Jan 2020 – Apr 2021 · 1 yr 3 mos · San Francisco, California, United States

• Developer platform PM leading all 3 - Web, iOS & Android developer productivity.
• Expanded role from web platform PM to iOS, Android developer productivity.
• Reducing build times through Gradle migration on mobile and Bazel adoption for web.
• Launching unified testing tool across the developer platform team.
• During Covid layoffs and lack of resources, founded and led the “Heroes” program, loaned engineers from product teams to complete 20+ infra projects (e.g., build pipeline rewrites, framework deprecations) that eliminated long-standing technical debt.
• Built developer experience metrics, dashboards, and conducted surveys that shaped Airbnb's infrastructure productivity strategy.

Jan 2020 – Jan 2021 · 1 yr · San Francisco, California, United States

• Select startup advising; Notable investments Turing, People.ai, Salesken.ai, SecurityPAl, Swimply etc

Jan 2020 – Jan 2020 · 0 mo

• Where founders go before launching - https://www.beondeck.com/

Jun 2018 – Jan 2020 · 1 yr 7 mos · Seattle, Washington, United States

• 𝐈𝐏𝐯6, 𝐃𝐨𝐃 𝐜𝐨𝐧𝐧𝐞𝐜𝐭𝐢𝐯𝐢𝐭𝐲, 𝐔𝐗
• PM lead for launching IPv6 on OCI which unblocked multi-million dollar contracts from DoD & Federal government customers.
• When the DoD requirements for IPv6 were ambiguous, performed extensive competitive analysis to drive minimum IPv6 feature set and strongly advocated for a usable IPv6 product.
• Drove IPv6 launch across OCI, partnering with VCN, networking, compute, load balancer, DNS, and DBaaS teams to meet tight DoD deadlines.
• 𝐈𝐦𝐩𝐫𝐨𝐯𝐢𝐧𝐠 𝐍𝐞𝐭𝐰𝐨𝐫𝐤 𝐔𝐬𝐚𝐛𝐢𝐥𝐢𝐭𝐲 / 𝐔𝐗
• After analyzing customer support ticket patterns, I identified a failed customer onboarding experience.
• Partnered with design, development and user research teams
• Created the first usability roadmap to focus efforts on improving UX for VCN and gateways.
• Conceptualized, evangelized & generated support from different teams to invest in and launched the "Networking Quickstart" wizard
• Wizard reduced customer steps from 35+ to 5, and from launching 10+ windows to just 1. Still in use.
• It increased the adoption of NAT gateway and Service Gateway, and increased the traffic towards Oracle Services which were the goals of the project
• 𝐃𝐨𝐃 (𝐃𝐞𝐩𝐭 𝐨𝐟 𝐃𝐞𝐟𝐞𝐧𝐬𝐞) 𝐂𝐨𝐧𝐧𝐞𝐜𝐭𝐢𝐯𝐢𝐭𝐲
• As PM Lead met DoD IL4/IL5 connectivity requirements for OCI DoD regions by proving minimal FastConnect changes sufficed; eliminated planned work across VCN, DNS, and Load Balancer.
• Brought in the right stakeholders to provide clarity to the ambiguous requirements from DoD's CCPG and SRG docs.
• Propagated the DoD requirements to VCN, Connectivity, DNS, LBaaS and DBaaS PM & engineering teams.
• 𝐆𝐞𝐧𝐞𝐫𝐚𝐥
• 𝐕𝐂𝐍, 𝐈𝐏 & 𝐆𝐚𝐭𝐞𝐰𝐚𝐲𝐬
• Involved with several initiatives by triaging & prioritizing customer pain points, performing customer interviews, gathering feedback, creating succinct documentation to drive decisions, drive consensus, creating terraforms and coordinating to ensure the success of the project.

Jul 2016 – Jun 2018 · 1 yr 11 mos

• San Francisco Bay Area
• ★ 2015-2016: Conceptualized and pitched for Riverbed to enter the Mobile Service Provider Optimization space by enhancing Riverbed’s WAN Optimization product - SteelHead.
• ★ Won SharkTank at Riverbed among 26 other pitches.
• ★ Demoed our project internally and at Mobile World Congress 2016, Barcelona.
• ★ Worked with a team of 3 talented engineers and built a PoC to showcase our solution to Service Provider customers.
• ★ Proposal captured current market trends, competition, risks, opportunities, 3 GTM strategies and pricing model based on a mix of Willingness to Pay (WTP) and Cost plus pricing.
• ★ Actively engaged the Riverbed Service Provider Sales teams across the globe to find interested ISP customers, while still being an engineer.
• ★ Excellent executive presentation and communication skills helped drive the project and generate interest across the board in Engineering, Product Management, Sales, CTO Office, GM, CXOs and Marketing teams.

Mar 2014 – Jun 2018 · 4 yrs 3 mos

• 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 (𝐏𝐚𝐫𝐭-𝐭𝐢𝐦𝐞)
• Being mentored by the VP of Products, worked on improving Riverbed's security infrastructure.
• Security project was only specific to SteelHead product line, convinced the team that the project needs to be expanded to include SD-WAN, SteelFusion and SteelCentral product lines as well.
• Actively engaged with engineering, PM, manufacturing, IT, security and support teams to come up with PRD to strengthen Riverbed's platform/portal security and PKI infrastructure.
• Prioritized the security requirements from various PM and Engineering teams into a single prioritized list.
• 𝐒𝐃-𝐖𝐀𝐍 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐏𝐨𝐢𝐧𝐭 𝐨𝐟 𝐂𝐨𝐧𝐭𝐚𝐜𝐭
• Engineering point of contact for all SD-WAN Datacenter customer engagements at Riverbed.
• Assisting global customers in SD-WAN Datacenter design, deployments, escalations and Proof-of-Concepts (PoC).
• Took initiative to produce SD-WAN troubleshooting documents which assisted Professional Services and Support teams in debugging customer issues, which reduced engineering escalations.
• Engineering point of contact for all SD-WAN Datacenter customer engagements at Riverbed. • Assisting global customers in SD-WAN Datacenter design, deployments, escalations and Proof-of-Concepts (PoC). • Took initiative to produce SD-WAN troubleshooting documents which assisted Professional Services and Support teams in debugging customer issues, which reduced engineering escalations.
• 𝐄𝐧𝐠𝐢𝐧𝐞𝐞𝐫
• Automation and manual testing of Riverbed's SD-WAN solution on Openstack.
• Assisting internal teams by creating multiple Mirantis OpenStack Heat templates.
• Developing BGP visibility features on the SteelConnect Manager which is the web GUI to deploy and manage Riverbed's SD-WAN network.
• Manual and performance testing of various features on Interceptor product which acts as a load balancer for the Wan Optimization product - Steelheads deployed in Data Centers.

Jul 2009 – Jun 2012 · 2 yrs 11 mos

• Mobile network protocol testing on Cisco ASR-5000 with specialization in diameter interfaces for credit control, offline and online accounting, authentication, authorization, & policy control (QOS).
• Was one of the highest bug reporters in the team with nearly 600 bugs in 3 years. This ensured highest quality of product with less/no customer bugs reported.
• Automated over 200 test cases in the team even though there was a dedicated automation team.
• Delivered high quality product by going beyond my job responsibility of feature testing and took initiative in performing longevity, redundancy tests, stress tests and regression tests by simulating end-to-end customer mobile networks in our labs.
• Found complex bugs due to the above initiative, these bugs were usually caught only by Solutions/Longevity QA teams. This reduced the time to reproduce and analyze a bug by 85%.