revenue from INR 1200 crore to 2400 crore in 1 year. Earned the moniker "Money Guy" & "Dark Pattern" for my ability to find ways to monetise features & spot dark patterns.
• 2. Our team came runners-up & we presented our solution to over 1400+ people across the country.

Dec 2023 – Jan 2025 · 1 yr 1 mo · On-site

• Revenue Operations, Finance & Compliance:
• 1. Cost Reduction: Reduced annual variable costs by 4.7% by reconciling financial statements, led to a saving of INR 28.2 lakhs.
• 2. R&D Capitalisation: Capitalised ~$100,000 by reallocating expenses.
• 3. Revenue Collection: Drove an 80% improved bill recollection rates in accounts receivable.
• 4. Tax Optimisation: Decreased annual tax liability from 25 lakhs to 6 lakhs by addressing tax leaks.
• 5. Investor Relations: Point of contact for all investor relations, business updates and compliance, ensuring full regulatory adherence.
• Sales, Customer Success & Marketing
• 1. List & CRM Management: Increased qualification rates by 20% by optimising SDR lists and streamlining CRM workflows.
• 2. Lead Qualification & Demos: Generated $400 MRR by conducted 40+ demos and closed 3 small-ticket deals.
• 3. Product Marketing: Generated 3-4 qualified MQL's/month by authoring 20+ blogs, 8+ case studies, and 2 e-books.
• 4. Client Usage Analysis: Reduced churn of 3 accounts by monitoring usage and doing monthly catchups with the clients.
• Talent & Culture:
• 1. Hiring Success: Met the annual hiring target in 6 months, closing 7 (director, founding team) roles from a pool of 800+ candidates, with
• 2. Time-to-Hire Reduction: Improved hiring time from 5 months to 2 months while maintaining an offer-to-joining ratio of 85+%.
• 3. Culture: Improved team NPS & maintained 0 resignations over 1.7 years by organizing events (karaoke, game nights, painting sundowners) to boost cross-team collaboration and morale.

Apr 2023 – Dec 2023 · 8 mos · On-site

May 2021 – Apr 2023 · 1 yr 11 mos

• 1. Cost Reduction: Saved ~45%(approx 30 lakhs) by renegotiating annual SaaS agreements.
• 2. Tech Hiring: Closed 30+ tech positions for clients like Swiggy, Dunzo, PhonePe, Paytm, Cult etc

May 2020 – May 2021 · 1 yr

• 1. Business Hiring: Closed 20+ business positions in verticals like TA, HR, Marketing, and Sales.
• 2. Coaching: Coached my team of 7 to achieve quarterly targets.
• 3. Team Building: Initiated team building exercises company wide, which lead to more collaboration across teams

Jan 2020 – Apr 2020 · 3 mos

• Learning the ropes of recruiting

Jul 2018 – Dec 2019 · 1 yr 5 mos

• 1. Sales: Got INR 15+ Crore ($2.2 Million) in throughput by managing and consulting on the campaigns setup.
• 2. Process Optimisation: Saved 15% time by streamlining the campaign review process.

Jan 2018 – Jul 2018 · 6 mos

• 1. Fraud Monitoring: Improved our chargeback win rate by 70% by building models to flag and review international fraudulent payments.
• 2. Email Marketing: Got in additional revenue of INR 4+ Crore($570K) by reactivating dormant users.
• 3. Process Optimisation: Increased donations by 15% by fostering trust of donors by sharing frequent updates on a campaign level.
• 4. User Experience: Reduced TAT for customer queries from 1 hour to 15 minutes by streamlining the process and automating FAQ responses.

May 2017 – Jan 2018 · 8 mos

• Learnt about fundraising
• Helped build and optimise models to preempt international fraudulent payments