Khairold Safri Ibrahim

VP of Engineering

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia24 yrs experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Led a team of 50 in digital innovation.
  • Pioneered AI integration into user experience.
  • Expert in cloud infrastructure and digital transformation.
Stackforce AI infers this person is a SaaS expert with a strong focus on digital transformation and cloud infrastructure.

Contact

LinkedIn

Skills

Core Skills

Cloud InfrastructureDigital StrategyTechnical LeadershipDigital TransformationUi/uxProject ManagementLeadershipCloud ComputingDigital Project ManagementRequirements AnalysisProduct DesignService-level Agreements (sla)NegotiationHuman Resources (hr)Software Development

Other Skills

AI IntegrationAI-powered InterfacesAnalytical SkillsBusiness DevelopmentBusiness GrowthBusiness Growth StrategiesBusiness Process DesignBusiness Relationship ManagementBusiness StrategyBusiness TransformationCoachingConsumer BehaviorCreative Problem SolvingCustomer Relationship Management (CRM)Design of Experiments (DOE)

About

Strong leadership skills with the ability to thrive in fast-paced environments Excellent communication and interpersonal skills Data-driven approach to formulate insights and provide strategic counsel Expertise in leading teams beyond defined scope to achieve tangible business outcomes Proven ability to balance innovation with regulatory compliance and cybersecurity requirements

Experience

Telekom malaysia

8 roles

Head Platform Delivery

Promoted

Mar 2024 – Present · 2 yrs

  • Lead a team of 50 professionals in developing and managing the BAU website and mobile app for Unifi
  • Spearhead the development of a super app, starting with a universal app, rewriting the entire platform from the ground up
  • Implement a modern technology stack to enhance performance and user experience
  • Pioneer the integration of AI into the UX of the new app, pushing the boundaries of digital innovation
  • Oversee the complete redesign and redevelopment of digital platforms, ensuring seamless user experiences across all touchpoints
Cloud InfrastructureCloud ComputingSystem ArchitectureTechnical LeadershipDigital StrategyAI Integration

Head Business & Corporate

Apr 2023 – Mar 2024 · 11 mos

  • Lead digital transformation of corporate websites, implementing modern UI/UX practices and technologies
  • Manage infrastructure and development of digital assets, including CI/CD, automated testing, and component-based Design Systems
  • Drive digital lead generation and sales through innovative UI/UX redesigns based on Jobs To Be Done framework
  • Implement AI-powered conversational interfaces using cutting-edge tools like Langchain and Large Language Models
UI/UXDigital TransformationAI-powered InterfacesTeam ManagementSales

Digital Insights & Strategy

Promoted

Aug 2019 – Apr 2023 · 3 yrs 8 mos

  • Leading teams to work beyond defined scope to not just deliver output, but more importantly towards achieving business outcomes.
Team ManagementProject ManagementLeadershipStrategic PlanningTechnical Leadership

Technology Catalyst

Apr 2017 – Aug 2019 · 2 yrs 4 mos

  • Planning and execution of hub@TM as TM's internal app store
  • Mobile app development for internal events and celebration (Hari Raya & Merdeka), and Travelling Approval. Commercialization of white-labeled solutions.
  • Planning and execution of internal maker space. Bringing in new technology and providing facilities like public cloud services to internal TM developers
Cloud ComputingDigital Project ManagementTechnical LeadershipBusiness Relationship Management

Digital Innovation Architect

Promoted

Aug 2016 – Mar 2017 · 7 mos

  • Strategize, plan, and execute Digitalization initiative for TM Global & Wholesale
Digital StrategyRequirements AnalysisSystem Architecture

Product Business Analyst

Aug 2010 – Aug 2016 · 6 yrs

  • Translating business requirements to system requirements for fulfillment, assurance and billing. Product includes: Highspeed Broadband Access (HSBA); Wholesale Wireless Service (WWS; International Private Leased Circuit (IPLC)
Product DesignRequirements AnalysisProgram Management

Internal SLA Manager

Promoted

Aug 2008 – Aug 2010 · 2 yrs

  • Develop and manage internal Service Level Agreement (SLA) between TM Wholesale and TM Network Development
Service-Level Agreements (SLA)Negotiation

System Developer

Mar 2002 – Aug 2008 · 6 yrs 5 mos

  • Program script to process Annual Increment, Annual Bonus, ESOS
  • Program and manage interface between HR and Payroll systems
Human Resources (HR)Software Development

Education

Multimedia University

Bachelor's degree — Multimedia Technology and Management

Jan 1997 – Jan 2001

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