Jul 2018 – Present · 7 yrs 8 mos · Ahmedabad, Gujarat, India

• Passion has taken us to the exciting path of AI, ML, Big Data Analytics and Process Automation.

Nov 2013 – Present · 12 yrs 4 mos · Ahmedabad Area, India

• "I want to do it because I want to do it": Amelia Earhart
• An entrepreneur with the vision to provide protection for cybersecurity threats.
• Drive the Sattrix Information Security force for entire India, UAE, UK/EU and USA
• Manage and maintain relationships with OEM and Partners
• GTM, Financial and Operational Planning for different services offerings
• Develop and Roll out innovative solutions into Information Security, Cyber Security and real-time fraud monitoring areas
• Provide right blend of people, process and technology to customers globally
• Provide Managed Security Services to customers
• Keep enhancing the process effectiveness for better quality of delivery
• Develop and design complicated Information Security solutions based on HP ESP, SAP GRC and OpenSource technologies
• Tie-up and develop partners in GCC and African Region

Apr 2012 – Oct 2013 · 1 yr 6 mos · Mumbai Area, India

• Implement tools to enhance productivity and efficiency of resources
• Incubate and develop new ideas for in security domain to meet market demand
• Architect security solutions including cloud platform
• Acting as CTO for entire group, manage IT team, enhance IT system delivery and support
• Project Management for large scale client engagement
• Define strategy for the BU
• Review and manage RFP responses for large projects
• Developing a Technology Security strategy and aligning the same with the corporate business strategy
• Setup and manage MSS/RIM model for external customers using multiple technologies
• Pre-sales and Post-sales ArcSight implementation and enhancement of it
• Organization requirement mapping with ArcSight for Audit, fraud and compliance purpose
• Talent acquisition, retention and training activities
• Delivery of time-bound critical projects
• Adherence towards project management cycle. Managing Quality, Time, Cost and Documentation

Dec 2011 – Mar 2012 · 3 mos · Mumbai Area, India

• Define operational strategy
• Implement controls for effective resource utilization
• Define sales support strategy and support sales team to generate and close leads

Jun 2009 – Nov 2011 · 2 yrs 5 mos · Dubai

•  Program Management of SI / Security projects
•  Architecting solutions on IT security and compliance
•  Develop partners for service offerings
•  Manage technical resources for various projects
•  Implement and improve policy and processes
•  Design and solution for Security products based on customer's issue and requirements.
•  Manage sales team for Professional Services sales
•  Operationally handle Professional Services department including hiring, selection till termination
•  Manage customer feedback and improve
•  Response RFP and carry out Bid management
•  Provide solutions on Arcsight, SafeNet, DRM, Microsoft, and other networking / security products
•  Implement ISO27001, carry out Risk Assessment
•  Select and coordinate with Third-party to carry out VA/PT

May 2008 – Jun 2009 · 1 yr 1 mo

•  Implementation of ISO27001, 9001 and other standards.
•  Data Center design based on TIA-942 standard
•  Design and implement network & security infrastructure for IT to support internal and Public Web sites.
•  Defining policies, processes, and control effectiveness for organization
•  Management of backup, incident, performance, capacity
•  Defining and managing SLA with service providers
•  Carry out bandwidth management
•  Optimize network and systems using different technology
•  Manage internal software development projects and manage stakeholders requirements
•  Define HR processes and policy
•  Automate change management for Technology department

Aug 2007 – May 2008 · 9 mos

•  Defining project management plans like schedule, quality, scope, risk, project management, etc. as per project scope and requirements.
•  Development of WBS, RACI matrix, etc.
•  Managing risk and issues using risk management plan and issue logs.
•  Review customer satisfaction
•  Understand customer need and translate the same into opportunities.
•  Translation of documented requirement into functional requirement.
•  Handled team of 18 onsite project team members.
•  Monitor and control Change management process
•  Designing and implementing processes, policies and templates based on ITIL Best Practices
•  Managing resources (onsite/offsite) at different stages of project in effective manner to fulfill project requirement.
•  Defining and tracking scope, cost, time, etc. baseline.
•  Maintain milestone and deliverable achievement signoffs for final acceptance.
•  Escalation by customer or problem/conflict resolution and drive it till successful closer.
•  Hands on experience in managing project with Microsoft based Servers, Cisco high end IP networking with Voice, SAN storage and Security Infrastructure.
•  Carrying out vendor and customer relationship
•  Created technical documentation like HLD, LLD, and test plan for Cisco based large projects.
•  Design and Implement security best practices, controls based on ISMS and documentation.

Oct 2005 – Jul 2007 · 1 yr 9 mos

•  Consult different projects for Information Systems and Security
•  Implementation of Information Security Governance based on ISO27001 standard.
•  IS awareness campaign & training to different level of audience
•  Cyber crime and fraud investigation
•  Management reporting & presentation.
•  Automation of processes within the organization to increase productivity.
•  Conducting GAP analysis, Audit, and preparation of reports.
•  Defining KPI & KGI and measure the same
•  Prepare, maintain and update Standard Operating Procedures (SOP) and documentation for IT
•  Investigates security aspects of upgrades or changes in infrastructure
•  Designing network using layered security approach
•  Maintain up-to-date baselines for the secure configuration and operations of all in-place devices
•  Preparing RFQ and responding RFP for different projects
•  Implementation of Quality Management system based on ISO9001 standard.
•  Carry out project management
•  RA and RTP for organizational security requirements based on org. objective and nature of business.
•  Development of IS policy, procedures, guidelines, forms, templates and reports.
•  Identification, investigation and resolution of security incidents and recommendation for corrective/preventive action.
•  Conducting IT Security assessments and developing improvement roadmaps.
•  Manage multiple projects for Information Security
•  Manage operations for InfoSec department
•  Manage customer feedback and improve
•  Develop appropriate documentation
•  Carried out cyber crime investigation using tools
•  Carry out ISO audits and GAP analysis

Oct 2004 – Oct 2005 · 1 yr

•  Actively involved in content creation by creating quality solution objects for newly identified issues in the products
•  Giving solutions for globally large and complex network remotely.
•  Analyzing the root cause and providing solution of critical problems.
•  Troubleshooting performance issues in cluster and/or load balancing environment
•  Worked in a team to solve complicated issues
•  Mentoring newly joined team members for MS processes
•  Assisted US/UK based enterprise customers in Planning, Deploying and Maintaining Enterprise Project Management Solutions using Microsoft Project Server 2002/2003 and Microsoft Project Central 2000.

Jan 2001 – Oct 2004 · 3 yrs 9 mos

•  Install, manage, troubleshoot, NSIit trading software for trading clients
•  Basic knowledge of conducting active penetration tests; discover vulnerabilities in information systems, provide reports and plan to manage vulnerabilities
•  Installation, configuration and management of Cisco routers and switches.
•  Secured the network designing and implementation based on risk assessment.
•  Implemented RIPV2 and EIGRP based network.
•  Manage Back up solutions, disaster recovery planning, testing, and execution
•  Implement Microsoft based solutio
•  Managing crisis situations, which may involve complex technical hardware or software problems
•  Manages and supports networking and security services in LAN, WAN and Internet network infrastructure.
•  Design, Implement, Configure and Manage security devices such as firewall, VPN, etc

Feb 1997 – Jan 2001 · 3 yrs 11 mos

•  Hardware assembling
•  Hardware and small network installation
•  Installation of NT and windows 98 based network
•  File and printer sharing
•  Troubleshooting systems and network based systems
•  Troubleshooting hardware issues
•  On call client support