Rahi Jain

Associate Partner

Mumbai, Maharashtra, India8 yrs 9 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Experienced strategy manager with a strong consulting background.
Proven track record in operational excellence and product management.
Expert in data analytics and customer experience enhancement.

Stackforce AI infers this person is a strategy-focused professional in the hospitality and consulting industries.

Contact

Skills

Core Skills

StrategyManagement ConsultingProduct Management

Other Skills

CC++Chemical EngineeringChemistryCustomer ExperienceData AnalyticsEngineeringGROMACSGoogle AnalyticsHeat TransferManagementMaterials ScienceMatlabMicrosoft ExcelMicrosoft Office

About

I am currently working as a strategy manager at Tata Digital. I have previously worked as a management consultant for Consumer Industries at Kearney and as an Associate in the technology-based start-up OYO Rooms. I have done my MBA from IIM Calcutta (batch of 2019) and graduation from IIT (BHU), Varanasi (Batch of 2015).

Experience

Tata digital

2 roles

Associate Director

Promoted

Apr 2025 – Present · 11 mos · Mumbai, Maharashtra, India

Senior Manager

Aug 2022 – Mar 2025 · 2 yrs 7 mos · Mumbai, Maharashtra, India

Strategy

Kearney

2 roles

Associate

Jun 2021 – Aug 2022 · 1 yr 2 mos · Mumbai, Maharashtra, India

Management ConsultingStrategy

Senior Business Analyst

Jun 2019 – May 2021 · 1 yr 11 mos · Mumbai, Maharashtra, India

Strategy

The boston consulting group (bcg)

Summer Intern

Apr 2018 – May 2018 · 1 mo · Mumbai, Maharashtra, India

Strategy

Oyo rooms

Business Associate

May 2015 – Jun 2017 · 2 yrs 1 mo · Gurgaon, India

Operational Excellence:
Designed technology-enabled solutions to resolve customer complaints within SLAs
Curtailed complaints by spearheading automation of payment related processes with product team
Increased call center efficiency by implementing automated dialing logic
Revenue growth:
Plugged revenue loss by automating alerts for 20+ points of failure in website/app
Reduced no-show & last-min cancellation by adopting customer turn-up score in booking creation
Collaborated to increase revenue by analyzing booking trends & suggesting overbooking
Boosted traffic from TripAdvisor by implementing new pricing & hotel listing logic
Product Management:
Pioneered and implemented OYO’s first external CRM solution, Freshdesk
Managed product rollout for 850+ users in 100+ cities, handled operations & product customizations
Liaised with Freshdesk team for implementations, ramp-up, and feature development

Operational ExcellenceProduct Management

Institute of chemical technology

Summer Intern

May 2014 – Jun 2014 · 1 mo · Mumbai Area, India

Worked on a live project, rolled out by a fortune 500 listed company, titled “Economic Dyeing and Printing of Cotton using Bentonite”
Replaced the conventional salt by salt made by a company bi-product in dyeing process to reduce overall cost
Replaced synthetic thickener with natural product to reduce water pollution, in printing process and analyzed the results of the samples

National chemical laboratory

Intern

May 2013 – Jun 2013 · 1 mo · Pune Area, India

Pioneered a project on simulation of water permeation through biometric membranes
Simulated Ion transportation through nanoporous material (carbon nanotube) as a function of pore size/thickness of the membrane
Worked on molecular modeling & simulation using GROMACS package
The research would serve as a way ahead for water purification using biomimetic membranes