Aug 2018 – Jul 2021 · 2 yrs 11 mos · Bangalore Urban, Karnataka, India

• Successful planning and execution of the business.
• Understanding and tracking business metrics to hack growth strategy.
• Understanding customer needs and implementing the right practices to shape business growth.

Aug 2018 – Jan 2021 · 2 yrs 5 mos · Bengaluru, Karnataka, India

• (Sister Company of Cleanlabel)
• Maintained excellent relationships and rapport with existing clients to understand and analyse their business training needs probing into their requirements.
• Cross-sell and negotiate new business needs.

Dec 2017 – Aug 2018 · 8 mos · Bengaluru, Karnataka, India

• Primary Role - Planning and Execution of Hackathon
• Building the Technical Community Reach out, on-boarding, building and maintaining relationships with Organisers.

Apr 2015 – Aug 2017 · 2 yrs 4 mos · Bengaluru, Karnataka, India

• Achieved excellence in Customer Relationship Management and startup community building.
• Promoted from Community Manager to Operations Manager in a year.
• Successfully led a team and oversaw all Bhive Centre operations, community management and handled projects for upcoming new centres.

Nov 2013 – Jan 2014 · 2 mos · Bangalore

• Scout for unknown and unseen locations across India.
• Location analysis - pinning unexplored location co-ordinates, photographs and videos for adventure travellers who come to the website to explore new places.
• Itinerary design - Mapping different modes of transportation, stay, cuisines etc.
• Content - Understanding the demographics and making the content available for website users who want to explore different regions.

Feb 2011 – Jan 2013 · 1 yr 11 mos · Greater Bengaluru Area

• Non-Technical customer support for clients of different Temenos Banking Products.
• Being the first point of contact to the clients, handling client mails and raising new issues and addressing follow-ups.
• Reporting to the technical advisors in the UK and assisting them to handle client data
• Periodically generating client reports and internal reports

Aug 2009 – Feb 2011 · 1 yr 6 mos · Bangalore

• Trained to be highly customer-centric and to understand customer needs.
• Responsible for customer experience and end to end sales.