Dec 2021 – Feb 2023 · 1 yr 2 mos · Bengaluru, Karnataka, India

May 2019 – Nov 2021 · 2 yrs 6 mos · Bengaluru, Karnataka, India

Apr 2018 – Apr 2019 · 1 yr · Bengaluru, Karnataka, India

• ● Overhauled first mile processes for cross-docking by introducing new SOP and KPIs and reduced package losses by 0.4%
• ● Managed multiple 3rd party logistics totaling 60% of 3PL volume of Amazon In.; delivered consistent 98%+ performance
• ● Improved delivery success metrics by 2% (from 90% - 92.7%) and Delivery estimate accuracy by 1.1% (from 98.2% to 99.3%)

Apr 2017 – Jun 2017 · 2 mos · Cairo Governorate, Egypt

• ● Devised mechanisms to improve return cycle of packages and enhance vendor experience on Jumia platform across all African geographies
• ● Reduced reverse logistics TAT by 50% in Jumia Egypt; Created new metrics and dashboards to track program performance
• ● Collaborated with 5 business geographies of Jumia, Africa and implemented the program impacting 80,000+ orders per day

Dec 2015 – Mar 2016 · 3 mos · Mumbai Area, India

• ● Lead a team of 5 developers and designers; Achieved 5000+ downloads on Android app store with a rating of 4.1/5 with 30% increase in unique users MoM
• ● Secured angel investment of 1.2Cr and had consistent topline performance of 2.9+ Lacs per month
• ● Executed 10,000+ orders to a unique customer base of 1200+ in 6 months of operations

Jul 2014 – Dec 2015 · 1 yr 5 mos · Bengaluru Area, India

• Developed industry first remotely managed backup system for mac clients that attracted 50K users in first 1 month.

May 2011 – Jul 2011 · 2 mos · Greater Chennai Area

• Android™ application development and performance testing.

May 2010 – Jul 2010 · 2 mos · Greater Chennai Area

• Worked on text mining.