Oct 2015 – Dec 2017 · 2 yrs 2 mos · Pune Area, India

• Engazify is an award winning employee performance management bot (virtual assistant) which facilitates continuous feedback between co-workers. It uses Artificial Intelligence (Machine Learning & NLP) to help managers get actionable insights and trends into their employee performance data in real-time.
• Built a highly scalable product from ground up and grew it to 200K+ employees across 400+ enterprise teams spread across 15+ countries in less than 2 years. Launched an MVP in just 2 months with less than $4000 and a small team of 3 engineers.
• Sensed the rise of bot industry very early on and became one of the first few startups all over the world to build and launch an employee engagement bot that integrates with Slack and Microsoft. Increased signups by 85% MoM and achieved 78% Monthly Active Users by launching the bot.
• Reduced customer acquisition cost by 64% by deploying low cost growth hacks. Conducted A/B tests and used available metrics to optimize the product for maximum traction. Built and led a cross-functional team of engineers, designers, marketers, and freelancers.
• Pitched to 100’s of investors and successfully closed a seed round of funding. Led partnership efforts to on-board 85+ leading global gift card brands on to our rewards platform. Established strategic partnerships with leading HR thought leaders and influencers.
• Increased user engagement by 69% by improving the on-boarding flow through drip messages. Led customer interviews to collect feedback on the product and generate new feature ideas. Showcased strong written and verbal communication skills to interact with customers across geographies.
• Used a data driven approach to continuously upgrade the product to fit the customer needs. Created user stories, epics, spec document, designed user workflows, and built mockups & wireframes. Won Startup of the Year award 2017 at TiE Con event. Winner at various other startup events.

Oct 2012 – Oct 2013 · 1 yr · Long Island City, New York

• Elicit and Analyze requirements, brainstorm for different kind of reports useful to make business decisions.
• Responsible for carrying out several researches by producing various kinds of reports such as Pie Charts, Column Charts, Bar Charts, Line Charts, Drill down reports, and Sub-reports using SSRS in order to determine the current business condition.
• Work with databases and write queries in T-SQL using MS SQL SERVER 2008R2.

Jun 2012 – Sep 2012 · 3 mos · Seattle, Washington

• Conduct user interviews, gather and analyze business requirements for each department of the company.
• Translate high level business requirements into functional specifications for the IT team.
• Develop and maintain product backlog and sprint backlog.
• Review test cases and test scripts for UAT testing.