May 2021 – Apr 2022 · 11 mos

• Defined product mission to help startups scale exponentially by solving needle moving complex problems via scalable products. Took a couple of pre-PMF tools and built a suite of cohesive products that deeply solve organisational alignment and cultural challenges within a company. Impacting over 40K employees across 300+ companies (including 15 unicorns) while growing QRR 4 times.
• Launched “Startups Employee Love” initiative to helps startups diagnose the problems plaguing their culture. 150+ companies are participating and benchmarking their eNPS scores across the Indian startup ecosystem.

Sep 2016 – Mar 2021 · 4 yrs 6 mos · Bengaluru Area, India

• I lead the Product team of ~20 including product managers, designers, product marketing and research. Handle the product specs, design, roadmap, marketing, launches and scaling of the products.
• Grew Locus from 13 clients to 82 enterprises and 10m in revenue. Built the following 4 market disruptive products from scratch out of which Dispatcher and MotionTrack alone generate over 7m USD per year from clients across 10+ countries.
• Dispatcher: AI driven last-mile logistics optimisation and planning product which works across delivery, pickup and mixed models. Developed like a configurable platform, the product work across eCommerce, FMCG, Services, 3PL and Retail industries. It is also extended to provide long-haul cost driven optimisation to support all legs of movement. And in services sector extended to enable skill and zone-based planning. The product is deeply integrated in 2 of the largest global FMCG companies and processes millions of orders daily.
• MotionTrack: Task and resource tracking product with a mobile application which provides alerts and insights into field executives behaviour. Real time status, location and delivery proofs are fed from over 20K users of the LOTR mobile app and 13+ GPS providers. It has predictive alerts and a BI dashboard for retrospective analysis
• Intellisort: Built on top of our proprietary Geocoding technologies, this is a modularised zone-based sortation product. Zones and rules can be defined dynamically helping the industry manage capacity over seasonal spikes. Currently used by 5 large 3PL/E-retailers and this has a revenue stream of 2M.
• FieldPro: A permanent journey planning product that generates plans for over a month for an entire fleet. This is used in subscription and recurring visit industries like FMCG sales beat, home services and pathology sectors. One of a kind, this product solves skill and availability-based scheduling problem for Field Executives and Distribution vehicles.

Jan 2016 – Jun 2016 · 5 mos · Bangalore

• I lead the Product team at Freshmenu and improved various facets of the product to increase revenues and customer experience. - Launched the self-developed website and apps of Freshmenu. Implemented product analytics (GA , funnel and user behaviour segmentation) across the products and used it for data-driven decisions. Subsequently, improved SEO and optimised website performance via various projects. This improved the overall conversion rate by 37% (with mobile web conversion increasing by over 60%) in two months.
• Also introduced targeted customer marketing and engagement tools to upset and cross-sell products. Along with this worked with digital marketing team to increase product relevance (hence decrease marketing costs) and introduce customer loyalty and referral programs.
• To improve post-order experience, I introduced a non-intrusive feedback screen in apps and linked it to our customer service team for issues. Internally, we re-engineered the back-end model to automatically generate product, category and kitchen reports. This clubbed it with customer’s rating of the product and service gave us an end-to-end picture of performance on both revenue and likability scale.
• I also negotiated deals with payment providers and introduced a variety of payment options for the users, while bringing the payment failure rate to <5%. With the design team, I also designed information architecture and flows for a new website design, which boasts of world class experience (currently under-development).

Apr 2015 – Oct 2015 · 6 mos · Bengaluru Area, India

• I was one of the first few employees of the company and worked with the founders to build the initial product of Nestaway. I built various parts of the product including Search and tenant/owner dashboards. My biggest contribution was spec'ing, designing and developing the book-keeping, invoicing and payment collection solution for the company. This automated the entire rent-calculation, collection and PnL generation for the nestaway.
• As a side-project I also co-created a content site: bachelortimes.com

Aug 2010 – Mar 2015 · 4 yrs 7 mos · Bengaluru Area, India

• Was a Senior Developer and lead in the Fixed Income, Currency and Commodities Tech
• Project: Regulatory Reporting
• Responsibilities: Lead a team through various projects for Regulatory Reporting of every transaction according to the CFTC (US), ESMA (EU), JFSA (Japan) and ASIC (Australia) guidelines. This included understanding the legal requirements, translating them from a GS trading perspective, designing, developing and deploying solutions for the same. I was also responsible for managing and collaborating product delivery across the various stakeholders and team-members spread over GS offices globally.
• Project: Credit and Muni Technology
• Responsibilities: Build front-office electronic and voice trading systems for Credit and Municipal Bonds and derivative business desks. This included creating desktop GUIs, external electronic trading connectivity, various back-end analytical services, strategic decision engines and trade booking and flow systems.

Nov 2008 – Aug 2010 · 1 yr 9 mos

• Project:
• RBS WorldPay – is the leading payment processing business of RBS, handling online, credit card, Point of Sale and mail order payments across Europe. It supports a variety of Payment Methods securely and quickly.
• Responsibilities:
• Developer for various modules in the RBS Worldpay system including merchant- billing, reporting, payment processing and backoffice enhancements. Also served as third-level support for five months working on every aspect of the system from merchant/acquirer take-on to payment processing and batch and job management. Responsibilities included complete end to end analysis and development of modules.
• Platform: J2EE 5 (Java 5), Linux servers

Apr 2008 – Nov 2008 · 7 mos

• Project:
• Fixed Income Technology and Analytics (FTA) – The Credit division of FTA focuses on developing products for Analytic Research. Was part of a team which develops and supports Analytic toolkit having CDS &amp; Bond tools, Curve Construction tools, Volatility &amp; correlation tools, Relative value and scoring tools, time series plotter, credit metrics and market data analysis tools.
• Responsibilities:
• Developer for Credit Calculators: Bond, Loan, Floater and Hybrid calculators. These contain an editor which loads the securities from database, allows the user(s) to modify/save them; and calculator pages which perform Price/Yield/OAS analysis, Bond implied CDS spread calculation and provide various statistical numbers.
• Responsibilities included complete design and development of these calculators and sustenance for all tools in Analytic toolkit.
• Platform: JEE 5 (Java 5), Weblogic 9.2, Linux servers

Oct 2005 – Apr 2008 · 2 yrs 6 mos

• Project:
• Hewlett-Packard NonStop™ Enterprise Division (HP-NED) is an Offshore development centre, handling development and sustenance of HP NonStop™ Kernel operating system. The HP NonStop™ servers underpin many of the world’s most critical applications including a vast majority of the world’s defence, security, airline and banking services, as well as the zero latency enterprise.
• Responsibilities:
• Developer and Quality-assurance lead for sub-systems like Spooler (interface to printer), TACL (interface to the NonStop Kernel), NetBatch (Job scheduler) and various other CISC tools. The work principally involves enhancing and sustaining various products and releasing product versions after regressive testing.
• Also the developer for NonStop™ RSVP website (an online checklist and system/room reservation tool) which helps in paper-less process streamlining.
• Platform: HP NonStop™ Integrity Servers.