Salman Baig

Product Manager

India7 yrs 6 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Awarded ETBFSI Innovation Award for AI-driven automation.
Successfully launched centralized collections platform for SMEs.
Built data-driven financial systems enhancing operational efficiency.

Stackforce AI infers this person is a Fintech Product Manager with a strong focus on AI-driven solutions.

Contact

salmanbaig556@gmail.com LinkedIn

Skills

Core Skills

Product ManagementFintech Product Management

Other Skills

AI in ProductsAI in Products (applied to core FinTech problems)Agile MethodologiesAnalytics & InsightsBusiness AnalyticsCleverTap / Mobile AnalyticsCollections CRMCustomer EngagementCustomer Engagement (Notifications, WhatsApp Bot)Data Analytics & DashboardsDigital MarketingGoogle AnalyticsIBM SPSSIT OperationsIT Strategy

About

Product Manager with 3.5 years of experience building and scaling digital lending, disbursal, and collections platforms in Fintech. Skilled in defining product roadmaps, leveraging AI-led automation, and driving workflow digitisation across the full NBFC lifecycle from onboarding to repayments. Proven record of improving operational efficiency, transparency, and compliance through platform innovation. Recognised with an ETBFSI Innovation Award for AI-driven automation that transformed invoice processing and reduced manual intervention at scale. Passionate about building data-driven financial systems that simplify complex operations for businesses and users alike.

Experience

Strideone

2 roles

Product Manager

Promoted

Apr 2025 – Present · 11 mos · Gurugram, Haryana, India

Driving product roadmap for Collections CRM, enabling lenders to track delinquent accounts, automate repayment workflows, and boost recovery rates.
Leading integrations with banks, NBFCs, and payment gateways to strengthen repayment infrastructure — virtual accounts, digital escrows, auto-reconciliation.
Expanding AI/ML use cases in collections: call transcription, auto-dispositions, repayment behavior insights.
Mentoring junior PM, building a learning-driven product culture in organization.

Product ManagementFinTech Product ManagementCollections CRMPayments Infrastructure (Escrow, Virtual Accounts, Gateways)AI in Products (applied to core FinTech problems)Product Strategy+4

Assistant Product Manager

Mar 2022 – Mar 2025 · 3 yrs · Gurugram, Haryana, India

🚀 Driving FinTech Innovation for SMEs/MSMEs
Collections CRM (Flagship Product) → Designed and launched a centralized collections platform for StrideOne and anchor clients.
Enabled INR 20 Cr+ in collections through real-time case assignment, overdue tracking, and repayment journey integrations.
Improved agent productivity with a mobile field app (geo-tracked visits, case validation).
Built portfolio health dashboards for outstanding balances, delinquency trends, and agent performance.
Payments & Repayments → Partnered with banks to implement virtual accounts, integrated payment gateways, and digital escrow services.
AI/ML & Automation → Built AI Invoice Reader (cut Ops time by 92%, boosted efficiency 86%) and call transcription model for dialer recordings.
Customer Experience → Launched WhatsApp bot, repayment reminders, and automated settlement workflows (cut cycle time by 75%).
Analytics & Insights → Created real-time dashboards for collection performance and repayment trends.
Integrated CleverTap for mobile analytics & push notifications.

Product Road MappingKYC / Digital Onboarding (CKYC, VKYC)OCR & Invoice Processing (AI Invoice Reader)Customer Engagement (Notifications, WhatsApp Bot)CleverTap / Mobile AnalyticsWireframing+4

Alphabeta, the product management club - iim sambalpur

Founder

Aug 2021 – Mar 2022 · 7 mos

Founded IIM Sambalpur’s first Product Management Club to promote learning and collaboration in the PM domain.
Organised the institute’s first-ever national product management competition in collaboration with Revamp Moto and PM School.
Hosted guest sessions with industry leaders to discuss emerging trends and best practices in product management.

Agzistence

Product Management Intern

Apr 2021 – Jun 2021 · 2 mos

Designed the mobile app MVP, oversaw testing, and managed the Play Store release process.
Built analytics dashboards and designed features like notifications and a discussion forum to improve engagement.
Conducted regression testing to identify defects and enhance user experience.
Authored a research report on modern technologies in Indian agriculture.

Office of international relations- iim sambalpur

2 roles

Vice Secretary

Promoted

Mar 2021 – Mar 2022 · 1 yr

Signed 06 MOUs with various international colleges to facilitate student immersion and exchange.

Junior Coordinator

Sep 2020 – Feb 2021 · 5 mos

Contacted various universities for facilitating student and faculty exchange program.

Shree ram life insurance

Management Trainee

Dec 2020 – Jan 2021 · 1 mo

Understood and Implemented digital mode of sales while learning about the insurance industry.
Analyzed available data for potential customers and generating leads based on their characteristics.

Impactguru

Data Analyst Consultant

Sep 2020 – Nov 2020 · 2 mos

Analysed data from South India crowdfunding campaigns to identify key success parameters.
Developed performance measurement metrics and provided actionable recommendations to improve campaign outcomes.

Cognizant

Senior Analyst

Jan 2020 – Jun 2020 · 5 mos · Hyderabad, Telangana, India

Transferred Infosys to Cognizant Technology Solutions for client requirements.
Responsible for removing fake businesses contact information of India, the USA, and Nigeria from the
client’s maps databases which resulted in a 39 % reduction in fraud incidents.
Analyzed and prepared policies of Covid’19 related online scams on client’s maps for India and the USA
ensured safety for client’s customers and reduce client’s maps exploitation.
Analyzed data of team members performances, found concerning areas of improvement, provided
feedback and conducted training sessions for employees, which reduced the 70 % error rate of the team.

Infosys bpm

Analyst

May 2018 – Jan 2020 · 1 yr 8 mos · Hyderabad, Telangana, India

Formulated policies to remove 11 million fake accounts from client web maps as part of the Google project.
Developed a client database to include business accounts of all global hotels which improved the
the user experience of client customers and helped to reach their customers.
Received Spot award for achieving 161% of work in six months and stood top among 110 employees.