Murthy Chintalapati — Founder

I specialize in helping businesses & #contactcenters become #Agile and improve CX through a Cloud-based Contact Center Solution. The CCaaS product we created a decade back when most businesses were running on Legacy Systems, has been revolutionary especially during #Covid-19 phase where companies were forced to switch to a #WFH model over-night. Where most legacy systems were unable to do this switch, Ozonetel seamlessly switched its 1500+ clients to set-up a remote Call Center with Agents Working from home on any device. ★ How Ozonetel Started ★ As an entrepreneur for the past 25 years, I’m always looking for ways to solve real-world problems when there’s no obvious solution at hand. I cofounded Ozonetel in 2007 to address needs in the enterprise communications space in India. My team has developed and launched cloud-based contact center solutions that now support more than 80,000 agents worldwide. ☛ We Help Contact Centers 🚩 Go live within 24 hours with a secure, reliable, scalable cloud-based platform. 🚩 Switch to a remote set-up in less than 24 hours allowing remote teams to take the call on any device 🚩 Significantly reduce total cost of ownership for contact center software 🚩 Improve Agent experience 🚩 Integrate seamlessly with CRM, helpdesk, and auto-dialer systems to improve workflows 🚩 Update and improve call center operations with an intuitive self-service interface 🚩 Revolutionize the customer experience with emerging AI capabilities & Agentless Contact Center Solutions Let’s talk about upgrading your contact center platform with a fast and flexible solution. Message me on LinkedIn or at murthy@ozonetel.com to start a conversation. My Specialties: ★ Customer Experience ★ Contact Center Software ★ Call Center SaaS ★ Enterprise Communications ★ Omnichannel ★ Voice Bots & ConversationalAI ★ Telephony ★ Cloud ★

Stackforce AI infers this person is a SaaS entrepreneur with extensive experience in cloud-based communication solutions.

Location: San Jose, California, United States

Experience: 41 yrs 3 mos