Aug 2024 – Present · 1 yr 7 mos · New Delhi, Delhi, India · Hybrid

• At XportKonnect, we are driven by a passion to see businesses reach their full potential on the global stage. Our accelerator program isn’t just a stepping stone—it’s a catalyst for transformation, designed for those who dare to dream big and go beyond borders.
• We provide businesses with the critical tools, insights, and strategies needed to navigate the complexities of cross-border commerce. Through our dynamic workshops, strategic sessions, and personalized mentorship, participants learn to conquer market entry, understand consumer behavior, and excel in retail, marketing, logistics, and more.
• But it’s more than just business—it’s about turning aspirations into achievements, building connections that span continents, and creating a future where your business doesn’t just grow—it thrives.

Jun 2024 – Present · 1 yr 9 mos · New Delhi, Delhi, India · On-site

• XportCircle is an initiative under not-for-profit organization in India aiding businesses to grow exports by offering a supportive ecosystem. The community has been formed by couple of industry experts with a single mission to make this one of the largest exports community in the country.
• Why Us:
• XportCircle empowers Indian businesses for global success by bridging knowledge gaps, offering support, and fostering collaboration. This drives significant export growth, benefiting the economy and all sectors involved.
• Vision:
• XportCircle aims to position India as a global export leader by focusing on several key initiatives. We share vital insights on international trade, provide training to enhance export capabilities, foster collaboration among industry professionals, advocate for export-friendly policies, and support businesses in accessing new markets through research and connections. Through these efforts, we empower Indian businesses to thrive in the global marketplace.

Mar 2024 – Feb 2025 · 11 mos

Sep 2022 – Feb 2024 · 1 yr 5 mos

May 2021 – Aug 2022 · 1 yr 3 mos · India

Oct 2019 – Apr 2024 · 4 yrs 6 mos · New Delhi, Delhi, India

• D2C Insider is the leading community of 8000+ digitally native brands founders and ecosystem enablers/investors

Apr 2018 – May 2020 · 2 yrs 1 mo · New Delhi Area, India

• Established Comprehensive Partnership Strategy, Defined Goals, and created an ecosystem keeping Own strengths and competition in mind.
• Created Business/Technical Requirement Documents and Company decks for the sales team to share with the prospects.
• Understanding client’s business requirements and helping the Sales team with closures.
• Build and Lead Partnership Ecosystem.
• Help in doing the research for International Market, competition, etc., and help the Sales team to start selling in different markets.
• Build International Partners with channel integration for partners and clients both.
• Research different verticals both on the competition front and features front and helped the product team to update them in order to serve new categories such as FMCG, Health & Beauty, etc.

Apr 2017 – Nov 2017 · 7 mos · Delhi

• Managed Cross Border Trade for eBay India responsible for business strategy, top lines, revenues, policy compliance, user experience, partnerships & operations by heading a Sales team of 8.
• Strategic management of Indian Supply Global Demands vs Global Supply Global Demand.
• Building large networks & relationships with Traders, Exporters & Government associations including reliable logistics tie-ups.
• Analyzing data to plan sub-category level priority in terms of the listing quality, curated inventory, promotions, and discounts and maintaining the safe trading platform.
• Ensuring the right product selection with appropriate pricing and customer appeal.
• Uncover market opportunities and address business issues through product selection.
• Identifying business gaps and executing plans to fill the same.
• In-depth category understanding and identifying areas of improvement to grow business.
• Enhancing the new categories and sites to reduce the seller concentration on one site or category.
• Signing off Joint business plans with strategic sellers with mutual benefits.
• Grooming team on essential skills to ensure the best assistance to the seller for business growth and up the skilling team's interpersonal skills as well.

Feb 2016 – Oct 2016 · 8 mos · New Delhi Area, India

• Part of the Core Team - responsible for developing Business Strategy for Enterprise clients
• Developed the end-to-end Operation Process for the post-Sales Implementation
• Responsible to understand the business requirements at the time of Sales and provide the solution which can implement with the platform
• Management of eCommerce projects of international customers and key accounts
• Managed the deployment of the new process, which resulted in improved efficiency and overall output rate, and service revenue
• Developed the training, support, and marketing artefacts
• Developed and implemented the end-to-end business process for the account implementation journey post sales
• Managed a team of over 30 professionals including key account managers and design teams

Mar 2013 – Dec 2015 · 2 yrs 9 mos · Delhi, India

• Part of the 3-member core team that achieved 10X growth of the company in revenue and number of clients & made operations break even in 1 year.
• Corporate development including engagements with large strategic partners.
• Managing the new business and retaining the existing accounts.
• Established & managed the strong relationships with brands and retailers.
• Provided business solutions that help in reducing operational pains to retailers.
• Represented the company as a thought leader in e-commerce solutions.
• Part of the core team focusing on custom development for marketplace technology, new feature development, usability, etc. Also improving the scalability, security & reliability of the custom technology basis business requirements.
• Business model & product marketing strategy for Enterprises (B2B & B2C both), International markets etc.
• Recruitment of top performers in the company; accounting MIS, break-even planning, ongoing business review including financial, operational & technology reviews.

Nov 2012 – Feb 2013 · 3 mos · Gurgaon, India

• Managing the entire portal along with the new developments as per the requirements.
• Interacting with the Merchandiser department and planning on what needs to come on the portal
• Managing the marketing and promotions offers for the store.
• Taking the initiative of informing the current scenario of Online Sales in different departments.
• Handling the Customer Support Department partially.

Jan 2010 – Sep 2012 · 2 yrs 8 mos

• Handling the critical clients of the company, understanding the proper requirements, and executing them to the different departments.
• Interacting with Retailers from all sectors such as Jewellery, Electronics, apparel, etc.
• Understanding the business requirements from different sectors and maintaining the same in their Online Store.
• Taking the initiative of informing the current scenario of Online Sales in different departments.
• Interacting with the clients and emphasis them to take calls for action in order to increase the sale on their Online Store.

Aug 2009 – Dec 2009 · 4 mos

Jul 2008 – Nov 2009 · 1 yr 4 mos

• UI Designing for clients using Adobe Illustrator, Adobe Indesign, Quark, Adobe Photoshop, Adobe Acrobat, Professional, Flex, Silver light, etc.
• Interacted with different clients related to games, web designing, and e-learning
• Successfully completed the UI design of a PS2 game based on the Hindu Mythology character “Hanuman: Boy Warrior” launched by Sony in India

Sep 2006 – Jul 2008 · 1 yr 10 mos

• Graphic Designing for clients using Adobe Illustrator, Adobe Indesign, Quark, Adobe Photoshop, Adobe Acrobat, Professional, etc.
• Interacted & handled major clients like McGraw Hill, Holt, Harcourt, Glencoe, Saxon, Houghton Mifflin, Oxford University, etc.
• Successfully completed the projects of McGraw Hill as a Project Leader.
• Undergone direct training in Canada with Pronk & Associates and other clients like McGraw Hill, etc.