Harsh Agarwal

CEO

Mumbai, Maharashtra, India6 yrs 9 mos experience
Most Likely To Switch

Key Highlights

  • Led successful launch of a $1 billion SaaS product.
  • Achieved 50% increase in user adoption through strategic improvements.
  • Developed innovative solutions for global financial institutions.
Stackforce AI infers this person is a Product Manager with expertise in SaaS and Fintech, driving data-driven product strategies.

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Skills

Core Skills

Product StrategyProduct VisionProduct ManagementGo-to-market StrategySoftware DevelopmentCloud Computing

Other Skills

A/B TestingAgile MethodologiesAmazon Web Services (AWS)Business AnalyticsBusiness RequirementsChange Impact AnalysisCollaborative WorkCritical ThinkingCustomer ExperienceData AnalyticsData ScienceDecision-MakingDesign ThinkingDigital TransformationFeature Prioritization

About

4+ years of product management and development experience in B2B and B2C products and domains like Fintech, Testing Infra, recruitment and Healthtech. Over the last one and a half years as Product Manager, I have delivered numerous successful products at BrowserStack. I co-led the launch of a new Test Management (SaaS product). It involved defining product strategy and roadmap, UX/UI collaboration work, requirement gathering, market analysis, competitor study and driving product delivery by successfully liaising between multiple stakeholders, including analytics, engineering, legal and compliance teams, A/B Testing, GTM strategy, and marketing comms. Additionally, three years of comprehensive experience at Nomura as a Software Engineer. Here, I have developed products for Investment Bankers, National Stock Exchanges and Stock Brokers all around the globe to develop and design ERP solutions for trading needs like report generation, transaction handling, account management, and message queues between the stock exchange and the system. My technical background as a product developer helps me as a product manager while working on eventual design with the engineering team. Interested in organisations that demonstrate a flair for innovation and data-driven products.

Experience

Au small finance bank

Assistant Vice President

Jan 2024Present · 2 yrs 2 mos · Mumbai, Maharashtra, India · On-site

  • Building Digital Acquisition Journey for Current Account, Savings Account and deposits (FD/RD)
Product StrategyProduct Vision

Browserstack

Associate Product Manager

Nov 2022Dec 2023 · 1 yr 1 mo · Mumbai, Maharashtra, India · Remote

  • Owned the product strategy and execution for Test Management, a cutting-edge SaaS product with a market potential of $1 billion.
  • Product Development Leadership: I spearheaded the transition of Test Management from its inception to the alpha stage, catering to internal customers, and ultimately to general availability within a remarkable 7-month timeframe. This rapid progression showcased my ability to drive product development efficiently and effectively.
  • Customer-Centric Approach: I played a pivotal role in the feature delivery lifecycle, from defining customer needs to crafting detailed requirement specifications and prioritizing the product roadmap. This approach ensured that our product remained aligned with market demands and user expectations.
  • Revenue Optimization: Collaborating closely with cross-functional teams, I formulated a tier-based pricing structure based on data-driven insights. This collaborative effort led to an impressive increase in Monthly Recurring Revenue (MRR) by approximately 25%, highlighting my ability to contribute to revenue growth.
  • Data-Driven Decision Making: To gauge product performance, I developed a Metrics Dashboard using Big Query, tracking essential Key Performance Indicators (KPIs) to monitor utilization, feature uptake, and overall product success.
  • User Engagement Enhancement: Through strategic improvements in onboarding and data migration processes, I boosted user adoption by approximately 50%. Additionally, I redesigned the Go-To-Market (GTM) strategy, revamped sales demos, and refined product messaging, resulting in a twofold increase in paid users.
  • Retention and User Satisfaction: I implemented channels for gathering early adopter feedback and feature requests, leading to a remarkable 30% MoM increase in user retention.
  • User Guide and Documentation: Restructuring the user guide and documentation, coupled with improved feature adoption strategies, contributed to a 1.5x increase in Daily Active Users (DAU).
Product Road MappingProduct VisionStrategic PlanningBusiness AnalyticsProduct SpecificationFeature Prioritization+14

Info edge india ltd

Product Manager

Apr 2022Nov 2022 · 7 mos · Noida, Uttar Pradesh, India · On-site

  • During my tenure as the Product Manager at Job Hai, a Blue Collar Hiring Platform, I had the privilege of overseeing the Recruiter product. I am proud to highlight the following accomplishments during my time in this role:
  • User Engagement Growth: I successfully led initiatives to boost user engagement within the Recruiter product, which resulted in a substantial increase from 12,000 to 16,000 Daily Active Users (DAUs). This achievement reflects my ability to identify user needs and develop strategies that drive adoption and retention.
  • Streamlined Onboarding Process: I streamlined the customer onboarding process by implementing improvements in recruiter calling and document verification procedures. This led to a remarkable 20% reduction in the time-to-onboard for new customers, enhancing overall user satisfaction and efficiency.
  • Performance Optimization: I introduced A/B testing methodologies to optimize the performance of key features within the Recruiter product. As a result, we witnessed a significant 15% increase in feature adoption, demonstrating my data-driven approach to product management.
Product ManagementProduct Road MappingGo-to-Market StrategyCustomer ExperienceA/B TestingBusiness Analytics+19

Knokcare

Product Manager

Apr 2021Jun 2021 · 2 mos · Porto, Portugal

  • Worked as a Product Manager (Summer Intern) to devise the Go-to-Market strategy of a Telemedicine App for the Indian Market. Spearheaded collaboration opportunities with business partners, which includes pharmacy and insurance services.
ScrumKey MetricsMicrosoft PowerPointQualitative & Quantitative Research MethodologiesProduct ServiceProduct Management+8

Goonj, iim bangalore

Secretary

Aug 2020Apr 2022 · 1 yr 8 mos · Bengaluru, Karnataka, India · On-site

  • As the head of the Goonj Dramatics Club, I oversaw a group of 32 individuals, coordinated 10 activities, and worked closely with 10 other clubs and committees.
  • I successfully managed major gatherings such as the cultural night at Vista (the biggest business festival in Asia), Eximius (an entrepreneurship summit), and Unmaad (a cultural event), which attracted over total of 1lac attendees and a total budget exceeding ₹100 million.
Microsoft PowerPointStakeholder ManagementMicrosoft ExcelCollaborative WorkLeadership

Nomura research institute financial technologies india pvt. ltd.

Associate Software Engineer

Aug 2017Jun 2020 · 2 yrs 10 mos · Kolkata, West Bengal, India · On-site

  • At Nomura, I developed innovative solutions for Investment Bankers, National Stock Exchanges, and Stock Brokers worldwide.
  • Universal Post-Trade Back-Office Application: I conceived and developed a universal post-trade back-office application tailored specifically for Investment Bankers and Stock Brokers. This groundbreaking solution addressed the unique needs of the financial sector, streamlining operations and enhancing efficiency.
  • Transactional Screens and Real-Time Trading Dashboard: I led the creation of more than 20 transactional screens and a real-time trading dashboard, effectively managing a daily transaction volume exceeding 5 million. This intuitive interface empowered users with instant access to critical data.
  • Deployment Efficiency and Reduced SLA: My role included overseeing deployments and releases in SIT and UAT environments, resulting in a remarkable 30% reduction in the Service Level Agreement (SLA) for critical bugs in production.
  • Data Models and System Architecture: I played a pivotal role in designing robust data models and system architecture for the banking interface, which directly contributed to a substantial increase in total revenue by ₹2 billion+.
  • Trade Report Solution Optimization: I successfully revamped the Trade Report Solution, achieving a noteworthy 20% reduction in operational costs. This enhanced solution was deployed enterprise-wide, benefiting global clients and significantly improving operational efficiency.
  • Automated Testing Framework: I orchestrated the development of an automated testing framework, completely eliminating the need for manual testing and resulting in cost savings of ₹20 million.
  • Liaison and AWS Migration: Serving as a bridge between systems and the development team, I led a seamless AWS migration that increased system scalability by a remarkable 10-fold while concurrently reducing operational costs by 50%.
SQLScrumMicrosoft PowerPointAgile MethodologiesProject ManagementMicrosoft Excel+6

Vision mechatronics pvt. ltd

Intern

Jul 2016Aug 2016 · 1 mo · Mumbai

  • Android App developer

Education

Indian Institute of Management Bangalore

Master of Business Administration - MBA

Jan 2020Jan 2022

Institute Of Engineering and Management

Bachelor of Technology (BTech) — Computer Science

Jan 2013Jan 2017

Loyola School, Taldanga

Higher Secondary — Science

Jan 2000Jan 2012

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