Abhay Johorey

CEO

Gurgaon, Haryana, India36 yrs 11 mos experience
Highly Stable

Key Highlights

  • 35 years of diverse experience in technology consulting.
  • Expert in driving digital transformation in financial services.
  • Proven track record in enhancing operational efficiency.
Stackforce AI infers this person is a seasoned leader in Fintech and Technology Consulting.

Contact

Skills

Core Skills

LeadershipBusiness StrategyDigital TransformationTechnology StrategyCustomer Relationship ManagementBusiness TransformationOperations ManagementChange ManagementBusiness Development

Other Skills

Asset ManagementBPOBankingBusiness AnalysisCRMClient EngagementCustomer EngagementCustomer Relationship Management (CRM)Customer SatisfactionDigital BankingDigital StrategyEfficiency EnhancementFinancial ManagementGlobal Tech MigrationsIT Outsourcing

About

Abhay, is a Managing Director in Protiviti’s Technology Consulting practice, based in Gurugram. With over 35 years of rich and diverse experience across the services sector, Abhay is a seasoned leader renowned for his ability to foster executive-level partnerships, drive business growth, and provide strategic guidance across complex landscapes. In his new role at Protiviti Member Firm for India, Abhay is leading the BFSI Markets division, bringing a holistic approach to leadership, client engagement, financial management, and thought leadership. His deep understanding of the financial services sector will be invaluable as he steers clients through evolving industry dynamics and helps unlock new avenues for growth. Abhay has held pivotal leadership roles across leading organizations, driving innovation, digital transformation, and operational excellence. At ICICI Bank, he led technology architecture and strategic programs, enhancing efficiency. At IDFC Bank, he improved customer satisfaction through omni-channel experiences. As CEO of Airtel Online, he shaped Airtel’s digital-first strategy, while at Aviva Life, he oversaw technology, change management, and quality functions as COO. At Citigroup, he managed global tech migrations and business development, ensuring smooth transitions and alignment. Abhay’s career reflects a consistent track record of steering complex transformations and delivering impactful results. Abhay’s academic credentials include a degree from IIT Roorkee and an MBA from IIM Calcutta, reflecting his commitment to excellence and lifelong learning. Beyond his professional achievements, he is an avid artist and creative enthusiast, with passions ranging from cartooning and photography to graphic design, western classical music, and art history.

Experience

Protiviti india member firm

Managing Director

Jan 2025Present · 1 yr 2 mos · Gurugram, Haryana, India

LeadershipClient EngagementFinancial ManagementThought LeadershipBusiness Strategy

Icici bank

Digital Strategy

Nov 2019Jan 2025 · 5 yrs 2 mos

Technology ArchitectureStrategic ProgramsEfficiency EnhancementDigital TransformationTechnology Strategy

Adobe

Head , Strategic Initiatives

Sep 2018Oct 2019 · 1 yr 1 mo

Idfc bank

Head Digital , Consumer Bank

Sep 2014Jul 2018 · 3 yrs 10 mos · Mumbai Area, India

Digital BankingCustomer SatisfactionOmni-channel ExperiencesCustomer Relationship ManagementBusiness Transformation

Airtel

2 roles

Head , airtel Online

Aug 2011Sep 2014 · 3 yrs 1 mo

Digital StrategyCustomer EngagementDigital TransformationBusiness Strategy

Chief Service Officer , Mobile Services , India , Sri Lanka & Bangladesh

Oct 2010Jul 2011 · 9 mos

Technology ManagementChange ManagementQuality FunctionsOperations Management

Aviva asia limited (asia pacific regional office)

2 roles

Director , Operations & Change Management

Promoted

Apr 2010Oct 2010 · 6 mos

Global Tech MigrationsBusiness DevelopmentTechnology Strategy

Chief Operating Officer

Oct 2005Mar 2010 · 4 yrs 5 mos

Operations ManagementChange Management

Citigroup global services

2 roles

Vice President,Business Development

Jan 2003Jan 2005 · 2 yrs

Vice President

Jan 1990Jan 2005 · 15 yrs

Business Development

Tata motors

Graduate Trainee

Aug 1986Jun 1988 · 1 yr 10 mos

Education

Indian Institute of Management, Calcutta

Jan 1988Jan 1990

Indian Institute of Technology, Roorkee

B.E. — Mechnical Engineering

Jan 1982Jan 1986

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