Salil Saxena

Product Manager

Bengaluru, Karnataka, India12 yrs 2 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in building digital health products.
Strong background in product management and consulting.
Proven track record in driving growth and customer retention.

Stackforce AI infers this person is a Product Manager with expertise in Healthcare and digital health solutions.

Contact

Skills

Core Skills

Product ManagementUser Experience (ux)Stakeholder ManagementUi/uxBusiness DevelopmentHealthcareManagement ConsultingMarket ResearchProblem Solving

Other Skills

Account ManagementAnalysisAnalyticsBusiness AnalysisBusiness StrategyCommunicationCross-functional Team LeadershipData AnalysisGo-to-Market StrategyLeadershipMarketing StrategyMicrosoft ExcelOnline RetailProgram ManagementProject Management

About

As a Senior Product Manager at Acko, I build and scale digital experiences that drive growth and retention for our Group Health Insurance business. My work spans two key areas — creating intuitive web journeys that attract and convert prospective customers, and designing seamless post-onboarding experiences that empower HR teams to manage their group health policies effortlessly. Previously, I contributed to Acko’s Central Platforms team, launching products that improved customer experience and optimized contact center and field operations. Before transitioning into product management, I worked across sales, partnerships, and consulting in the healthcare and technology sectors, which strengthened my problem-solving, stakeholder management, and analytical capabilities. I hold an MBA from the Indian School of Business, specializing in Marketing and Healthcare Management. Having lived and worked across Latin America and Africa, I’m deeply curious about exploring new countries and cultures.

Experience

Acko

4 roles

Senior Product Manager

Promoted

Oct 2025 – Present · 5 mos · Bengaluru, Karnataka, India

Building enterprise products for our Group Health Insurance business to drive growth and retention

Product ManagementCross-functional Team LeadershipGo-to-Market StrategyUser Experience (UX)Voice of the Customer

Product Manager II- Acko for Business

May 2025 – Oct 2025 · 5 mos · Bengaluru, Karnataka, India

Transitioned from the Central Platforms team to the Enterprise product team

Product Manager II- Central Platforms

Nov 2023 – Apr 2025 · 1 yr 5 mos · Bengaluru, Karnataka, India

Got deeper into solving for better field services management in Insurance. Launched a comprehensive platform with multiple apps to onboard and execute insurance field operations tasks such as Preinspections, Surveys, Vehicle Pickup and Drop, and Roadside Assistance.

Product ManagementLeadershipStakeholder ManagementUI/UXStrategyAnalytics

Product Manager- Central Platforms

Aug 2022 – Oct 2023 · 1 yr 2 mos · Bengaluru, Karnataka, India

Worked as a product lead for Central Opstech Pod which included customer experience products and platforms like IVR, CRM, chat, and financial reporting platforms.
Launched and enhanced products such as:
Acko's Smart IVR- a customer context aware dynamic IVR- which improves IVR experience for customers and reduces call transfers
CX360 2.0- an important upgrade to our CRM to better assist our CX agents solve customer problems
Financial Reporting Platform enhancements to ensure 100% accurate reporting for key business verticals

Medikabazaar

Product Lead

Oct 2020 – Aug 2022 · 1 yr 10 mos · Mumbai, Maharashtra, India

Led the zero-to-one journey for the B2B biomedical service aggregation Product. Responsible for the Product Vision and Development of the Customer App and Partner App and go-live with multiple Customers and two key Medical Device OEMs.

Iks health

Product Manager

May 2019 – Oct 2020 · 1 yr 5 mos · Mumbai Area, India

Analytics and efficiency for the RCM (Revenue Cycle Management) Business

Wellthy therapeutics

Business Development Associate

Mar 2017 – Apr 2018 · 1 yr 1 mo · Mumbai Area, India · On-site

Wellthy was an early stage startup in 2017 and I was the first business development person hired by the founders. It was a leap of faith for the founders and me both, and it was a very different experience from McKinsey. The role required a lot more hustle as we were pitching regularly to multiple prospective B2B customers, and I also had to learn about healthcare management and diabetes management very rapidly. Here are a few highlights from my time there:
Partnered with a leading Indian Health Insurance Company to run a 16-week diabetes management program on the Wellthy Diabetes App, achieving significant average HbA1c reduction across the participant pool
Secured funding by crafting pitches for Swiss Re’s and Merck’s global health accelerator programs, and attended Merck’s digital health program in Nairobi, Kenya

Business DevelopmentBusiness StrategyHealthcaredigital healthProgram ManagementAccount Management

Mckinsey & company

2 roles

Research Analyst

Jan 2014 – Nov 2016 · 2 yrs 10 mos

McKinsey was my first job out of undergrad and it was an excellent place to start my career. I worked with some amazing folks around the world, learned about structured problem solving and learned how to communicate clearly and effectively. I also made some mistakes which were great learning lessons for my career that I carry to this day. Here are some of the highlights of my role in McKinsey:
Achieved top 1% performance rating, earning promotion and a two-year international transfer to Costa Rica from 2014 to the end of 2016.
Managed iConsumer- McKinsey’s proprietary consumer research on evolving digital consumer behaviours of 30,000+ consumers across key markets (US, Europe, and Brazil)
Helped the firm secure multiple consulting contracts through iConsumer- highlights being a contract with a leading US telco provider and another contract with a global consumer tech giant

Problem SolvingCommunicationMarket ResearchManagement Consulting