Jul 2018 – Oct 2020 · 2 yrs 3 mos · India · Remote

• Traveled across Maharashtra, Kerala, Tamil Nadu & Karnataka on a road trip to explore new cultures and gain inspiration.
• Obtained a professional certification in Electrical Vehicles from TU Delft via EdX to enhance my knowledge in sustainable technology.
• Engaged in consulting with startups to provide valuable insights and support their growth.
• Read 30 books and practiced Yoga to improve personal well-being and mental clarity.

May 2017 – Apr 2018 · 11 mos · Mumbai, Maharashtra, India · On-site

• ION Energy Inc rebranded itself to Maxwell Energy Systems after their acquisition by Endurance Technology.
• As an early employee, I managed cross-functional strategic programs for the indigenous building of lithium-ion batteries and digital platforms. Collaborated with teams spread across India, France & the USA.
• Strategy and Execution Lead for the establishment of Ion Energy's contract manufacturing Facility in Nasik, Maharashtra to cater to Batch Manufacturing of Batteries.
• Managed the Logistics Function. This included inbound and outbound logistics of domestic and import items, packaging, and store design. Target metrics included turn around times, cost of logistics and packaging, and service levels.
• Set up Operation Finance Frameworks and Control mechanisms including financial MIS and budget tracking

Dec 2016 – May 2017 · 5 mos

• Led a team of 60+ across payments, warehousing and logistics operations for both B2C & (B2B(2C)) verticals managing 1000+ transactions per month.
• Led product operations for launching franchise vertical. Helped develop CredR Console (Internal Tool) for carrying out all company-related transactions in one place.
• Led the pilot executions to hack the growth of CredR-EMI with inventory financing for dealers and easy bike loans for last-mile delivery jobs.

Jun 2016 – Dec 2016 · 6 mos

• Launched Credr EMI- online finance, for secondhand bikes to connect customers and finance partners via dealer app/website. Scaled the vertical from a mere 5% conversions per month to 65% conversions per month.
• Led on-ground execution and B2B partnerships for launching Value Added vertical services providing vehicle finance, vehicle insurance, and maintenance for CredR customers.

Oct 2015 – May 2016 · 7 mos

• Reduced warranty cases & human time effort involvement by building a Quality-Control console for verifying bike acceptability (ratings) to list on the platform. Automated processes, to improve efficiency by 96%
• Studied competition market and tools for providing insights to develop vehicle inspection app. Performed usability testing for vehicle inspection app (internal tool), created guidelines & FAQs for using the app, trained ground staff, and implemented it in all operating cities.

Apr 2015 – Sep 2015 · 5 mos

• Built and implemented CRM core operations portal, across all operating cities for capturing & analyzing customer feedback, standardizing data reporting & KPI, user management for salesforce to drive process improvements in sourcing & inside sales.

Jun 2014 – Mar 2015 · 9 mos · Mumbai Area, India

• Program managed development and deployment for digital solutions for order management, tracking, fulfillment, logistics, and supply chain. Provided executive decision support to CIO and sustainability Head.

Jul 2013 – Sep 2013 · 2 mos · Doncaster, United Kingdom

Oct 2011 – Mar 2012 · 5 mos · Wrexham

• providing customer support for quality service, customer satisfaction and driving profitability.

Aug 2011 – Sep 2011 · 1 mo · Ranjhangaon MIDC, Pune, India

Feb 2008 – Oct 2009 · 1 yr 8 mos · Mumbai Area, India

• Assisted in servicing, modification, repair, replacement, test, operations and inspection of aircraft and engine components under supervision of licensed engineers.