Swapan Rajdev

Co-Founder

New York, New York, United States17 yrs 11 mos experience
Most Likely To SwitchAI ML Practitioner

Key Highlights

  • Co-founded India's largest conversational AI platform.
  • Led Haptik to a $100M acquisition by Reliance Jio.
  • Mentored startups on leveraging AI for growth.
Stackforce AI infers this person is a SaaS and AI expert with a strong focus on conversational technologies.

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Skills

Core Skills

Conversational AiAi InfrastructureConversational CommerceE-commerce IntegrationIos DevelopmentGame DevelopmentFull Stack DevelopmentBackend SystemsData WarehousingEtl Tools

Other Skills

CocoaCore GraphicsData ModelingDatabase ManagementEngineering LeadershipFrontend DevelopmentJavaMobile ApplicationsMySQLPHPProduct ManagementPythonSQLTable TennisUnix

About

I’m passionate about creating impactful AI solutions that drive growth and transform industries. I am a technology leader and entrepreneur with over a decade of experience in building and scaling AI-driven solutions. As the co-founder of Haptik, India’s largest conversational AI platform, I led its growth from inception in 2013, well before AI and LLMs became mainstream, to its $100M acquisition by Reliance Jio in 2019. At Haptik, I spearheaded the development of scalable AI infrastructure that handled over 1 billion conversations monthly, serving 500 enterprises and 10,000 SMBs. My leadership extended across product, engineering, R&D, and go-to-market (GTM) functions, building and managing a 300+ person team. My work has been recognized globally with honors like the MIT Innovator Under 35 and the UIUC Young Alumni Award. Beyond my entrepreneurial journey, I actively contribute to the tech ecosystem as an angel investor, supporting innovative companies such as TurboML, Portkey, Gumlet, Cloudanix, and Replit, and mentoring startups on leveraging AI for growth.

Experience

Haptik

2 roles

Co-Founder

Apr 2024Present · 1 yr 11 mos

Co-Founder & CTO

Jul 2013Mar 2024 · 10 yrs 8 mos

  • Haptik is one of the India's largest Conversational AI companies, having reached over 100 million devices, and processed over 10 billion conversations till date. The company’s intelligent virtual assistant solutions enable Fortune 500 brands globally to enhance customer experience, while saving costs and increasing sales. Haptik has been the recipient of several industry accolades, including the Frost & Sullivan Award for Conversational AI Company of the Year 2018, and recognition as one of the Top 25 AI Companies in the World 2018 by AI Time Journal. Haptik’s leading clients and partners include Samsung, Oyo Rooms, KFC, Coca-Cola, Tata Group, Club Mahindra, Zurich Insurance among others.
  • Haptik is a part of the Reliance group of companies, who acquired a majority stake in the company in a $100 million deal in April 2019.
Conversational AIAI InfrastructureProduct ManagementEngineering Leadership

Interakt

2 roles

Co-Founder

Apr 2024Present · 1 yr 11 mos

Co-Founder and CTO

Jan 2020Mar 2024 · 4 yrs 2 mos

  • Interakt was launched by Jio Haptik with a vision to be the de-facto platform of choice for SMBs, looking to leverage conversational commerce. Since its inception in 2020, approx 120 Mn+ conversations have been exchanged via Interakt.
  • Built on the official WhatsApp Business Platform, Interakt is trusted by more than 3000+ SMBs including prominent Indian E-commerce & D2C brands to promote and sell products by engaging customers on WhatsApp.
  • Featured as Leader in G2 Summer 2022 reports, Interakt provides seamless integration with popular eStores, CRMs, Payment Gateways and business apps like Shopify, WooCommerce, Zoho, Google Sheets, Razorpay & more for end-to-end sales support, making it the only full-stack solution available in the market for SMBs.
Conversational CommerceWhatsApp Business PlatformE-commerce Integration

Angel investor

Angel Investor

Dec 2019Present · 6 yrs 3 mos

  • Invested in TurboML, Portkey, Gumlet, Cloudanix, ReplIt and many others.

Radius intelligence, inc.

Software Engineer

Apr 2011Jul 2013 · 2 yrs 3 mos

  • Radius is a business intelligence platform helping sales people better sell to small and medium size businesses.
  • I worked as a full stack engineer on tasks ranging from backend systems to front end development using a variety of technologies.
  • Built and maintained Radius CRM applications for Salesforce and Microsoft Dynamics
  • Architected and built the payments system for Radius
  • Worked on the user facing website first on Pylons using jQuery and then rearchitected it using Java Play framework and angularJS
  • Built the gearman system, an application system to farm out work, which was the backbone for running daily tasks of geotagging and downloading
  • Maintained and improved backend systems such as databases, caches and search indexers (elasticsearch and sphinx) to better serve up data
  • Technologies: Python, Java, HTML, CSS, javascript (jQuery, angularJS), MySql, elasticsearch, mongodb, sphinx.
iOS DevelopmentWeb ApplicationsGame Development

Zing! apps

Founder

Aug 2010Aug 2020 · 10 yrs

  • Zing! Apps specializes in making native and web based iOS applications.
  • Portfolio:
  • Creditsmob - a web based iOS recommendation app.
  • Check it out at: www.creditsmob.com on your safari mobile browser.
  • Snake Classic – an Arcade game first made popular on feature phones in the 90’s. Ranked #4 on the app store with over 2 million users.
  • Developed the game using Cocoa and Core Graphics framework
  • Implemented score leader-boards and user rewards using PHP and MySQL
  • Included 3rd party APIs such as Facebook, Twitter for social interaction
  • Check it out at: http://itunes.apple.com/us/app/snake-classic/id394603141?mt=8
  • Facebook Page: http://www.facebook.com/snakeclassic

Accenture

2 roles

Consultant

Aug 2008Apr 2011 · 2 yrs 8 mos

  • Working for the BI group on projects relating to data migration and data conversion.
  • Responsibilities:
  • Build and test data warehousing processes using ETL tools and Unix
  • Design the data models for different clients
  • Creating proposals to sell projects to clients
  • Gather audit and technical requirements from clients
  • Analyze data and create functional and technical design documents
  • Technical Skills: Extract, Transform and Load (ETL) tools, UNIX scripts, SQL and CVS.
Full Stack DevelopmentBackend SystemsFrontend DevelopmentDatabase Management

Summer Analyst

Jun 2007Aug 2007 · 2 mos

  • Summer internship: on a project to optimize the supply chain process of a retail client.
  • Responsibilities:
  • Conducting test set workshops to prepare the team for the next release
  • Analyzing throughput reports and presenting them to the management
  • Validating test scripts
Data WarehousingETL ToolsSQLData Modeling

Ibm - kuwait city

Sales and Marketing intern

Mar 2006Jun 2006 · 3 mos

  • Followed IBM’s Signature Selling Method to market servers to government sector companies.

Education

University of Illinois Urbana-Champaign

Computer Engineering

Jan 2004Jan 2008

FAIPS

Jan 1998Jan 2004

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