Aug 2024 – Present · 1 yr 7 mos · Hanoi Capital Region · On-site

• Managed day-to-day office operations, including facility upkeep, office supply control, and staff policy enforcement (e.g., dress code, leave)
• Coordinated end-to-end recruitment for key positions (e.g., Extracurricular Activities Officer, Training Officer, Advisor Assistant,...)
• Coordinated logistics for 10+ workshops and several university admission events, ensuring smooth execution
• Reinforced compliance and discipline by communicating office rules and proposing internal improvements
• Initiated cost-saving practices (e.g., reducing unused electricity, optimizing inventory) to lower operational expenses
• Provided accounting support, including monthly accounts payable review, payment requests and approvals.
• Assisting employees with expense claims and related issues
• Developed and executed employee welfare programs (e.g., company trips, health checkups) in line with budget and culture
• Handled visa support and travel logistics for customers visiting U.S, Japan, and South Korea
• Handled incoming calls and greeted visitors, responding to general inquiries and offering basic guidance on company services.