Sonam Aswal

Business Development Manager

Delhi, India10 yrs 6 mos experience

Highly Stable

Key Highlights

Proven track record in business development leadership.
Expert in building and scaling high-performing sales teams.
Strong background in customer relationship management.

Stackforce AI infers this person is a Business Development Leader in the SaaS industry.

Contact

Skills

Core Skills

Business DevelopmentCustomer Relationship Management (crm)Sales ManagementCorporate BankingCorporate Sales Management

Other Skills

Account ManagementB2BBusiness StrategyClient RelationsCommercial BankingCustomer Relationship ManagementEnterprise Account ManagementLeadershipNegotiationSoftware SalesTeam ManagementTeamworkTerritory Management

Experience

Hiver

Head of Business Development (Global)

Aug 2025 – Present · 7 mos · Remote

Hiver is a user-friendly, AI-powered customer service platform built directly within Gmail. It transforms shared inboxes into intelligent, collaborative hubs—managing support across email, live chat, WhatsApp, and even voice via integrations. Hiver enables teams to assign and resolve customer queries, automate workflows, maintain SLAs, and gain analytics insight—all without leaving their inbox. Trusted by over 10,000 teams including Vacasa, Flexport, NYU, and Upwork, Hiver streamlines support delivery with efficiency and empathy at scale.

Business DevelopmentCustomer Relationship Management (CRM)Team ManagementLeadership

Leena ai

4 roles

Director, Business Development (North America, EMEA and APAC)

Jun 2024 – Jul 2025 · 1 yr 1 mo

At Leena AI, we are revolutionizing the employee experience at enterprises with AI-powered solutions, and I am thrilled to contribute to this transformative journey.
My role is a blend of strategic leadership and hands-on execution, ensuring our SDR team is well-equipped to generate high-quality opportunities for our sales organisation, it involves:
Hiring, building, and scaling a high-performing SDR team, also coaching, mentoring, and training SDRs to drive pipeline and revenue growth.
Implementing best practices, sales methodologies, and outbound strategies.
Setting clear KPIs and performance metrics to ensure predictable pipeline generation.
Leveraging data-driven insights to refine outreach efforts and enhance conversion rates.
Keep Hubspot CRM maintained with data, dashboards and reports for everyone's visibility.
Aligning closely with Sales and Marketing to optimize lead generation and conversion.

Business DevelopmentSales ManagementTeam ManagementCustomer Relationship Management (CRM)

Director, Business Development (APAC and EMEA)

Jan 2023 – Jun 2024 · 1 yr 5 mos

Director, Business Development (APAC)

Promoted

Jan 2022 – Jan 2023 · 1 yr

Business Development Manager (APAC)

Dec 2019 – Jan 2022 · 2 yrs 1 mo

Smartserv inc.

Business Development Manager (SAAS)- USA/Canada

Dec 2017 – Nov 2019 · 1 yr 11 mos · Pune, Maharashtra, India

‐ Hiring, Onboarding, and training/coaching new SDRs
‐ Prospecting into small and mid‐sized field service companies in USA and Canada via cold calling, networking, e‐mail as well as utilising Internet information sources to build and maintain a strong database and 3x pipeline in Hubspot CRM.
‐ Identify/Qualify key decision‐makers, educate them and implement key outreach techniques to generate product awareness/qualify buying interest
‐ Engage, generate interest and build rapport with qualified prospects and help them understand the value SmartServ brings their daily business workflow and schedule well‐qualified appointments/demonstrations with key decision‐makers within “targeted” companies/regions

Business DevelopmentSales ManagementCustomer Relationship Management (CRM)

Kotak mahindra bank

Corporate Banking

Oct 2016 – Nov 2017 · 1 yr 1 mo · Gurgaon, India · On-site

Hunt the market to acquire new Corporates to engage in new business
Responsible for identifying customer needs, assessing their risk appetite and providing them investment options
Cross-sell other products than CASA
Maintaining relationships and giving presentations to HR/ Finance heads and client/company employees about Bank's products
Drive productivity and sales efficiently through analysis and customer portfolio management

Corporate BankingCustomer Relationship Management