Tanmay Murugkar

Product Manager

Pune, Maharashtra, India6 yrs 2 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Led cross-functional Agile teams of over 35 members.
Pioneered digital journeys improving operational efficiency.
Increased product adoption rates through UX enhancements.

Stackforce AI infers this person is a Product Manager with expertise in Fintech and SaaS industries.

Contact

Skills

Core Skills

Product ManagementAgile MethodologiesLeadership

Other Skills

Analytical SkillsBusiness AnalysisBusiness RequirementsCommunicationCompetitive AnalysisDigital MarketingGoogle AnalyticsLaunch ProductsMicrosoft ExcelMicrosoft OfficeMicrosoft PowerPointProblem SolvingProduct DevelopmentProduct StrategyProject Management

About

Learning Product manager with an inquisitive nature and passion for problem solving. I want to build products that help people achieve their goals and let me see their problems through multiple lens. I thrive in a fast paced environment and look forward to work in such which can provide healthy nourishment to my knowledge, innovations and help me hone my product skills. Along with my pursuit of employing my skills to solve problems and work with product base companies, I also want to forward my work into emerging tech such as blockchain, AI, ML products. Personal site: https://tanmaymurugkar.wixsite.com/kaizen Github: https://github.com/TanmayMurugkar

Experience

Idfc first bank

Product Manager

Apr 2021 – Present · 5 yrs · Mumbai, Maharashtra, India · Remote

Managing digitization journeys across Collection products , Asset products & assisted journeys achieving faster collection rate, disbursal TAT & superior experience.
Designed and automated complete Web and App based journey for Repossession Collection for multiple profiles which helped streamline the operations for all the stakeholders & cutting down the operation cost including Repo kit and man power cost thereby improving TAT of case closure.
Pioneered entire Rewards & Recognition digital journey for collection and Strategized Collection Campaign for retail asset and credit card products which led to monthly increase in Collection Call conversion and increase in EMI collection thereby saving collection pickup cost as well .
Led cross-functional Agile team of over 35 people, including developers, leads and testers to release stable product and managed end to end product lifecycle
Defined product roadmap, Digital journeys, conceptualized UI/UX (wireframing), created exhaustive BRDs & User stories on JIRA and supervised testing cycles for 200+ features/ enhancements.
Developed and launched mobile digital modules like E-KYC, E-Stamp, E-Sign, E-Mandate etc. for the Sales Team to transform NTB loan customer journey into a smooth digital process & removing manual interventions by Operations team thereby improving TAT and cutting down outsourced operations expense across India.
Created Virtual Relationship Manager workbench on Salesforce CRM and developed Inbound/Outbound calling functionality and disposition module for Virtual relationship managers.
Collaborated with multiple stakeholders including Business, Policy, Operations, Engineering, procurement teams & IT to gather requirements for digital transformation and develop customer journeys.
Presented newly launched products/ builds and delivery roadmaps to CXO

Business AnalysisUser Experience (UX)ScrumAgile MethodologiesProduct ManagementProject Management+8

Billclap

Product Management trainee

Jul 2020 – Nov 2020 · 4 mos

Billclap is GST billing and stock management software.
An easy-to-use multilingual cloud software to help MSMEs to streamline their daily
accounting, inventory and payments in structured manner.
Took part in Sprint planning, defined product roadmap, managed product backlog, oversaw development stages and evaluated progress at each iteration.
Carried out competitive analysis and trend analysis for business development.
Created page designs, user stories and wireframes for various tools.
Interviewed 48 SMB owners to understand their unmet needs and expectations
from a SAAS software for business management.

Product ManagementUser Experience (UX)WireframingCompetitive Analysis

Hello travel.com

Product Management Intern

Apr 2020 – Jun 2020 · 2 mos · Noida, Uttar Pradesh

Product Management in SAAS based B2B CRM: FRYTAP
Increased adoption rate from 20% to 50% by overhauling the UX of 'Add Booking', 'Lead detail page', 'Add Supplier' form & created new wireframe designs and user stories.
Created help desk centre and knowledge base of Frytap from scratch.
Created user journey + map & significant wireframe of the pages required for completing 'On Trip Experience' PWA on Frytap.

User Experience (UX)WireframingProduct Management

Campus oxygen

Co-Owner

Jul 2019 – May 2020 · 10 mos

Student Venture at IMT Nagpur, managing various utility services across the campus
Providing services - Laundry, Parcel Delivery, Mineral Water service, Newspaper service, Printing Service
Managed a team of 16 peoples across different functions.
Oversaw and improved Service deliveries worth over Rs. 3.5 lakh per year through efficient coordination of daily operations.
Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.

Team ManagementSales and MarketingLeadership