Jul 2008 – Jul 2011 · 3 yrs

• Established in 1996, Welcome Real-time is recognized as the global loyalty solutions provider for retail banks. Since 2010, Welcome's portfolio has expanded to serve loyalty needs of banks enterprise-wide, as well as extending its loyalty services to retailers and other organizations worldwide.
• Welcome's XLS solution has a track record of industry awards and is a testament of our dedication to our customers, enabling them to gain the most benefits not only out of our solution and service, but also out of their own customers. Through proven XLS solution, Welcome helps organisations run real-time loyalty and marketing programmes that drive a change in the behaviour of their customers, ultimately driving long-term growth and profitability.
• We innovate the business processes that lie at the core of payment card and merchant card loyalty programs, ensuring that our customers have the competitive edge they need in an increasingly challenging environment of payment card business
• 1. Managed entire Technology Teams, Product Development, Services and Support Operations globally
• 2. Responsible for delivering Professional Services, Software Product Release and Innovation
• 3. Managed / Executed Outsourcing strategy

Dec 2006 – Jul 2008 · 1 yr 7 mos

• Product Management.
• Product Roadmap definition, Product Roadmap management.
• Product requirements definitions and release planning.
• Setting up Product Management team and process

Aug 2003 – Jan 2007 · 3 yrs 5 mos

• Setting up quality, process and validation activities and team.
• Team building and management.
• Heading Quality improvement within organization.
• Driving change within company.
• Formulation of Quality policies, process definition, process training and assisting process implementation.
• CMMI Appraisal