Mar 2018 – Mar 2021 · 3 yrs · United Arab Emirates

Jun 2016 – Mar 2018 · 1 yr 9 mos · Cairo Governorate, Egypt

Nov 2015 – Jun 2016 · 7 mos

• o Responsible on all the presales, Sales and Marketing Activities for Palo Alto Networks, Juniper Networks and Pulse Secure.
• o Manage all the required resources for the POC’s.
• o Tracks the status of all the POC’s and presentations and its level of success.
• o Perform all the competitive analysis required for the selected products.
• o Manage the presales Engineers and track their KPI’s.
• o Tracks and maintain the required certificates for the selected products
• o Responsible on training and mentoring new Technical, Sales and Presales Engineers in MCS and Its partners.
• o Perform enablement sessions for MCS resellers for the selected products
• o Develop standards for all proof of concepts to be followed according to competitive analysis.
• o Validate all the Designs and BOM for new projects
• o Responsible on creating the required Documents (specs templates, product analysis, Comparisons…)
• o Responsible on maintaining strong pipeline for his products.

Sep 2012 – Nov 2015 · 3 yrs 2 mos

• Leading Pre-sales team in Mideast Communication Systems.
• Ensure that the Pre-Sales resources evolve in line with the Marketing Message and Sales Teams stated requirements.
• Work with Sales Personnel to provide product, business and technical knowledge in support of pre-sales activities.
• Responsible in selecting and hiring talented Presales Consultants .
• Prepare technical proposals; respond to tenders, RFPs, RFI, etc.
• Prepare solution / proposal based on customer requirements.
• Present solutions to customer.
• Perform demonstrations and Proof-of-concept for the required Products.
• Responsible on training and mentoring new Technical, Sales and Presales Engineers in MCS and Its channels.
• Managing, Supervising and delivering training activity at Juniper, McAfee and Palo Alto Networks.
• Managing, Supervising and enhancing training LABs according to training requirements.
• Provide PaloAlto Official Training for the below Courses :
• Essentials 1: Firewall Installation, Configuration, and Management (PAN-EDU-201).
• Essentials 2: Extended Firewall Management (PAN-EDU-205).
• Advanced Firewall troubleshooting (PAN-EDU-311).
• Panorama Essentials (PAN-EDU-221)
• Advanced Threat Management ( PAN-EDU-231)
• Provide Juniper official training for the below courses :
• Junos Pulse Secure Access(JPSA).
• Introduction to Junos OS(IJOS) .
• Junos Routing Essentials(JRE).
• Junos for Security Platforms (JSEC)
• Junos Unified Threat Management (JUTM)
• Advanced Junos Security (AJSEC)
• Junos Intrusion prevension system functionality (JIPS)
• Junos Enterprise Switching (JEX)
• Junos Intermediate Routing (JIR)
• Advanced Junos Enterprise Routing (AJER)
• Advanced Junos Enterprise Switching (AJEX)
• Junos troubleshooting in the NOC (JTNOC)
• Advanced Junos Enterprise security troubleshooting (AJEST)
• Integrating Juniper Networks Firewall/IPSec VPN Products into High-Performance Networks (IFVH)
• Configuring Juniper Networks Firewall/IPSec VPN Products (CJFV)

Jan 2011 – Sep 2012 · 1 yr 8 mos

• Security Engineering Dept.
• Professional Services
• Analyzing the requirements from the solution
• Preparing product development roadmap
• Preparing and executing :
• Security equipment configuration, solution scenarios , Test Cases , Test Data and Test Environment for module, integration and system testing
• Giving output detailed report for the following :
• Defect tracking and giving mandatory information of a defect to Vendor in order to fix it.
• Preparing summary reports.
• Preparing suggestion documents to improve the quality of the solution .
• writing all Security service engineering documents and Tutorials
• Manage and responsible for all Security solution configuration and to choose the best way that is compatible with the organization network

Jan 2008 – Oct 2011 · 3 yrs 9 mos

• Orange Business Services , Cairo , Egypt
• Jan / 2008 – Present,
• Mobility and Network security solutions Engineer
• International Managed authentication operations Team
• Security Management / IT Services operations Dept.
• Resolve service incidents by troubleshooting & solving faults reported .
• Perform service changes by assessing risk and implementing requests reported within the agreed Change Management process .
• Manage customers (internal and external) calls and provide them with regular as per each of the service support processes.
• Implementing and troubleshooting VPN IPSec boxes LAN-to-LAN and remote site.
• Managed PKI Services support and troubleshooting.
• Supporting strong factor authentication services and AAA/RADIUS servers with RSA .
• IP dial Level 2 Support .
• Resolve service problems by performing root cause analysis and designing action plans for unknown errors reported .
• Perform solution releases by authorizing, validating (changes, upgrades, updates, patches and migrations) and implementing it.
• Work with different teams to set process life cycle for implemented services.
• Perform Technical & management escalation as implied by the escalation process to ensure security tasks are progressing toward resolution and/or completion.
• Prepare documents and training plans for implemented services.
• Mentor new comers and security associate and provide them with guidance and technical advices.

Jan 2006 – Jan 2008 · 2 yrs

• Implemented several Layer-2 security measures across the LAN .
• Integrated all of TE Data's branches over a solid SSL/TLS VPN solution. It provided reachability to every resource throughout the corporate with secure communication .
• Automated the IP address assignment through using DHCP classes for PCs. Also automated setting of the Voice VLAN for the Avaya and Cisco IP phones too.
• Participated in building and managing an auto detectable web proxy based on Web Proxy Auto-Discovery (WPAD) with Squid Caching & Proxy server .
• Participated in the Deployment of corporate SSL/TLS VPN with X.509 certificates
• Secured Cisco's IP Telephony (IPT), and Avaya's IP Telephony (IPT) and Contact Centre Express (CCE). The system is distributed among a headquarter and 7 branches serving almost 100+ call centre agents and 500+ IP phones.
• Access control using Linux firewall based on IPtables.
• Implementing and administrating Dynamic routing (RIPv2,OSPF) using Cisco routers and open source solutions (Quagga).
• Configuring and Administrating TippingPoint IPS .